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post #11 of 18
I am sure Thermalright will replace it.
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#well
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post #12 of 18
Thread Starter 
I am hoping so lol....I wanted to cry when I saw the first sign that it all went wrong when rig shut down entirely.... had a deep sick feeling in my stomach when I turned it back on and saw the horrible artifacting occuring on the post screen

Shaggyt
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post #13 of 18
Thread Starter 
Ok these are the pics...I couldn't get the camera to focus very well when I tried to get pics installation instructions but its really to see if I am right that there is no bracket and that I was right by adding the shim....I'm really worried about losing out on this because that card was probably the best thing in this rig.... I haven't even bothered trying to play any games on this 7600gs and it will be the reason I probably won't play any games until sometime when I can finally replace it

Attachment 35490

Attachment 35491

Shaggyt

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post #14 of 18
Thread Starter 
YEAH!!!! This is the response from the Thermalright rep....

"Hi Ted,

Thank you for the picture confirmation.
In your case, the application of the rubber cushion padding prevented a full
contact between the heatsink and the GPU.

Please note that cushion padding is not a necessity as no VGA card manufacturer
includes it in their stock heatsink cooling system. The cushion padding was
included by Thermalright only as an optional accessory for VGA cards that come
without the GPU metal bracket. After going through the process of confirmation,
the original “white-colored “padding provided by Thermalright was found to
be overly thick and thus preventing a full contact between the heatsink base and
the GPU as previously mentioned.

Since we did mention in the manual for application of padding on those VGA cards
that come without the metal bracket, we will take full responsibility. However,
before we do that, have you or could you install the stock heatsink back on and
run the card to see if still works? Or if it's possible for a repair or even a
GPU replacement?

We will have a new cushion padding come December 10 available to send to you
should you are successful in getting a repair or even replacement from the video
card manufacturer.

Best Regards,
Hank Peng
Customer Relations/ Product Marketing/ Public Relations
- www.thermalright.com"

This is great news and hopefully tomorrow they will tell me if they are mailing a replacement or reimbursing me for the new card I purchase. I'm so happy

Shaggyt
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post #15 of 18
Thread Starter 
Tomorrow I ship off my card to California for replacement YEAH!!!!! Anyways I need yalls help in locating another 7900gt ko sc.... 256-p2-567-AX.... I have only found one place that has 2 and I dont believe by the time that they go to send me a replacement that it will be available....if it cant be found what would be a reasonable compromise since they asked me if i would accept something with similar performance.... Thank guys I know the combined power of overclock.net can get my rig back up and running the way it should....this 7600gs bites lmao lousy oc of 434mhz/844mhz.... little more than half of the performance of my old card....

Thanks to everyone who helps,

Shaggyt
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post #16 of 18
Quote:
Originally Posted by ShaggyTed View Post
Tomorrow I ship off my card to California for replacement YEAH!!!!! Anyways I need yalls help in locating another 7900gt ko sc.... 256-p2-567-AX.... I have only found one place that has 2 and I dont believe by the time that they go to send me a replacement that it will be available....if it cant be found what would be a reasonable compromise since they asked me if i would accept something with similar performance.... Thank guys I know the combined power of overclock.net can get my rig back up and running the way it should....this 7600gs bites lmao lousy oc of 434mhz/844mhz.... little more than half of the performance of my old card....

Thanks to everyone who helps,

Shaggyt
If you can't get your exact card tell them you want something better, but near the price. It's their own damn fault for making the shim too thick, so you shouldn't get something lesser than you lost.
    
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post #17 of 18
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post #18 of 18
Thread Starter 
The first one is the one Ive found and like it says only 2 left in stock...I did point them in this direction and pointed out a 7950gx....I didnt even know that they made a sc version of the 7950.... Im thinking of that being the one Im going to tell them I want.... like Snerp said why should I get less when I already had awesome and they killed it lol Thanks for the quick help guys since I had no idea that that card cost as much as mine did 4 months ago.... its even better with double the memory lol by the way why did they lower the memory speeds???

Shaggyt
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