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Can you help me diagnose a freezing issue?

post #1 of 12
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Hey guys,

So the history of my desktop is kinda long...but I'll try to shorten it. July 2011 I purchased a desktop at around $400 (including an AMD GPU). Slowly upgraded PSU, RAM, mobo, and CPU. CPU was second-hand. PSU was second-hand. I sold my original computer, took the upgraded components out of what I was running, and purchased a GTX470, Obsidian 700D, and WC stuff from a buddy. I had really obnoxious freezing issues. CPU I bought second-hand was an FX4100 used for Benchmarking. I sold my GTX470, picked up a 7950, swapped a whole mess of WC stuff out, and am still having freezing issues.

I initially thought it was my RAM but then started to think it's my GPU. I have been having multiple failure modes. It has restarted "normally" as if someone held the reset button. It has shut down with no restart. It has crashed into this weird screen with a whole bunch of vertical stripes. It has also crashed into screens of one solid color. It has also crashed into just a black screen, and then it crashed and the screen has gone into the "No video input". When it crashes, sometimes it'll crash a dozen times in a row without staying on for more than a few minutes. Sometimes, it'll run for multiple hours running two full iterations of modern games simultaneously without crashing. It'll crash during the game AND while it's idling. Running GPU-Z data logging, I see my GPU Core voltage jump from the voltage I set (1093mv, I think) to 1.24v for like 5 or 6 data points a few seconds before it crashes.

I bought brand new RAM, same crashing with just the new RAM and the RAM in different slots. GPUZ also shows my GPU geeking big-time. The screenshot below should make that clear.

Proof that something is freaking out


So I was totally convinced it was the GPU. THEN, I decided I was going to clean all of my graphics drivers and start over AGAIN. Something I've done multiple times, now...including before I ever ran this card. I followed this guide. Well, if you read the WHOLE thing (which I didn't do) you'll notice a line that says:
Quote:
WARNING: Do not use this method if you have an AMD processor/chipset. This guide is only for users who have Intel processors and AMD graphics. Using this method on an AMD chipset will cause vital chipset drivers to be deleted and create system instability.

Well, that's not making me happy. Is there any way that that's it? How can I test/fix that? Also, right now, my CCC won't come up...even after multiple reboots and reinstalls. It says "Could not load file or assembly "CLI.Implementation" or one of its dependencies. The system could not find the file specified. I'm running the 12.11 Beta version.

To show the freezing screens, I'm uploading some pics and a clip of what my computer looks like when it crashes. Sorry for the quality, it was all taken with my phone.



Edited by victorzamora - 11/11/12 at 9:09am
 
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post #2 of 12
My friend had a similar problem like this but it was a different card a x1800 um we just swapped out power supply and it worked as for the drivers thats where you should start. I would try re-installing windows and go from there with a fresh install with just the basic stuff you need to have your pc run. if it still dose it i would try a different video card to see if its just that card or try your card in a buddy's pc.
Edited by JUK3M - 11/11/12 at 10:58am
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post #3 of 12
Thread Starter 
I've got a buddy with a Radeon X600.....but my computer fails so sporadically and I think it'd be mean to take his GPU for long enough to figure out whether that's the cause or not. It might take the majority of the day, and it's his only computer. I'm going to try it if he's okay with it, but there's no guarantee.

As far as a fresh W7 install goes, I've got a W7 Lite build I've been wanting to try out. If it works, it'll be a major upgrade over standard W7 Enterprise, which is what I'm running now. I'll install it the standard W7Enterprise on an HDD I've got lying around and see how that goes. After doing all of the backing up and saving info for that, I'll have the perfect excuse to try my RT7Lite build.

I probably won't be able to do that until Wednesday/Thursday because of school work, though. Any other quicker suggestions?

I just set my desktop up to do an AMD Catalyst Drivers uninstall and am about to start reinstalling the newest chipset drivers.
 
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post #4 of 12
Not at this point. just let us know what you get figured out and we'll go from there hopefully we'll have ya fixed in no time. Hopefully it will be just a drive issue.
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post #5 of 12
That weird stripy screen looks like a blue screen error. I had the same blue screen with thick vertical lines with a nvidia card, and I knew it was a bue screen error by the message that popped up in windows after I swapped the card. The random shutting down is something I can do with my current nvidia card just by plugging/unplugging monitors to it while the computer is running. Definately try a new card.
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post #6 of 12
Thread Starter 
Jukem, I'll let you know how it goes once it happens.

Jerry, what makes you think BSOD? Of all of the crashes I've had (literally hundreds), I've only gotten two BSOD's. They were both yesterday, and the both had the word "POOL" in their error codes.

Also, after I did a full uninstall/reinstall of Catalyst, my computer ran great straight through about 12 hours. Longer than my typical runs on it. I then restarted it and got a red screen with darker red and white vertical stripes. REALLY frustrating. I thought that might've fixed it. I was literally typing this up to say I think I might've fixed it when it crashed again.

Because y'all have been awesome, I'm reinstalling W7 Enterprise now in its stock form onto a new HDD (Samsung Spinpoint F1). I'll worry about getting my data later. For now, those HDD's are unplugged and the data's not going anywhere.
 
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post #7 of 12
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So I tried reinstalling W7 and it says my ISO has a corrupt/missing file...or some such nonsense. However, I noticed something today that's bugging me a little bit. I have my voltage set to stock, and yet both CPU-Z AND my motherboard are telling me I'm running 1.424V at stock clocks, and that I'm running 3725MHz.

Could this be a sign of a dying CPU or mobo? 1.424V stock is NOT what I expected. I mean, shouldn't stock be around 1.2/1.3V ??
 
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post #8 of 12
Quote:
Originally Posted by victorzamora View Post

So I tried reinstalling W7 and it says my ISO has a corrupt/missing file...or some such nonsense. However, I noticed something today that's bugging me a little bit. I have my voltage set to stock, and yet both CPU-Z AND my motherboard are telling me I'm running 1.424V at stock clocks, and that I'm running 3725MHz.
Could this be a sign of a dying CPU or mobo? 1.424V stock is NOT what I expected. I mean, shouldn't stock be around 1.2/1.3V ??

The voltage is ok.

On my XP installation at default BIOS settings ,but with CnQ off in WIndows it sits at 3700Mhz when in dle.

I recommend you to update the mobo BIOS to the latest ,install a fresh copy of W7 ,up date it take the Bulldozer patches from tech power up website and enjoy the system.

You can dr op the voltage of the CPU with one notch or 2 to get it like 1,27 V and be perfectly stable at stock if you want that.
Freezing is memory usually or memory controller.
Get rid of the actual memory sticks and test again.
   
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post #9 of 12
Reason I think its BSOD because is because I had a very similar screen to yours. The blue screen I got had the white writing though and I can't remember if it restarted automatically. The card was dead after my computer blue screened and windows would no longer boot (the computer still posted though) as the lines didn't go away (and they turned white) but it only happened when it blue screened.

I agree that freezing is usually a memory or memory controller issue and it recently just happened to me with my recent computer. It turned out to be the memory controller in my case because of lack of power to my CPU. It never blue screened though so I wouldn't suspect the problem to with the memory controller in your case. If the BSOD has "POOL" in it I would suspect its something to do with the RAM). However, most of the blue sreen errors with "POOL" in them are being cause by drivers.

Here is a link to one of those blue screens
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560303(v=vs.85).aspx
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post #10 of 12
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So I've gotten two BSOD's today with the same error: "Memory Management" When I say I got a BSOD, I mean I got the full-fledged , textbook BSOD.

One thing I'm doing that I think might be excessively ghetto is I have an extension that doesn't completely fit. It's an 8-pin extension that is plugged into my PSU kind of unhappily. The other end is plugged into my original 8-pin power cable. Well, the ends didn't fit so I had to cut a groove in the extension to get the power cable to plug in to it. Could that be causing the BSOD stuff? An 8-pin cable being "mostly" plugged in properly?

About it being memory, I just don't see it. One set of RAM goes bad. Get a brand new set. Brand new set is bad instantly. I just can't imagine that's it. About it being the GPU: back when it was going funky colors I could see it being the GPU....but now that it's doing a "proper" BSOD I'm thinking whatever's causing this BSOD is also what was causing those stripy lines. Those stripy lines never moved/changed no matter how long I left them up (over 24 hours at one point, checking that the freeze was stable.

I've installed new drivers multiple times after another round of fresh-wiping all of the drivers. Also, I ran " SFC /SCANNOW ". I got problems the first time. Ran it 3 more times on my SSD with no problems to report. Then twice on my HDD, No errors. I believe I may have gotten a BSOD after that, but can't remember for sure.
 
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HomeServer
(8 items)
 
 
CPUMotherboardGraphicsRAM
AMD FX8350 Gigabyte 990FXA-UD3 Gigabyte 7950 Windforce Ripjaws X 1333 16GB(4x4GB) 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Green 2TB Intel 320 Series 80GB LITEON DVD Burner Full custom WC Loop 
OSMonitorKeyboardPower
Windows 7 Enterprise - 64 Bit LG Flatron W2061TQ Razer Blackwidow Expert Ultra X3 1000W 
CaseMouse
Corsair Obsidian 700D Modded Cyborg R.A.T. 7 
CPUMotherboardGraphicsRAM
AMD FX4100 Gigabyte 78LMT-USB3 XFX R7 260X 2x4GB Ripjaws X 1333MHz 
Hard DriveOSPowerCase
6x2TB WD Green in RAIDZ Windows 8 Enterprise Antec Earthwatts 380W Fractal Define R4 
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