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Can't shut down Windows 8! so frustrating

post #1 of 8
Thread Starter 
So I just built the rig in my sig. Everything works great except for when the computer goes to sleep or when I try to shut it down. When it goes to shut down, the monitor powers off after seeing the shut down screen making it look like it powered off, but the fans and Q-Code LEDs are still lit up and running. It will just stay this way until I hold the power button to turn it off.

I have seen numerous threads with people having a similar issue. I have tried running without a video card installed, with only 1 stick of ram, with Windows Fast Bootup disabled, updated my BIOS, swapped out the power supply... anything I can think of to make sure it's not a hardware issue.

Anyone here experience anything similar? I'm trying to resolve the issue before just resigning to never powering down or letting it go to sleep. Thanks!
Apone
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Apone
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post #2 of 8
I had this same issue too for the longest time, I don't know what exactly it was causing it but I had switched back to 7 for awhile and then recently switched back to 8 with a reformat and haven't had the problem manifest since.

What I suggest is updating all your drivers like network controllers especially fiddling with the power options in the bios, it has to be a setting/confliction in either the bios or drivers.

Minimize your peripherals plugged in also.

Whats your current bios version?
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My System
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post #3 of 8
Quote:
Originally Posted by Dillmiester View Post

I had this same issue too for the longest time, I don't know what exactly it was causing it but I had switched back to 7 for awhile and then recently switched back to 8 with a reformat and haven't had the problem manifest since.
What I suggest is updating all your drivers like network controllers especially fiddling with the power options in the bios, it has to be a setting/confliction in either the bios or drivers.
Minimize your peripherals plugged in also.
Whats your current bios version?

Like Dilli , there are many devices which can keep system up , even though OS seems to shutdown .. check like LAN , WLAN or any other device which can wake up the OS/System from Sleep

also try disabling services which is not important for operation .. check in safe mode if its shuts down properly ?
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NewRig
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post #4 of 8
Thread Starter 
Quote:
Originally Posted by Dillmiester View Post

Whats your current bios version?

I have BIOS 1617 which is the latest version available on the Asus website.
Quote:
Originally Posted by vinumsv View Post

.. check in safe mode if its shuts down properly ?

Thanks, I'll try checking it out in safe mode when I get home after work tonight.
Apone
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Apone
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Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
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post #5 of 8
Thread Starter 
So I tried shutting down in safe mode. This time the monitor never shut off and the spinner on the Shutting Down screen froze. My next step is to try and boot linux from a usb drive and see if I get any shutdown issues with that.
Apone
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Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
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Apone
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Hard DriveOptical DriveCoolingOS
Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
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Acer GD235HZbid 23.6" 2ms 1920x1080 120Hz LCD M... Thermaltake 850W NZXT Phantom 410 Logitech G5 
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post #6 of 8
Thread Starter 
Well I tried running Ubuntu from a dvd and I get the same freezing issue when shutting down in Linux. I'm guessing this suggests a hardware issue. Now I'm off to try and figure out what hardware exactly it is that's causing the issue.
Apone
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Hard DriveOptical DriveCoolingOS
Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
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Acer GD235HZbid 23.6" 2ms 1920x1080 120Hz LCD M... Thermaltake 850W NZXT Phantom 410 Logitech G5 
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Apone
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Hard DriveOptical DriveCoolingOS
Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
MonitorPowerCaseMouse
Acer GD235HZbid 23.6" 2ms 1920x1080 120Hz LCD M... Thermaltake 850W NZXT Phantom 410 Logitech G5 
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post #7 of 8
If it's a hardware issue, I'd point at the CPU or MoBo. MoBo being the most likely of the two.
BlueRaven
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Dead BIOS
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BlueRaven
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Dead BIOS
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post #8 of 8
Thread Starter 
Woohoo! I found that resetting the CMOS fixed the issue for me. I don't know what exactly that did in order to fix it but for now I'm not complaining.
Apone
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CPUMotherboardGraphicsRAM
Intel Core i5 3570k overclocked to 4.3GHz Asus P8Z77-V DELUXE EVGA GeForce GTX 780 Classified CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 S... 
Hard DriveOptical DriveCoolingOS
Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
MonitorPowerCaseMouse
Acer GD235HZbid 23.6" 2ms 1920x1080 120Hz LCD M... Thermaltake 850W NZXT Phantom 410 Logitech G5 
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Apone
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 3570k overclocked to 4.3GHz Asus P8Z77-V DELUXE EVGA GeForce GTX 780 Classified CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 S... 
Hard DriveOptical DriveCoolingOS
Samsung 840 Pro SSD 128 GB Asus DVD Burner Cooler Master EVO 212 Windows 8 Pro 
MonitorPowerCaseMouse
Acer GD235HZbid 23.6" 2ms 1920x1080 120Hz LCD M... Thermaltake 850W NZXT Phantom 410 Logitech G5 
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