Overclock.net › Forums › Industry News › Technology and Science News › [Reuters] Apple stops selling customer protection plan at Italian shops
New Posts  All Forums:Forum Nav:

[Reuters] Apple stops selling customer protection plan at Italian shops - Page 8

post #71 of 101
Quote:
Originally Posted by Rubers View Post

This idea that a consumer is to blame for a faulty product needs to just plain stop.

Maybe the consumer should open their eyes and READ how long the warranty is and use their pea brains BEFORE they pay for it ... just like that stupid example in your link where some idiot buys a laptop then A YEAR LATER he realizes that he THOUGHT he had 4GB but didn't.

But hey, it appears that the Italians who are buying these products are too ignorant of their own laws, so what can you do?
Quote:
Italy's competition watchdog had threatened the U.S. giant with a fine and even temporary closure of its Italian operations if the company did not make it clear to customers that they were entitled to a free two-year warranty on its products, in accordance to EU law.

Maybe the Italian government should EDUCATE their own people better. I didn't know that was the responsibility of Apple.
Edited by 47 Knucklehead - 11/15/12 at 4:08pm
post #72 of 101
Quote:
Originally Posted by Mootsfox View Post

Apple does not sell an accidental coverage plan at all.
Applecare is an extension of the original warranty. It is not accidental damage coverage. This is the official policy of Apple. Whether or not Apple replaces/repairs a customer unit for ADH is up to the store it is returned to.
Keep in mind the two warranty is strictly not for ADH. It is for manufacturer defects. Having a minimal two year policy across the board helps more than just the consumers. It also reduces waste by providing an incentive for companies to make their products last at least two years. In a perfect world governments would not have to step in with consumer protection laws. However customers as a group are idiots and easily sold and swayed.

Where do these ideas come from? The incentive to create lasting products is there ongoing business with consumers. Your saying since consumers are generally uninformed we have to protect the sheep from the corporations? How about the sheep stop being sheep? Personal responsibility is officially almost completely dead in this world. Thus laws like this further bankrupting the EU into oblivion.
post #73 of 101
No. That's just flat out stupid.

1. Not all consumers are tech savvy. Why should they be penalised for not being in the know about tech products and definitions?

2. I don't need to read any warranty of any kind because I have TWO YEARS as standard. Anything extra is a bonus.

The fact of the matter is it's not a bad thing at all and you are flat out wrong. Simple as that. The age of rampant laissez faire capitalism where companies are allowed to please themselves and butt rape consumers is over.
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
post #74 of 101
Quote:
Originally Posted by ezikiel12 View Post

Where do these ideas come from? The incentive to create lasting products is there ongoing business with consumers. Your saying since consumers are generally uninformed we have to protect the sheep from the corporations? How about the sheep stop being sheep? Personal responsibility is officially almost completely dead in this world. Thus laws like this further bankrupting the EU into oblivion.

Total horse.

The thing bankrupting the EU are/was unregulated banks and borrowing by consumers, not consumer protection laws.

Grow up.

EDIT:

And if it wasn't for the Petro-dollar, the US would be in a much, much worse predicament. Fortunately (thanks to two illegal wars) the world still sells oil almost exclusively in dollars.
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
post #75 of 101
Quote:
Originally Posted by Rubers View Post

No. That's just flat out stupid.
1. Not all consumers are tech savvy. Why should they be penalised for not being in the know about tech products and definitions?
2. I don't need to read any warranty of any kind because I have TWO YEARS as standard. Anything extra is a bonus.
The fact of the matter is it's not a bad thing at all and you are flat out wrong. Simple as that. The age of rampant laissez faire capitalism where companies are allowed to please themselves and butt rape consumers is over.

1. What? You don't need to be remotely tech savvy to understand warranty information and short lasting products. It doesn't take a genius to know that Xbox's had the horrible rrod issue and that you had a two year warranty provided by them that would cover issues such as that..
2. ok.
post #76 of 101
Quote:
Originally Posted by Rubers View Post

Total horse.
The thing bankrupting the EU are/was unregulated banks and borrowing by consumers, not consumer protection laws.
Grow up.
EDIT:
And if it wasn't for the Petro-dollar, the US would be in a much, much worse predicament. Fortunately (thanks to two illegal wars) the world still sells oil almost exclusively in dollars.

Making it difficult for industries to operate in a country kills industry. Never said it was the sole creator of the issues. Thanks for putting words in my mouth.

I thought we were talking about apple and warranties and such, not sure where the U.S., oil, and wars entered this discussion.
post #77 of 101
Quote:
Originally Posted by ezikiel12 View Post

Where do these ideas come from? The incentive to create lasting products is there ongoing business with consumers. Your saying since consumers are generally uninformed we have to protect the sheep from the corporations? How about the sheep stop being sheep? Personal responsibility is officially almost completely dead in this world. Thus laws like this further bankrupting the EU into oblivion.

Good point. The extra 0.025% it costs to provide an additional year of warranty from faults that are due to the maker of the products is what is causing Europes financial woes.

I don't disagree with helping people not continue to be sheep, but in general I am in favor of consumer protection laws. Businesses need regulation to grow and improve. Look at history in the US from 1860-1910 and then 1920-1950.
The Fox Box
(16 items)
 
Macbook Pro
(10 items)
 
 
CPUMotherboardGraphicsRAM
Intel 3930K ASUS P9X79 ASUS GTX 570 DCII 4 x 4GB G.Skill Sniper 1600MHz LV 
Hard DriveOptical DriveCoolingOS
Intel 330 - 180GB LG HDDVD & Blu Ray Reader Cooler Master Hyper 612 Windows 7 Ultimate 64bit 
MonitorMonitorKeyboardPower
HP ZR30w Samsung 2243BWX Ducky! PCP&C 750w Silencer (coppa) 
CaseMouseMouse PadAudio
Lian Li PC-E8 G9x S&S Steel Onkyo Receiver/Design Acoustics 2.1 system 
CPUGraphicsRAMHard Drive
Core i5 2410M HD 3000 8GB 120GB SSD 
Optical DriveOSOSOS
Super Drive OSX 10.7.2 Win 7 Enterprise (In VB) Ubuntu 10.04 (In VB) 
MonitorPower
13" 1280x800 65w Magsafe 
CPUMotherboardRAMHard Drive
Q9300 Gigabyte P35 8GB DDR2 2TB WD 
Hard DriveHard DriveHard DriveHard Drive
2TB WD 2TB Seagate 1.5TB Seagate 1.5TB Seagate 
Hard DriveHard DriveHard DriveOptical Drive
1TB Hitachi 1TB Hitachi 500GB WD DVD-RW 
OSMonitorKeyboardPower
Win Server 2012 Headless/15" touchscreen Apple mini USB PC P&C 500W 
  hide details  
Reply
The Fox Box
(16 items)
 
Macbook Pro
(10 items)
 
 
CPUMotherboardGraphicsRAM
Intel 3930K ASUS P9X79 ASUS GTX 570 DCII 4 x 4GB G.Skill Sniper 1600MHz LV 
Hard DriveOptical DriveCoolingOS
Intel 330 - 180GB LG HDDVD & Blu Ray Reader Cooler Master Hyper 612 Windows 7 Ultimate 64bit 
MonitorMonitorKeyboardPower
HP ZR30w Samsung 2243BWX Ducky! PCP&C 750w Silencer (coppa) 
CaseMouseMouse PadAudio
Lian Li PC-E8 G9x S&S Steel Onkyo Receiver/Design Acoustics 2.1 system 
CPUGraphicsRAMHard Drive
Core i5 2410M HD 3000 8GB 120GB SSD 
Optical DriveOSOSOS
Super Drive OSX 10.7.2 Win 7 Enterprise (In VB) Ubuntu 10.04 (In VB) 
MonitorPower
13" 1280x800 65w Magsafe 
CPUMotherboardRAMHard Drive
Q9300 Gigabyte P35 8GB DDR2 2TB WD 
Hard DriveHard DriveHard DriveHard Drive
2TB WD 2TB Seagate 1.5TB Seagate 1.5TB Seagate 
Hard DriveHard DriveHard DriveOptical Drive
1TB Hitachi 1TB Hitachi 500GB WD DVD-RW 
OSMonitorKeyboardPower
Win Server 2012 Headless/15" touchscreen Apple mini USB PC P&C 500W 
  hide details  
Reply
post #78 of 101
Quote:
Originally Posted by ezikiel12 View Post

1. What? You don't need to be remotely tech savvy to understand warranty information and short lasting products. It doesn't take a genius to know that Xbox's had the horrible rrod issue and that you had a two year warranty provided by them that would cover issues such as that..
2. ok.
Not in the UK, you have 6 years from the date of purchase against faulty products - especially the RROD. My friend works as a console repair technician and has has written many, many, technicians reports (which state the fault is the RROD, a faulty craftsmanship) that as resulted in a payout by retailers (who then have legal grounds to claim from MS). Because they admitted fault by issuing and extended warranty, they admitted fault and are therefore immediately liable. All a case has to do is fall on a country court desk and the retailer would lose, so they pay/refund/replace long before that happens.

The Sales of Goods and Services Act protects you from poor workmanship and any faults that arise through no fault of your own for a period of up to 6 years.

There should be and is not such thing as a short lasting product.
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
The Riginator
(20 items)
 
 
Wife's Rig
(5 items)
 
CPUGraphicsRAMHard Drive
Qualcomm Snapdragon S600 Adreno 330 2GB LPDDR3 NAND Storage 
Hard DriveOSMonitorKeyboard
Samsung 32GB MicroSD Android 4.4.2 KitKat 5 inch (441ppi) 1080x1920 Super AMOLED SwiftKey 
Power
2600mAh Battery 
  hide details  
Reply
post #79 of 101
Quote:
Originally Posted by ezikiel12 View Post

Making it difficult for industries to operate in a country kills industry. Never said it was the sole creator of the issues. Thanks for putting words in my mouth.
I thought we were talking about apple and warranties and such, not sure where the U.S., oil, and wars entered this discussion.

yeah sure that's why the majority of top companies are in europe (slightly above the us). the us and europe cannot compete with china because we don't have huge populations with low living standards and we don't manipulate our currency.
post #80 of 101
Quote:
Originally Posted by Mootsfox View Post

Good point. The extra 0.025% it costs to provide an additional year of warranty from faults that are due to the maker of the products is what is causing Europes financial woes.
I don't disagree with helping people not continue to be sheep, but in general I am in favor of consumer protection laws. Businesses need regulation to grow and improve. Look at history in the US from 1860-1910 and then 1920-1950.

Never said business' don't need regulation. Also didn't say that this kind of legislation soely caused the financial crisis. O.o
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Technology and Science News
Overclock.net › Forums › Industry News › Technology and Science News › [Reuters] Apple stops selling customer protection plan at Italian shops