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post #321 of 1743
Quote:
Originally Posted by Demented View Post

Quote:
Originally Posted by unfbilly11 View Post

Quote:
Originally Posted by Ragsters View Post

Quote:
Originally Posted by TheMadProfessor View Post

He wasn't insinuating anything about you. If you go back and read what he said, you'll see that he was wondering if you were just receiving the same defective phone when you RMA'd it.

I read what he said and the "lol" after the statement, to me meant he was being facetious. Its not a big deal, I just want people to realize that the Nokia Lumia itself has issues.


It most definitely does.


This. Can't use it as an alarm, because it will 'black out' and I have to hold Volume Down and Power for a bit to get it back on. Call quality issues too, where I sound like I'm underwater. I wanted to try something new, but not iOS. I should have stuck with Android.

Ragsters: if it's not a big deal, why bring it up and act like it is?

Ragsters and Unfbilly11: Find me a smartphone in today's market that has verifiably never had any issues at all with either the hardware or software, and I will send you each a hundred bucks cash.

Demented: By "blacking out" do you mean that the screen goes dark or that the phone dies?

If your screen goes dark, then it's your phone turning the screen off to save power, and that wouldn't impede the built in Alarms function at all, let alone necessitate the Volume Down+Power. It should only require a press of the power button to bring the screen back up. I've had no problems with it, and I use the alarms every single day.

If the phone dies, that's an entirely different issue. It means your phone isn't charging or there's a problem with the hardware. Explain to them EXACTLY what is going on, and they can help diagnose the issue better, as it could be an issue with how your specific settings are set up.

As to the call quality issues, you can't automatically blame the phone. It may have more to do with your cellular network than the phone itself.
Edited by TheMadProfessor - 2/23/13 at 11:40am
post #322 of 1743
Quote:
Originally Posted by TheMadProfessor View Post

Ragsters: if it's not a big deal, why bring it up and act like it is?

Ragsters and Unfbilly11: Find me a smartphone in today's market that has verifiably never had any issues at all with either the hardware or software, and I will send you each a hundred bucks cash.

Demented: By "blacking out" do you mean that the screen goes dark or that the phone dies?

If your screen goes dark, then it's your phone turning the screen off to save power, and that wouldn't impede the built in Alarms function at all, let alone necessitate the Volume Down+Power. It should only require a press of the power button to bring the screen back up. I've had no problems with it, and I use the alarms every single day.

If the phone dies, that's an entirely different issue. It means your phone isn't charging or there's a problem with the hardware. Explain to them EXACTLY what is going on, and they can help diagnose the issue better, as it could be an issue with how your specific settings are set up.

As to the call quality issues, you can't automatically blame the phone. It may have more to do with your cellular network than the phone itself.

I'm not saying it's a bad phone at all, but I've had 2 of them now and both of them have had multiple issues. I got this phone in late November and have had more issues with it in 2 months than I had with my Windows 7 phone in 2 years.

I'm glad you are not having any trouble with your WP but that isn't the case for others. I am still a huge fan of Windows Phone but I want them to fix these things.
post #323 of 1743
Quote:
Originally Posted by TheMadProfessor View Post


As to the call quality issues, you can't automatically blame the phone. It may have more to do with your cellular network than the phone itself.

I'd assume most of the people had a phone on the same carrier before without the issue, which would rule that out.

It makes me wonder if there's a bad batch of chargers or something, as that could explain it... when you RMA your phone, you don't RMA the charger too do you? I remember when my old LG WP7 started turning itself off, I brought it into the store and they just swapped it out there.
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post #324 of 1743
Quote:
Originally Posted by TheMadProfessor View Post

Ragsters: if it's not a big deal, why bring it up and act like it is?

Ragsters and Unfbilly11: Find me a smartphone in today's market that has verifiably never had any issues at all with either the hardware or software, and I will send you each a hundred bucks cash.

My phone issues are a big deal but his sarcasm was not.

I am not saying that there are phones out there that are issue free. What I am saying is that, whether it be bad luck or not, I have never even heard of someone with as many issues as I have had with any phone. I love the phone don't get me wrong but you would be lying if you said that this phone has minimal issues.

Issues that I have had:

1. The black out issue and needing to hard reset to turn back on.
2. The battery not holding a charge.
3. The voice command prompt initializing when plugging in the head phone jack.
4. The sensor that turns the screen off when your face is near it not working. This would make my cheek hit the hang up button and losing my call.

Those are just the ones that I can remember but I am pretty sure I had a few more.
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post #325 of 1743
Quote:
Originally Posted by Ragsters View Post

Quote:
Originally Posted by TheMadProfessor View Post

Ragsters: if it's not a big deal, why bring it up and act like it is?

Ragsters and Unfbilly11: Find me a smartphone in today's market that has verifiably never had any issues at all with either the hardware or software, and I will send you each a hundred bucks cash.

My phone issues are a big deal but his sarcasm was not.

I am not saying that there are phones out there that are issue free. What I am saying is that, whether it be bad luck or not, I have never even heard of someone with as many issues as I have had with any phone. I love the phone don't get me wrong but you would be lying if you said that this phone has minimal issues.

Issues that I have had:

1. The black out issue and needing to hard reset to turn back on.
2. The battery not holding a charge.
3. The voice command prompt initializing when plugging in the head phone jack.
4. The sensor that turns the screen off when your face is near it not working. This would make my cheek hit the hang up button and losing my call.

Those are just the ones that I can remember but I am pretty sure I had a few more.

That sounds like your system is scrambled. I'd get it checked out and the phone replaced.
post #326 of 1743
Quote:
Originally Posted by TheMadProfessor View Post

That sounds like your system is scrambled. I'd get it checked out and the phone replaced.

The issues I described happened in different combinations with 3 different phones. I am awaiting my 4th on Monday. Fingers crossed. tongue.gif
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post #327 of 1743
Quote:
Originally Posted by TheMadProfessor View Post

Ragsters: if it's not a big deal, why bring it up and act like it is?

Ragsters and Unfbilly11: Find me a smartphone in today's market that has verifiably never had any issues at all with either the hardware or software, and I will send you each a hundred bucks cash.

Demented: By "blacking out" do you mean that the screen goes dark or that the phone dies?

If your screen goes dark, then it's your phone turning the screen off to save power, and that wouldn't impede the built in Alarms function at all, let alone necessitate the Volume Down+Power. It should only require a press of the power button to bring the screen back up. I've had no problems with it, and I use the alarms every single day.

If the phone dies, that's an entirely different issue. It means your phone isn't charging or there's a problem with the hardware. Explain to them EXACTLY what is going on, and they can help diagnose the issue better, as it could be an issue with how your specific settings are set up.

As to the call quality issues, you can't automatically blame the phone. It may have more to do with your cellular network than the phone itself.

It freezes, but blacking out seems to be the better term, as I go to refresh my phone, and it stays black...
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post #328 of 1743
Quote:
Originally Posted by Brizzol View Post

Bit late i know but i own a lumia 920 (black). Warning: Spoiler! (Click to show)



I also have windows 8 pro on my p.c (i got it for 2 reasons 1. i have to learn about all recent windows operating systems for college 2. The nokia helped a little bit in getting it.)

Added, sorry for the delay
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post #329 of 1743
Hey all, ok so it looks like that will be the last time I ever try using that damn wireless charging stand.
I had it since launch, so I doubt they would exchange it now, but I will try asking or paying less to swap it out if I can.
Phone was working fine for weeks, no turn off issues and I placed it on my stand to charge two days ago and yesterday my phone was shutdown when I checked in the morning.

So the phone is working fine, I will just have to not use the wireless charging stand. mad.gif
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post #330 of 1743
Quote:
Originally Posted by TheMadProfessor View Post

..........

If the phone dies, that's an entirely different issue. It means your phone isn't charging or there's a problem with the hardware. Explain to them EXACTLY what is going on, and they can help diagnose the issue better, as it could be an issue with how your specific settings are set up.

As to the call quality issues, you can't automatically blame the phone. It may have more to do with your cellular network than the phone itself.

Yeah, I have to say that is a VERY generalized statement.
I have had service with AT&T for 11 years now. This is the first phone that I have had people complain about me fading out while talking as well as the first time it has sounded like I/my wife am/is talking into a can with a string. It doesn't always happen....just occurs most of the time.

I may be jumping to conclusions here, but you seem to be out of touch with the issues others are having and quickly write it off to "user error/ignorance" since you aren't having any issues with your phone.

I am glad that yours is working flawlessly, but there are a great many of us in which this isn't the case. I REALLY hope that these issues can be resolved as I love the phone. It is the reason I was able to get the wife away from iOS FINALLY.

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CPUMotherboardGraphicsRAM
3770k Z77x-UD5H v1.1 GTX 560ti 1050/2100/1100 Crucial Ballistix 32g 1.35v 
Hard DriveOptical DriveOSMonitor
256g 840 Pro/ 250 Evo x2 Raid 0 / 2TB F4 Samsung BD +/- RW Win 7 x64 Ultimate LG IPS237L-BN 
PowerCase
Corsair AX850 Lian Li PC-K62 
  hide details  
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