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Is My 7970 Dead?

post #1 of 17
Thread Starter 
Yesterday I did a clean windows install for my 7970 since I had a 580 running in my rig prior to it. At first it was running fine but a couple of hours later it started to artifact in windows and crash. It got to the point where it would artifact and crash at the log-on screen. Now the only thing that boots is the bios screen which immediately goes to this (image below). Any ideas? I've checked each drive, ram stick and slots individually. Also when I switch to my 580 everything is up and running. Am I in denial or is there hope?
temagere.jpg


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Edited by Tatakai All - 11/16/12 at 4:18pm
Red October
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Red October
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post #2 of 17
The card is pretty much done and there really isn't anything you can do other than trying to bake it in the oven. Since it's still under warranty I would not do it. USPS should only cost about $12 to ship it to ASUS and if all goes well, you will get it back in a week. At least you still have the 580 to hold you over until you get it back. If you just bought the 7970, send it back to where you bought it and get them to pay the shipping. You can usually get them to send you one ahead of time if you ask for it, they will just need your credit card in case you don't return it.
post #3 of 17
Yeah it's dead, sent it to Asus, should be under warranty still.
post #4 of 17
Thread Starter 
Ouch! I knew it but didn't wanna believe it, thanks for the reality check guys. I'll get this rma going and hopefully all goes well. Does anyone have any experience with Asus rma's? I haven't been hearing good things about their customer service lately.
Red October
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Red October
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post #5 of 17
Quote:
Originally Posted by Tatakai All View Post

Ouch! I knew it but didn't wanna believe it, thanks for the reality check guys. I'll get this rma going and hopefully all goes well. Does anyone have any experience with Asus rma's? I haven't been hearing good things about their customer service lately.
I've heard good and bad, so you should be ok!
post #6 of 17
Quote:
Originally Posted by Tatakai All View Post

Ouch! I knew it but didn't wanna believe it, thanks for the reality check guys. I'll get this rma going and hopefully all goes well. Does anyone have any experience with Asus rma's? I haven't been hearing good things about their customer service lately.

same i have heard good and bad experences but in the end you will get a new card..
how long have you had it? have you past the store you bought it return policy time frame?
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post #7 of 17
Thread Starter 
I actually bought it from another member here on OCN. I did put it through it's paces when I first received and all was fine so I don't think that that member was intentionally trying to sell me a lemon. I did get in contact with Asus and have already sent my 7970 in for RMA so now it's just the waiting game.
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Red October
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post #8 of 17
Looks pretty dead to me, Buddy!

I've heard mixed reviews about ASUS - which worries me as my MoBo is ASUS and my next graphics card will be ASUS. But, I wish you the best of luck.
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post #9 of 17
I wish you good luck with the asus RMA. They seem to be quite notorious around here.
post #10 of 17
Nvidia's green light program says hi. wink.gif
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