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So my controller caught fire.....FC6.

post #1 of 29
Thread Starter 
Right,im really am quite angry,i got a SECOND fc6 to replace the one that failed,this one decides to catch FIRE instead!! Now this unacceptable! I cant RMA due to the faceplate but this is my SECOND controller,im getting this independently verified as to whether this is capable of handling 20w,if not then they can expect a letter from my legal rep soon.

Terrible products that are not fit for purpose.


526152_10151502494118362_1992458377_n.jpg

I am displaying my rig at i47 for XSPC in 2 weeks,unless Lamptron come thru,i have to re do the whole face plate and re-paint....



I was in contact with Luciel on FB,he said they will sponsor any future builds but not do anything about this. How can i recommend your products in good faith if they keep failing like this??

I had to mod the faceplate (remove screws and dot superglue to hold it in place) but this doesnt effect the operation of this controller.
The watercooling retailer i mod for is just about to order from Lamptron,they are concerned also about the fail rate.

Log link: http://www.overclock.net/t/1229853/sr-2-build

This has been posted in the Lamptron customer service thread but i have posted here for comments.
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post #2 of 29
I have an FC6 since a year, without any problems.
3x AC F8 Pro
2x CM Sickleflow
1x Cooling SWIF2 on it...
No problems at all.... i also bought that because of the color settings (green in my case).

(But i am tired of setting them manually with the potmeter every time i want to game, so i am getting a Touch 2100 now.)
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post #3 of 29
Thread Starter 
30980_10151502813818362_1900214795_n.jpg

More damage.....
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post #4 of 29
Hey BNegative, im sorry to hear about the controller. If you could please provide me with some details about how you were using the controller when the fire occurred I would be happy to get to the bottom of this issue. I will need to know what kind of fans you were using, including their name and part #'s, how many, and how many were on each channel. I will also need to know the complete specifications of your power supply. I also see that you individually sleeved your power supply for your mod build in your thread, do you know if this damage is a result of perhaps improper pinout of the connector after sleeving the wires? You can contact me directly through email, robert@lamptron.com .
post #5 of 29
Thread Starter 
Quote:
Originally Posted by Spawne32 View Post

Hey BNegative, im sorry to hear about the controller. If you could please provide me with some details about how you were using the controller when the fire occurred I would be happy to get to the bottom of this issue. I will need to know what kind of fans you were using, including their name and part #'s, how many, and how many were on each channel. I will also need to know the complete specifications of your power supply. I also see that you individually sleeved your power supply for your mod build in your thread, do you know if this damage is a result of perhaps improper pinout of the connector after sleeving the wires? You can contact me directly through email, robert@lamptron.com .

i have 4 fans per channel,Corsair SP 120's
http://www.corsair.com/us/cpu-cooling-kits/air-series-fans/air-series-sp120-high-performance-edition-high-static-pressure-120mm-fan.html
Power Draw 0.18 A running. The start draw is around 3.5w.
SKU# CO-9050007-WW

PSU Enermax 1500w Platimax.

yuE7u.jpg

The PSU has been sleeved but the controller has been running for about 3 months before the channel went. This one that caught fire was the bought replacement for it.
timeline: Controller running for around 3 months,then a channel goes. Bought replacement. First use,mosfet burns.
I also have a Koolance dual pump controller on the same cable,this is fine. I now have the fans all running of a molex splitter off the molex connector that was powering the controller. No problems to report.

Can i ask why the part numbers have been sanded off the TO-220 parts? The electrical engineer i have got involved would like to know the exact part number.
Edited by B NEGATIVE - 11/17/12 at 9:09am
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post #6 of 29
Quote:
Originally Posted by Spawne32 View Post

Hey BNegative, im sorry to hear about the controller. If you could please provide me with some details about how you were using the controller when the fire occurred I would be happy to get to the bottom of this issue. I will need to know what kind of fans you were using, including their name and part #'s, how many, and how many were on each channel. I will also need to know the complete specifications of your power supply. I also see that you individually sleeved your power supply for your mod build in your thread, do you know if this damage is a result of perhaps improper pinout of the connector after sleeving the wires? You can contact me directly through email, robert@lamptron.com .

Hello Bnegative, things won't going well for you huh , sorry to hear that bro. You are not alone my FC5 v2 just start to crap on me.I just sent Spawne32 a email with description about the bad unit. i has been doing the work for less than a year and now start to going bad.
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post #7 of 29
Let me get some answers from our tech people about this, if its a failure on the part of the FC6 that shouldnt have happened, ill upgrade your controller to the next powerful unit we offer of your choosing if you would like. Skyn3t ill get back to you as soon as I can.
post #8 of 29
Quote:
Originally Posted by Spawne32 View Post

Let me get some answers from our tech people about this, if its a failure on the part of the FC6 that shouldnt have happened, ill upgrade your controller to the next powerful unit we offer of your choosing if you would like. Skyn3t ill get back to you as soon as I can.

Thanks Rob, I will be right here smile.gif
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post #9 of 29
Thread Starter 
Quote:
Originally Posted by Spawne32 View Post

Let me get some answers from our tech people about this, if its a failure on the part of the FC6 that shouldnt have happened, ill upgrade your controller to the next powerful unit we offer of your choosing if you would like. Skyn3t ill get back to you as soon as I can.

Thank you taking the time to look into this Spawne,my real concern is that im displaying this rig at i47 on the 30th of this month for XSPC,can this be put right in this time frame? Does the FC5 have the same dimensions in regards to the screen and knob layout? As i would have to completely remake the front panel otherwise.....
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post #10 of 29
Quote:
Originally Posted by B NEGATIVE View Post

Thank you taking the time to look into this Spawne,my real concern is that im displaying this rig at i47 on the 30th of this month for XSPC,can this be put right in this time frame? Does the FC5 have the same dimensions in regards to the screen and knob layout? As i would have to completely remake the front panel otherwise.....

Unfortunately no, even if i was to ship from my own stock here (which i only have revision 1 FC6's) your in london and it would still take a while for oversea's shipping.
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