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ST31000528AS-RMA success, got ST31000524AS, slight problems. - Page 5

post #41 of 60
If it's still going up, it's still degrading. Return it with a self-serve code. biggrin.gif

I think the rules are very complicated. If you can get some foam and pack it into a tiny box, that seems to be good enough. Or you can return the drive in one of those new plastic HDD holder boxes that they sometimes ship them in. Or failing that, lots and lots of bubblewrap. wink.gif
     
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post #42 of 60
Thread Starter 
I moved 600Gb of Data from my Seagate drive to the Black in around 2hrs. Was impressed.

Write speeds while transferring were 64 ~ 72 ~ 76 ~ 80~110 Mb/s. It was around 77Mb/s most of the time. My previous drive had 22Mb/s during a lengthy transfer so its definitely an improvement. Although truth be told, I kinda expected faster speeds rolleyes.gif

Preparing the Seagate drive for RMA, I ran Drive Wiper from CCleaner (Complex Overwrite (7)), I hope thats okay.
post #43 of 60
Even a single zero fill will pretty much make your data gone. It'd take the NSA or a scientist with a lot of spare time and money to recover anything off of a zeroed drive. tongue.gif

Keep in mind that small files never copy fast on a hard drive, and that can pull the transfer rate down. All it takes is running across a hundred small files, and suddenly your hard drive is busy seeking for a second. If those hundred files are only 2MB in size (total), then for that second your hard drive copied 2MB/sec - that's why it dips down slightly when copying. (All the seeks involved in file/folder copies.)
     
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post #44 of 60
Thread Starter 
Thanks for the info thumb.gif

I'm going to RMA it for final tomorrow. Hopefully I'll get it back in 14 days biggrin.gif

Update:

They told me they will replace the hard drive, despite the fact that their TOS say repair doh.gif
Neway if they really replace it, perhaps its a good thing?

They gave me a deadline of 10 days. Lets see what happens thumb.gif
Edited by amd955be5670 - 1/2/13 at 3:36am
post #45 of 60
Thread Starter 
A bump.
.
Update:

I got the drive today. 21st to 2nd = 13 days they took. Kinda not impressed because MSI was faster with my GPUs.
They replaced my hard drive with ST31000524AS, and from the looks of it, it looks like a fresh drive, but looks like it has some issues:


It has 1 Command Timeout and 1 UltraDMA CRC Error Count.(When I had just loaded up the drive, they were not there, when I started formatting partitions, I saw this.)
I'm using the same cables I used for my WD Black, i.e. the cable which came with the motherboard, so I think the cable is AOK. Even if I replace the cable, and have this same issue, should I RMA it again?
The previous drive had 0 CRC errors, and this same cable was used.
post #46 of 60
The UDMA CRC Error could be caused by a loose cable, but Command Timeout usually isn't.

http://en.wikipedia.org/wiki/S.M.A.R.T.#Known_ATA_S.M.A.R.T._attributes

Even so, with just one of each I wouldn't panic. Tighten/reconnect your cables (while powered down) and then wait and see if they move off the starting line. If either increases beyond 1, you've got a problem; otherwise you can probably safely ignore it. (First time power on quirk?)

If UDMA CRC Error goes up, replace the cable. Cables do degrade as they bend and flex while we're working with them, so if it's a low quality cable it may have been kicked over the edge, and now causes errors. According to Wikipedia Command Timeout can also be a bad cable... or another problem. Either way, replacing the cable if it goes up any more is the right step.
     
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post #47 of 60
Thread Starter 
Lol, it stopped detecting the drive. Giving the cable change a go.

Update:
Changed the cable and its being detected again. Doing a long generic test using SeaTools just to be sure it isn't a bad drive.
Edited by amd955be5670 - 1/2/13 at 10:57am
post #48 of 60
Quote:
Originally Posted by amd955be5670 View Post

Lol, it stopped detecting the drive. Giving the cable change a go.

Update:
Changed the cable and its being detected again. Doing a long generic test using SeaTools just to be sure it isn't a bad drive.
Good call. Don't put anything critical solely on that drive until it's passed the test and you've used it for at least a week without any issues. Then you can start to breathe easier. smile.gif
     
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post #49 of 60
Thread Starter 
The Long Generic test passed, whats weird is:
The moment I start formatting the last partition of 361.33Gb, the drive isn't detected and goes offline. I have to unplug the SATA cable and replug it for windows/bios to detect the drive. kookoo.gif

I just purchased a fresh SATA cable, so it can't be degraded right? headscratch.gif
The last thing I can think of is to use the Caviar Black's cable for this drive. Using the current cable with the Caviar black there are 0 UltraDMA errors.

Any other tests I can do beside SeaTools?
I have zero data on the drive, so data loss won't be there.

Edit:
Earlier the drive wasn't being detected because of this same issue, I believe. I had formatted a mid 500Gb partition prior to it, and it seems to have gone offline during formatting the last 361.33Gb partition
Edited by amd955be5670 - 1/2/13 at 1:55pm
post #50 of 60
Quote:
Originally Posted by amd955be5670 View Post

Any other tests I can do beside SeaTools?
I have zero data on the drive, so data loss won't be there.

Edit:
Earlier the drive wasn't being detected because of this same issue, I believe. I had formatted a mid 500Gb partition prior to it, and it seems to have gone offline during formatting the last 361.33Gb partition
Hmm... peculiar. Regardless of what Seatools says, you may have received a dud.

Well, the first thing to check is possible software causes. Could you try formatting it in Gparted (linux) instead?
http://partedmagic.com/doku.php
http://www.sysresccd.org/Download

If it drops offline there, it's either the cable or the drive. While it is possible to try two bad cables in a row, if it also does it with the WD Black cable then the drive clearly has a flaw and needs to be RMA'd again. Quite annoying if that's the case!
     
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Hitachi 2TB - HDS723020BLA64 Crucial M500 960GB - CT960M500SSD1 WD 4TB Black - WD4001FAEX WD 4TB Black - WD4001FAEX 
Hard DriveHard DriveHard DriveHard Drive
Seagate 2TB - ST2000DM001 WD 640GB Black - WD6401AALS Seagate 6TB - ST6000DM001 Micron M500 - MTFDDAK480MAV 
Optical DriveOptical DriveOptical DriveOptical Drive
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Lite-On EBAU108 External DVD 
CoolingCoolingCoolingOS
Noctua NH-D15 Fractal Design 140mm Fan - FD-FAN-140 Fractal Design 120mm Fan - FD-FAN-120 Windows 7 
OSMonitorMonitorKeyboard
Ubuntu 14.04 LTS Samsung 2343BWX 23" (2048x1152) BenQ GW2765HT 27" IPS LCD Monitor (2560x1440) Genius Keyboard KB-G235 PA 
PowerCaseMouseMouse Pad
Seasonic Platinum 1000w PSU - SS-1000XP Fractal Design Define R5 Steelseries Rival 6500 dcpi Mousepad + Desk 
AudioAudioOtherOther
Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers Razer Krait 1600 DPI nGear G-C1601 Card Reader 
OtherOther
Pisen Card Reader Gigabyte M7 Thor 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
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Overclock.net › Forums › Components › Hard Drives & Storage › ST31000528AS-RMA success, got ST31000524AS, slight problems.