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I need help with ASUS coustomer serivce - Page 2

post #11 of 17
Quote:
Originally Posted by Andypandy View Post

Humm, the thing is the store I got it from don't know I RMA'd my screen. I'll just pack it up and give it to them. And the new screen has back-light bleeding problem as well. This time it's at the left bottom corner. It's a huge blob of light leaking through.

I never get screen bleeding with my VE228H? I did read reviews but I needed a 1080P panel with HDMI + Speakers and it was all that my local warehouse had so I just bit the bullet. The time I've had with this screen makes me want to buy another 2 for eyefinity, the only downside is the massive bezels. I'd prefer a glossy panel, but this has made me like matte so far.
Quote:
Originally Posted by superj1977 View Post

Take it back to the shop, dont ring them first, just turn up with it and ask to return it and ask for a refund. Tell them you are not satisfied at all.
Im sure you have a right to return it and get a refund. Where did you buy it from buddy?

This is the idea.. ASUS/The store will never know, unless they are specifically tracking that screen for some reason but I doubt that entirely..
 
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post #12 of 17
Quote:
Originally Posted by cl-scott View Post

Shhh... Be careful about saying things like that! There's only so much I can do to distract the nice-young-lady-whom-I-would-never-say-anything-bad-about-and-not-just-because-she-sits-right-in-front-of-me on these things. About a month or so ago she got a nasty letter, and right about the same time an overhead light flickered, sputtered, smoked, and died. Sure, she claims to have had nothing to do with it, but women always say that, don't they? Who here hasn't withered under the power of a dirty look from a member of the fairer sex that we have displeased in some way? wink.gif
If you have an issue, better to let me risk immolation on your behalf. I can distract her with things like marshmallows and graham crackers. biggrin.gif

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post #13 of 17
Quote:
Originally Posted by cl-scott View Post

Shhh... Be careful about saying things like that! There's only so much I can do to distract the nice-young-lady-whom-I-would-never-say-anything-bad-about-and-not-just-because-she-sits-right-in-front-of-me on these things. About a month or so ago she got a nasty letter, and right about the same time an overhead light flickered, sputtered, smoked, and died. Sure, she claims to have had nothing to do with it, but women always say that, don't they? Who here hasn't withered under the power of a dirty look from a member of the fairer sex that we have displeased in some way? wink.gif
If you have an issue, better to let me risk immolation on your behalf. I can distract her with things like marshmallows and graham crackers. biggrin.gif

I hear it's amazing when the purple stuffed worm in flap-jaw space with the tuning fork does a raw blink on Hara-kiri Rock. I need scissors! 61!
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post #14 of 17
Quote:
Originally Posted by That Guy View Post

I hear it's amazing when the purple stuffed worm in flap-jaw space with the tuning fork does a raw blink on Hara-kiri Rock. I need scissors! 61!

Bath salts ?

tongue.gif
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post #15 of 17
Quote:
Originally Posted by 2thAche View Post


In a nutshell, "You'll catch more flies with honey than with vinegar".
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post #16 of 17
If you still have time to return it - id just go to the store and return it - they dont track actual front panels. Plus Refurbished is fine imo, its not faulty and tested to work to spec.

i had 3 of those screens and i liked it - but they all have a bit of a back light problem along the bottom of the screen (i believe this is a design flaw)

it was my first IPS panel, and 23.1" was too small - i returned all 3 of them to the shop and thats when i found out about the korean models - receieved a 27" IPS Korean a few days later

hoping to get my 120hz 27" IPS in the next couple weeks
post #17 of 17
Quote:
Originally Posted by BulletSponge View Post

In a nutshell, "You'll catch more flies with honey than with vinegar".

I was honestly just trying to insert a little levity into the situation, since sometimes people get themselves all worked up over these things and it's helpful to just take a minute to relax. However, your interpretation works as well. I always hated obvious canned responses given by people in positions like mine, so when I took this job I made a conscious decision to try and do things differently. I'm simply not a "Just the facts" kind of person. The court jester that uses my tongue as a vacation home simply won't allow it.

But it is actually a true story. An overhead light did actually flicker, sputter, smoke, and die, all when the young lady in front of me just happened to be upset over something she was reading at the time. Now logically, yes, it's just a coincidence, but doesn't mean I can use it to make a couple of jokes. Dubbing her our resident firestarter, and setting some graham crackers and marshmallows on her desk, telling her to be careful in case KFC has some kind of patent on making things extra crispy, etc. I'm am, however, far kinder than someone I know who works at Apple; he put a banana peel inside someone's coat. It's no wonder his coworkers were always willing to throw things at him at my prompting. biggrin.gif
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