A Wild Xeb has Appeared with an UpDaTe FoR yOu!FUUUUUUUUUUUU Y U NO RUN FAST?
So, this guy comes in (apparently my boss knows him really well and he is... well.. cheap and a pain in the ass).
Lets call this guy Greg.
Greg brings me in this Mac Mini Mid 2010 unit that was running slow and Word was taking a long LONG time to come up. I check it over and it seems like a failed hard drive.
Give the guy a call, get the drive out (which is a pain in the ass...), and then got it cloning overnight.THE NEXT DAY!
I go to the cloner and it is... frozen. FROZEN! OH DEAR GOD! What... How? Who? What? When? Where? Why? O-o
Take it and put it onto another cloner and it goes. The guy calls in...
I tell him what is going and he lets me to my business.The Clone Is Complete!!!!
I get the drive installed back into the computer and it is still running like crap and... you know what? He calls!
I tell him what is going on and continue on my way.
The thing that is odd is that all the programs are having issues. Hm... First, lets try to completely uninstall Office 2011.
First, we got to hunt down EVERYTHING that belongs to Office. Their locations are as follows:
-Remove Office 2011 folder/Library/Application Support
-Remove Microsoft folder/Library/Preferences
-Remove everything com.microsoft and the Microsoft folder (if any)/Library/LaunchDaemons
-Remove anything with com.microsoft in it/Library/LaunchAgents
-Remove anything wtih com.microsoft in it/Library/Receipts
-Remove everything that says Office in the name/private/var/db/receipts
-Remove everything that says office in the name~/Library/Application Support
-Remove microsoft folder~/Library/Preferences
-Remove Microsoft folder and anything that says com.microsoft
Once done, reinstall Office and enter the key.
Well.. nope. Sat there and kept saying Application is not Responding.
Archive and reinst- He calls AGAIN!!!
Come on, really?
*****Some Time Later*****
Archive and reinstall is finished. Still having some issues with slowness. Office is now behaving. To fix the overall slowness with a lot of Applications I was suspecting something with Containers. The profile as a whole was also slow.
So, if you open up Library (do a CMD + SHIFT + G) and type ~/Library you will get access to the profile's library.
In there you will see a bunch of folders. Look for 2 of them- Cache and Containers
Containers is a folder created when an Application opens and allows OS X to properly sandbox it while it runs. This folder is something that only that application has access to.
Cache is as the name says. Temp files but also controls various other things.
Empty the contents of both Cache and Containers (don't delete the folders themselves). Reboot.
BOOM. Works fine now. Everything is running faster than it was. After 7 phone calls from the customer and a lot of talk.. e-e