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[Yahoo] Is there any hope left for Best Buy? - Page 11  

post #101 of 215
Quote:
Originally Posted by Foolsmasher View Post

That's interesting, other than having cheap CPU's and more PC components, Microcenter is typically higher than BB on most products. They also mark up their cables to insane margins just the same. It's not like Microcenter really does much different, it's that BB has a stigma now. Also, the sales staff at the Microcenter near me are just as much of a joke as BB, if not moreso, YMMV

Yep.
post #102 of 215
Quote:
Originally Posted by Malcolm View Post

They'll probably expand to more states once Best Buy is gone (hopefully), maybe even buy up former BB real estate. Having been in one Microcenter once, it's a hell of a place.


ahahahahaha, best joke I've heard this week. You should go more often, they are worst and even more pushy to sell bull because they work under commission.
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post #103 of 215
Don't they understand the people that work there are 80% of the problem?
Quote:
Originally Posted by wsnnwa View Post

ahahahahaha, best joke I've heard this week. You should go more often, they are worst and even more pushy to sell bull because they work under commission.

Never had an issue with personnel from Microcenter. One time, I had a debate with a manager over a price, but that's it. Compared to Best Buy, well...never mind. It's not even comparable.

To the post about the cables and items being more expensive at MC, I don't buy that for a second. At BB, you have 2 choices, they are both a high end brand like Monster, etc, and are OUTRAGOUSLY priced. At MC, you can get the same cable for half, or less. Like the time I went to BB, looking for an HDMI cable adaptor. $30 at BB, $10 at MC. This story repeats itself over and over.
Edited by TheBlindDeafMute - 11/22/12 at 4:13pm
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post #104 of 215
Quote:
Originally Posted by Ozonmustdie View Post

I like best buy because you can buy crap then return it within 30 days, so it's like a free rental

This ^ lachen.gif

The only time I go to Best Buy is to "rent" something, or if I find something on Amazon that they may have.
post #105 of 215
Quote:
Originally Posted by cssorkinman View Post

And laugh all the way home about what they told you tongue.gif

For real. It's a joke what they call techs.
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post #106 of 215
While Best Buy is in a downward spiral that seems to have no end, it would be in everyone's best interest if they stay. If Best Buy goes under, do you really think the prices seen online and added spiffs will remain? This whole tax free, free shipping, and great pricing is going to be a thing of the past. Sure their customer service sometimes suck and sure their pricing is not very competitive but to wish a company go bad because of a few stores preventing you from filling everything in your Christmas stocking is absurd. Each store is operated differently. Each Territory, District, and Big Box is operated differently which allows each individual in charge to run the store based on their market. Some are willing to price match certain items and some aren't. Some try to do everything in their power to keep the customer's business and some don't. They're all different. Pricing matching has gotten better as it used to be only local Brick and Mortar stores with the product in stock. Now it's online retailers such as Amazon and Newegg.
The return policy is 30 days with know restocking fee, 60 days for RewardZone Silver. As for the warranty, some people need it and some don't kind of a damned if you do and damned if you don't deal. Some people don't know that all manufacture's warranty aren't 1 year. Some don't even have labor covered for that amount, how would you know? Technically you wouldn't, not unless you ask an associate to check his RSS system for the particular product. On the other hand some products, such as the WD Black HDD, have a 5 year manufacturer warrant which, in contrast to return policy, can indeed be exchanged in the store within that 5 year window. How do I know you might ask? Because I'm an employee who's been shooting people straight with whatever information they want and sometimes that information is not in the best interest for the company. My job is to not sell you a product, it is to inform and allow you to make the best decision. After all we don't make commission and although I would love to have your business I would rather you comfortable in your decision making process, even if that means purchasing from Best Buy, Fry's, Newegg or Amazon.
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post #107 of 215
soon Best Buy=Circuit City axesmiley.png
post #108 of 215
Well, Micro Center is Growing more and more Each Day!

Best Buy just needs to shut down more stores. smile.gif
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post #109 of 215
Quote:
Originally Posted by Minnetonka16 View Post

With a stock of probably 5 or less and people having been lined up for weeks already, what do you care? You're not going to get it even if you go out right now.

Agreed. My brother works at Sams club, theyve been advertising a 65" Vizio HDTV for $998. He said they only got in 12 of them to sell at that price.
post #110 of 215
Quote:
Originally Posted by Foolsmasher View Post

That's interesting, other than having cheap CPU's and more PC components, Microcenter is typically higher than BB on most products. They also mark up their cables to insane margins just the same. It's not like Microcenter really does much different, it's that BB has a stigma now. Also, the sales staff at the Microcenter near me are just as much of a joke as BB, if not moreso, YMMV
Quote:
Originally Posted by Tjj226 Angel View Post

True, and 9 times out of 10 their customer service is horrific and the sales people have no clue what they are talking out. In every store there about 4 people out of all the staff that are true assets, but sometimes they don't outweigh the morons who say stuff like "more rails on a PSU is better" rolleyes.gif
Quote:
Originally Posted by wsnnwa View Post

ahahahahaha, best joke I've heard this week. You should go more often, they are worst and even more pushy to sell bull because they work under commission.

^This x 10...

The people they're responding to are the overly emotional posters I've been talking about. People are wishing death on BB for practices used by their competitors too. The fact of the matter is most of the BB haters just don't like the company. That's reasoning based on emotion - not logic. If everyone was logical about it they would hate all companies that have similar practices, not just BB.
    
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