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[Yahoo] Is there any hope left for Best Buy? - Page 4  

post #31 of 215
Quote:
Originally Posted by InfoWarrior View Post

I bought a pair of A900X's from BB and they knocked more than $70 off the price tag to match Newegg. Then I bought a pair of K550's in which they price matched Amazon. All I had to do was pull out my phone and show them. Maybe you shouldn't believe something just because you read it on the Internet.

That is probably just a store by store case though...my father actually asked to see the manager and haggled on a refrigerator in Best Buy once...he got $150 knocked off the price. I tried it at my local store and got told that they don't negotiate prices and they wouldn't even price match another retailer in town since the model number was two numbers different...looked the same with all the same features though.
Edited by Vagrant Storm - 11/21/12 at 7:45am
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post #32 of 215
Quote:
Originally Posted by avesdude View Post

Best Buy price matches you know. . . They even will price match Amazon.

Only Amazon as far as I know, and only when it's sold by amazon itself. I've tried it. I managed to get them to price match a Dell S2440L down to 200. Though frankly, I personally don't find price matching to be an incentive that's good enough to draw people to their stores. They should be undercutting competitors with more promotional sales or coupons. People love coupons.
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post #33 of 215
Reasons why it's better to purchase from BestBuy now:

  • Bestbuy now pricematches all B&M and online retailers
  • Bestbuy will beat it's competitor's price by 10% of the difference. So it actually works to our advantage when they price their products exorbitantly high. Ex. A 3TB seagate external was on sale at NCIX for $99.99. Best buy had it for $169.99. When pricematching at Bestbuy it will now be $92.99. ($169.99 - 99.99 = $70 x 10% = $7 off)
  • Bestbuy has physical locations, close to you, to quickly pick-up your products and not have to wait for shipping
  • Bestbuy has a better return policy than online retailers (and ofc, you can just go to the store to return it). You'll have 14 days on some products, but 30 days for most products to return it hassle free, even if opened (No restocking fees)
  • Best buy offers free shipping online for any order over $20.

And that is why I'll be making most of my purchases from BestBuy, as long as they carry the same products and agree to pricematch.
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post #34 of 215
A digital model won't work for them either, as their website is about 9 years behind the curve. Navigate through Amazon NewEgg or any other contender and then try shopping on BestBuy. They have too many duplicate entries for Blu-rays and the entire site feels clunky.
    
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post #35 of 215
Best Buy absolutely deserves to tank. Their business model is centered around lying to and screwing over the customer, and more and more people are giving them a wide berth and rightly so.

RIP Best Buy, you will not be missed.
post #36 of 215
I cannot wait for them to go under. It would make my day.
post #37 of 215
BestBuy can go down in flames. I haven't shopped there since the manager I talked to after they sold me 2 games that didn't have valid keys for me to activate them with called me a liar and told me I must have used the keys and am trying to scam BB when I tried to return them. This was even after exchanging them and theyeven the new one's had invalid keys.
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post #38 of 215
Quote:
Originally Posted by Malcolm View Post

Best Buy absolutely deserves to tank. Their business model is centered around lying to and screwing over the customer, and more and more people are giving them a wide berth and rightly so.
RIP Best Buy, you will not be missed.


^ This.


Online retailers even having to pay sales tax are just better in every way. Even in customer service. It's sad when calling and pressing 20 buttons to talk to someone is better than walking up to someone in your physical location and talking to them.


Best Buy could probably get away with the premium cost if they offered sales associates that were knowledgeable in their field. Less sales associates more experienced better paid. If you have well paid, well informed, friendly, and semi-professional sales people you can charge the prices that Best Buy needs to charge to stay healthy and people won't mind. When you have what Best Buy has now you get the reputation Best Buy has now. Which isn't good overall.


Oh and stop trying to rip customers off. They feel insulted when you blatantly do it. Many of the people I have helped with computer problems told me afterwards the same thing had happened before at Best Buy and they were either charged a boatload of money or lead to buy a new computer. When they found out the solution was simple and something they could do in 10 minutes you can imagine how upset they were.


You could probably put 1 out of 2 people from OCN in charge of Best Buy and turn it around in 2 years or less.
 
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post #39 of 215
Honestly, best buy is going to fail big time. Their profit margin is horrific. Even after they pay for everything they need to, they are still making anywhere from 20-30% profit on what they sell. No one will buy it from them when newegg has all their same items (or better ones) for a WHOLE lot less.

best buy an many others will fail because they have greedy morons running the company. Their stupid lust for money is killing them slowly and all we have to do is sit back and laugh.
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post #40 of 215
to bad there isn't any black Friday deals here in Africa.....hope newegg/tiger direct have some decent deals i can get my hand on.
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