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Help! Screen turns black - computer continues to run.

post #1 of 27
Thread Starter 
My computer screen keeps turning off - signal cut. My computer remains running but when I press caps locks or num lock none of the lights on my keyboard turn on like they should if the computer was actually running. I thought it was a video driver cutting out at first but upon updating my video driver but I updated to the latest 12.10 drivers and the problem persists. I can be running my system for hours at a time - then all of a sudden the video feed gets cut off but my computer continues to run. If I press the restart button my computer doesn't reboot but if I shut it down completely then turn it back on it boots.


Any ideas on what the issue could be?? Power Supply? I have a 550W Modular Antec that is 80 PLUS certified. It's less than 2 months old.
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post #2 of 27
Either video card is not seated properly or power supply is going. Try to test with another power supply.
 
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post #3 of 27
^This.
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A pleasant surprise :)
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A pleasant surprise :)
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post #4 of 27
Thread Starter 
Quote:
Originally Posted by Gunderman456 View Post

Either video card is not seated properly or power supply is going. Try to test with another power supply.

100% integrated graphics from the A10. I have not received my 6670 yet. - but it can't be just the graphics because num lock and caps lock don't work once it blackscreens and restarting doesn't work. I am going to be PISSED if I need to RMA this sucker already. I'll try messing with it - making sure the 24 pin and 8 pin are secure!
Edited by M3T4LM4N222 - 11/22/12 at 10:14pm
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post #5 of 27
1. try removing the HD6670 and reseating it.
2. check monitor cables for any sign of damage
3. try running without crossfire (turn off integrated graphics)
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post #6 of 27
Thread Starter 
Quote:
Originally Posted by edalbkrad View Post

1. try removing the HD6670 and reseating it.
2. check monitor cables for any sign of damage
3. try running without crossfire (turn off integrated graphics)

I am not running the 6670 yet - It hasn't yet arrived. I am running integrated graphics only. The problem is it happens out of the blue. It could run for 13 hours before it happens. I switched my RAM placement and unplugged/replugged the 24 pin and 8 pin for my power supply recently and it still did it.
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post #7 of 27
Try rummaging in the BIOS for power states and sleep mode settings.... ?

dunx

P.S. A full spec. is always helpful too ! thumb.gif
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post #8 of 27
Thread Starter 
It's not sleeping :/ When it sleeps - the Blue LED on my case blinks. When the display cuts off it doesn't.
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post #9 of 27
Thread Starter 
And I don't think it could have anything to do w/ on-board video since the GPU is built into my CPU.
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post #10 of 27
Go into power settings and set hard disks to never sleep.

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