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Laptop fails to boot into Windows. Need help :(

post #1 of 4
Thread Starter 
http://www.youtube.com/watch?v=zL5MdEZxkho

My cousin's laptop.

Doesn't seem to boot into windows.
U can see that she tried several safe mode settings (but not the 1st one.. at least on that vid).

It just resets.

She's asking me for help and told her that I would ask around here.

What questions should I ask her?
Intel System
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Intel System
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CPUMotherboardGraphicsRAM
i5 2500K 4.3Ghz @~1.344 V ASUS P8Z68 V PRO Sapphire HD5870 2GB Eyefinity 6 G.Skill Sniper 1866 Mhz 9-10-9-28@1T 
Hard DriveOptical DriveOSMonitor
Samsung F3 1TB, Maxtor 500GB, SG 1.5 TB LG Lightscribe Windows 7 64bit Samsung 2333HD (TN Panel) 
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generic wireless keyboard from Logitech Antec TruePower New 650 watts NZXT Gamma dell optical 
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simple 
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post #2 of 4
Could be an overheating issue thats causing the forced shut downs (not resets).
If she can spray compressed air from a can on the vents in the laptop in short bursts that might solve it.
Or it could be a broken internal fan....
TheSadFlute
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DyingHeart
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TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
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post #3 of 4
Thread Starter 
Quote:
Originally Posted by eXXon View Post

Could be an overheating issue thats causing the forced shut downs (not resets).
If she can spray compressed air from a can on the vents in the laptop in short bursts that might solve it.
Or it could be a broken internal fan....

Ok. I'll try telling her that. +rep

I'll post again on what results she'll get with that solution.

Good thing we ordered her a laptop during BF.

Her laptop was already restarting on its own several times during the past few months.

She's in the Phils.. when she shipped it back here to be checked by her dad if anything was wrong, it didn't have any restarting issues. Her dad told me before that it might be "dirty power" on their area and was thinking of getting a UPS to ship back to the Phils.

..sadly, her dad (my uncle) just died around 6 weeks back frown.gif and unlike him who fiddles with laptopts, only rely on OCN.

Ahh sorry that was long xD
Intel System
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CPUMotherboardGraphicsRAM
i5 2500K 4.3Ghz @~1.344 V ASUS P8Z68 V PRO Sapphire HD5870 2GB Eyefinity 6 G.Skill Sniper 1866 Mhz 9-10-9-28@1T 
Hard DriveOptical DriveOSMonitor
Samsung F3 1TB, Maxtor 500GB, SG 1.5 TB LG Lightscribe Windows 7 64bit Samsung 2333HD (TN Panel) 
KeyboardPowerCaseMouse
generic wireless keyboard from Logitech Antec TruePower New 650 watts NZXT Gamma dell optical 
Mouse Pad
simple 
  hide details  
Reply
Intel System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K 4.3Ghz @~1.344 V ASUS P8Z68 V PRO Sapphire HD5870 2GB Eyefinity 6 G.Skill Sniper 1866 Mhz 9-10-9-28@1T 
Hard DriveOptical DriveOSMonitor
Samsung F3 1TB, Maxtor 500GB, SG 1.5 TB LG Lightscribe Windows 7 64bit Samsung 2333HD (TN Panel) 
KeyboardPowerCaseMouse
generic wireless keyboard from Logitech Antec TruePower New 650 watts NZXT Gamma dell optical 
Mouse Pad
simple 
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Reply
post #4 of 4
May he rest in Peace
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
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