Originally Posted by Skylit
Newegg blows. They charge a restocking fee for literally everything you purchase. Amazon is nothing short of amazing if buying directly from them. Even better if you have Prime.
Newegg to me is absolutely hassle free and I love shopping there, I got all my Parts for my rig from them August last year. They are awesome! I called Newegg not long ago wanting to get a Refund for a Large Print Keyboard I had bought for my Parents for Christmas so they could see the keys easier. But I was 2 days passed my refund date, so the Rep put me on hold to see if she could do an exception and allow me to RMA for a full refund. After being on hold for 5 minutes, she told me that she couldn't get in touch with the department to authorize the RMA process, but that for my trouble that "Newegg" was going to give me a FREE $25
Coupon for my next purchase from them
Turns out my dad had spilled a little grape juice on the Shift key so it was getting stock, after finding hte issue I cleaned it and their Keyboard is working great! No need to RMA. So I got the $25 and got to keep a good keyboard lol
Originally Posted by PCM2
What questions did you have about Amazon? I am quite familiar with them and may be able to help.
Basically I being looking online but couldn't find any direct answers. But the stuff that concerns me a little about buying from Amazon for the first time are:
1) What is their Return Policy, in this case for "monitors"? including What is the refund period and how long is the return Period?
2) What is their dead pixel policy?
3) In the case I need to RMA the monitor for an exchange due to faulty merchandise. Would I have to pay the return shipping or would they pay for the return shipping?
4) Do they have restocking fees or any "Hidden" fees of sorts for returns or refunds?
5) How complicated is it to actually go through this process?
I think that's basically all my concerns.
I know the monitor has a 3 year warranty it self from the manufacturer (Asus) but I'm worried about the "Retailers" Policy's, in this case Amazon, mainly because i have never done business with them beforeEdited by EpicSurvivor - 1/19/13 at 12:59pm