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Unhappy Outcome to Graphics Card RMA. - Page 3

post #21 of 24
Quote:
Originally Posted by Revolution996 View Post

Ok, so after a week I get a reply from `Point of View`....

This is what I got..

Because your card is an older model it isn’t produced anymore.

We will get the cards back sealed and closed from the company.

Cards that are not produced anymore can’t be swapped for new products.

The cards that you have received will be an repaired cards.

Witch could be possible that it has user marks on the cards.

But it will work as it supposed to do.



Hope to inform you

Elle Gerits


What do you think?

Not happy about this, I didnt buy a secondhand card, neither was it repaired, I bought a NEW Card, and it failed less than a year in.

I think I need to send another polite email.

Revo..

actually you sent them a used card, and they sent you a used card back. thats exactly how it should work. if you bought a new card and it was DOA then yes i would say you would be justified in expecting a brand new replacement, alas that was not the case. them sending you a new higher end model is going above and beyond what they should.
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post #22 of 24
Quote:
The cards that you have received will be an repaired cards.

Witch could be possible that it has user marks on the cards.

Witch? I think they mean which?
post #23 of 24
Thread Starter 
Please check my previous post...

RMA in the first year is NEW replacement..

Thank you.
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post #24 of 24
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