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Bricked my new laptop with a BIOS update. - Page 3

post #21 of 39
Quote:
Originally Posted by Arimis5226 View Post

Meh. Look dude, you broke the laptop. It wasn't the fault of the manufacturer, nor the retailer. You broke it. Why wouldn't you just take responsibility for your actions and ask them to replace the bios chip and you will pay for it (it shouldn't be too expensive, it's just a single chip on your board, some boards actually place these chips on solder free posts so they can easily be replaced.)
I'm a bit beside myself that so many people here would encourage you to commit fraud. Sounds like conspiring to commit fraud, which in itself is an illegal act. I'm pretty sure this is in some violation of OCN terms of use. Just sayin'.
It sucks that you corrupted your bios chip. It should be an inexpensive fix. I'd applaud you for taking responsibility and just shucking out the money to have it fixed.

Are you sure about that?
    
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post #22 of 39
Quote:
Originally Posted by Arimis5226 View Post

Meh. Look dude, you broke the laptop. It wasn't the fault of the manufacturer, nor the retailer. You broke it. Why wouldn't you just take responsibility for your actions and ask them to replace the bios chip and you will pay for it (it shouldn't be too expensive, it's just a single chip on your board, some boards actually place these chips on solder free posts so they can easily be replaced.)
I'm a bit beside myself that so many people here would encourage you to commit fraud. Sounds like conspiring to commit fraud, which in itself is an illegal act. I'm pretty sure this is in some violation of OCN terms of use. Just sayin'.
It sucks that you corrupted your bios chip. It should be an inexpensive fix. I'd applaud you for taking responsibility and just shucking out the money to have it fixed.

Read the post above yours, it is in his rights as an EU citizen to return the laptop. Just sayin'.
You can say that he corrupted the bios files but what I see here is a Bios installation that probably started out with a corrupt Bios file that was downloaded from Asus, you have no proof that it was him that broke it nor can you say it was him.
He tried to update bios and it got corrupted. Simple as that.
post #23 of 39
Quote:
Originally Posted by Tokkan View Post

You can say that he corrupted the bios files but what I see here is a Bios installation that probably started out with a corrupt Bios file that was downloaded from Asus.

I agree
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post #24 of 39
Quote:
Originally Posted by Tokkan View Post

You can say that he corrupted the bios files but what I see here is a Bios installation that probably started out with a corrupt Bios file that was downloaded from Asus, you have no proof that it was him that broke it nor can you say it was him.
I disagree. smile.gif
Bios are in a zip file, if it was in any way corrupted while downloading it wouldn't unzip. And I doubt that they have for so long a corrupted BIOS on their page.

@OP did you try to find what kind of BIOS you have? There is probably a way to recover, I have recovered on a HP laptop.
post #25 of 39
I've downloaded and installed bad BIOS updates from ASUS before.and had to revert back the BIOS.
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post #26 of 39
If someone gets an update from the manufacturers website and follows the steps as listed, that is not the customers fault at all. It would his fault if he had downloaded a totally wrong version, which I doubt it. Just my 5 cents...
post #27 of 39
Quote:
Originally Posted by TonyGrunt View Post

I disagree. smile.gif
Bios are in a zip file, if it was in any way corrupted while downloading it wouldn't unzip. And I doubt that they have for so long a corrupted BIOS on their page.
@OP did you try to find what kind of BIOS you have? There is probably a way to recover, I have recovered on a HP laptop.

Regardless of what you said, that is not his problem.
Unless he turned off the computer while the BIOS did its thing, he is in no way the one to be blamed.
Quote:
Originally Posted by pepejovi View Post

I went home, decided to update BIOS just because. The update went fine, but after it went to restart, it wouldn't go on anymore. The screen is black, the leds flash once and then nothing.?

So he says that he started flashing the BIOS and waited, when it restarted the screen gave no image and the leds flashed once.
I really don't see how you can blame it on him, but go ahead. Blame it on him.
post #28 of 39
The flashing application does checksum verification on the new BIOS image, anyway.
I'd be concerned that some underlying issue exists with the system if you can't reliably update the firmware.
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post #29 of 39
Thread Starter 
Quote:
Originally Posted by Tokkan View Post

Do not wait for their reclamation department.
iirc we europeans have like 15 days to return stuff.
Warning: Spoiler! (Click to show)
Link
Quote:
14 Days to change your mind on a purchase
The period under which consumers can withdraw from a sales contract is extended to 14 calendar days (compared to the seven days legally prescribed by EU law today). This means that consumers can return the goods for whatever reason if they change their minds.

Extra protection for lack of information: When a seller hasn’t clearly informed the customer about the withdrawal right, the return period will be extended to a year.
Consumers will also be protected and enjoy a right of withdrawal for solicited visits, such as when a trader called beforehand and pressed the consumer to agree to a visit. In addition, a distinction no longer needs to be made between solicited and unsolicited visits; circumvention of the rules will thus be prevented.
The right of withdrawal is extended to online auctions, such as eBay – though goods bought in auctions can only be returned when bought from a professional seller.
The withdrawal period will start from the moment the consumer receives the goods, rather than at the time of conclusion of the contract, which is currently the case. The rules will apply to internet, phone and mail order sales, as well as to sales outside shops, for example on the consumer's doorstep, in the street, at a Tupperware party or during an excursion organised by the trader.

30 days Return policy for this store, as well as Asus - I don't want my money back, i want a new laptop.

Quote:
Originally Posted by Arimis5226 View Post

Meh. Look dude, you broke the laptop. It wasn't the fault of the manufacturer, nor the retailer. You broke it. Why wouldn't you just take responsibility for your actions and ask them to replace the bios chip and you will pay for it (it shouldn't be too expensive, it's just a single chip on your board, some boards actually place these chips on solder free posts so they can easily be replaced.)

I'm a bit beside myself that so many people here would encourage you to commit fraud. Sounds like conspiring to commit fraud, which in itself is an illegal act. I'm pretty sure this is in some violation of OCN terms of use. Just sayin'.

It sucks that you corrupted your bios chip. It should be an inexpensive fix. I'd applaud you for taking responsibility and just shucking out the money to have it fixed.

~100€ for shipping, up to 50€ for the fix. Not cheap.

Quote:
Originally Posted by TonyGrunt View Post

Quote:
Originally Posted by Tokkan View Post

You can say that he corrupted the bios files but what I see here is a Bios installation that probably started out with a corrupt Bios file that was downloaded from Asus, you have no proof that it was him that broke it nor can you say it was him.
I disagree. smile.gif
Bios are in a zip file, if it was in any way corrupted while downloading it wouldn't unzip. And I doubt that they have for so long a corrupted BIOS on their page.

@OP did you try to find what kind of BIOS you have? There is probably a way to recover, I have recovered on a HP laptop.

I did look for ways to recover it, but since it wouldn't start at all, would just flash the leds once and go quiet, i couldn't find a way.

Also, the BIOS file wasn't in a zip file.
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post #30 of 39
Quote:
Originally Posted by TonyGrunt View Post

I disagree. smile.gif
Bios are in a zip file, if it was in any way corrupted while downloading it wouldn't unzip. And I doubt that they have for so long a corrupted BIOS on their page.
@OP did you try to find what kind of BIOS you have? There is probably a way to recover, I have recovered on a HP laptop.

I've downloaded corrupt ZIP files that did unzip. So, that takes your theory and burned it.
    
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