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Origin has encountered a Problem HELP

post #1 of 9
Thread Starter 
Hello everyone i am having this issue with Origin and hoping if someone has a fix to solve this problem. So what happens is i launch origin and i get this error. "Origin has encountered a serious problem and must close " This is driving me crazy i have googled it and found nothing, looked on EA Origins website for support i found nothing there. I really don't want to call EA because i know i going to get the dumb support dude that knows nothing.
    
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post #2 of 9
Have you tried reinstalling it?
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TheSadFlute
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by eXXon View Post

Have you tried reinstalling it?


Yep even went in and deleted the files in program data folder.
    
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post #4 of 9
my buddy is having this exact same problem today, did you ever get it sorted out?
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post #5 of 9
I am having the same problem it started happening like 2 hours ago now I can't play or join any servers and my origin is always in offline mode, even tried installing older versions nothing works. If you find a solution please post it.
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post #6 of 9
I'm here for the same reason... it's been happening for months. The odd things is that if I'm in BF3 it keeps running; only Origin crashes. But Origin has crashed 5 times this morning alone. It lasts anywhere from seconds to maybe ten minutes and then crashes with the same old error message.

I read somewhere a suggestion for disabling multiple processors and setting the affinity (Win 7; task manager) to a specific core; but I just tried that and it crashed again.
post #7 of 9
Thread Starter 
I just installed windows 7, i am going to wait until windows 8 has this sorted out.
    
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post #8 of 9
The best way to fix this sort of problem is to do a complete auto and manual uninstall of Origin. 1st uninstall like your normally do. Then follow this:
https://help.ea.com/article/manually-uninstalling-origin?showhome=true

Check for directories reading EA ... or Origin in the ProgramData and delete them (you can place it in the recycle bin) once you uninstalled Origin. Then download the most current version of Origin directly from EA.
post #9 of 9
These are the steps that helped me get origin working again without loosing any of games or downloads

  1. Find run under the windows start menu. If its not present search for it.
  2. When you find run open it up and put %temp% into the box and click ok. This should open a folder called temp
  3. Remove all the files that you find in there and if there is any that cant be removed ignore them
  4. Go to C:\Users\Gamer\AppData\Local where Gamer is your computer account name
  5. You make have to tick show hidden files so appData folder is visable. This is accessed at the top of any folder by going to tools/folder options/view
  6. Find and removed the origin folder in found in this directory
  7. Un-install origin and do not mind the warning about it effecting your games. It doesn't effect your games
  8. Make sure all your windows updates are up to date and you have the latest graphics drivers for your card
  9. Download origin from https://www.origin.com/en-ie/download
  10. Run the install and it should be working again.
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