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Can dropping an internal HDD cause permanent damage?  

post #1 of 40
Thread Starter 
I dropped my seagate hdd on the road. It was in my hand, in a bag and it slipped out. I came home and tried it and it wasn't getting recognized in the bios. It is a certified repaired drive from seagate. It developed bad sectors so i sent it in and got back a repaired one. I was busy so i had asked my friend to collect it. He tested it and said it was working. So could me dropping the internal hdd lead to this failure? frown.gif
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post #2 of 40
yes
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post #3 of 40
Yes mechanical drives definitely get damaged by shocks caused by dropping it !
post #4 of 40
depends.... did it fall on a pillow on a mattress on a giant pile of 1654 marshmallows? if so then it should be fine... but unless it was exactly 1654 marshmallows then chances are it is junk:thumb:
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post #5 of 40
Don't drop hard disk drives.
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post #6 of 40
Quote:
Originally Posted by Blameless View Post

Don't drop hard disk drives.

This.
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post #7 of 40
HDDs are designed to take a little abuse. So it might be OK. I've seen a hard drive be fine after falling off of a desk onto a tile floor...I've also seen a hard drive crash immediately after getting lightly dropped on a bed (that one was in a laptop).
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post #8 of 40
Thread Starter 
My hdd isn't getting recognized in the bios,is there any other way i can check or is it gone? If it is gone can i send it back for a replacement or will seagate know that it was dropped or something? The hdd is still under warranty, will i get it replaced or will say it's hardware damage or something?
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post #9 of 40
Quote:
Originally Posted by jason387 View Post

My hdd isn't getting recognized in the bios,is there any other way i can check or is it gone? If it is gone can i send it back for a replacement or will seagate know that it was dropped or something? The hdd is still under warranty, will i get it replaced or will say it's hardware damage or something?

If the bios can't detect it then it is likely the logic board that is fried or damaged. The internal workings might be fine. In that case the warranty would definitely be valid.

As for the dropping and warranty goes, I believe they have a g force detection device in the drive to tell if it was handled poorly...basically if this piece of foil is broken then they know, (but if the logic board is gone they'd probably not test beyond that)
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post #10 of 40
Quote:
Originally Posted by jason387 View Post

My hdd isn't getting recognized in the bios,is there any other way i can check or is it gone? If it is gone can i send it back for a replacement or will seagate know that it was dropped or something? The hdd is still under warranty, will i get it replaced or will say it's hardware damage or something?
warranty's are manufactures faults not stupid user end mistakes things like that are the reason some causes take ages to get sorted because they cant trust people to accept when they broke it or if it really was there fault
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