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Failed SMART, 1 Year Out of Warranty

post #1 of 9
Thread Starter 
I have a 500GB Western Digital Hard drive that has essentially died. I received a SMART notice on my server and I performed some tests and the Sector Reallocation is over 70. It's dead, or at least will be.



I checked with Western Digital's site and I'm 1 year out of Warranty. What do I do now? Do I just toss it and move on, or do I send it in and have them charge me...something?
    
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post #2 of 9
First, make sure you have it backed up.
Next, see what it would cost WD to replace it, and compare it to the price of a new drive. The choice is up to you then
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post #3 of 9
I'd replace it and move on.
I severely doubt WD would give you some sort of discount.

I'm surprised looking around that the warranty on that drive was only like 2 years..
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by beers View Post

I'd replace it and move on.
I severely doubt WD would give you some sort of discount.
I'm surprised looking around that the warranty on that drive was only like 2 years..

Pretty much my thoughts as well. Chalk this one up to another failed WD I've owned over the past few decades. I'm a sucker for discounts.

I've emailed WD, I doubt they're going to offer anything.

Thanks guys smile.gif
    
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post #5 of 9
That's actually 1006 bad sectors. The Data column is the one to pay attention to.

Go buy a new drive on sale somewhere. It'll be cheaper than whatever discount they offer you.

You had it in a server? If the dying drive was part of a RAID-5 array, let it rebuild on the new drive. If it wasn't, try to salvage whatever was on it.
     
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post #6 of 9
Quote:
Originally Posted by killabytes View Post

I have a 500GB Western Digital Hard drive that has essentially died. I received a SMART notice on my server and I performed some tests and the Sector Reallocation is over 70. It's dead, or at least will be.



I checked with Western Digital's site and I'm 1 year out of Warranty. What do I do now? Do I just toss it and move on, or do I send it in and have them charge me...something?

Back it up and by a new drive.
 
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Gsvlip Dudyrm
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post #7 of 9
I feel for you!
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post #8 of 9
Doesnt hurt to see what they say.

I RMAed a Toshiba external 500GB HD a while ago under warranty. Instead of replacing it they gave us a gift card that we redeemed for 2 new 1TB external hard drives.

Yes, 2 drives we got back with larger capacities than the sole original. We might have paid a few bucks on top to get that second, but it was essentially highway robbery.

Good luck!
 
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post #9 of 9
Thread Starter 
Quote:
Originally Posted by Kramy View Post

That's actually 1006 bad sectors. The Data column is the one to pay attention to.
Go buy a new drive on sale somewhere. It'll be cheaper than whatever discount they offer you.
You had it in a server? If the dying drive was part of a RAID-5 array, let it rebuild on the new drive. If it wasn't, try to salvage whatever was on it.

It wasn't part of the RAID. It was a lone drive. The RAID is made up of 4 3TB drives.

Anyhew, I'll toss it and see what I can find.

Thanks guys smile.gif
    
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