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Misplace Mounting Brackets For Frio

post #1 of 8
Thread Starter 
Hi I have misplaced the AMD mounting pieces for the Thermaltake Frio. Does anyone know how I would go about getting another set?
post #2 of 8
If you're sure you've lost them, I would contact Thermaltake on the issue; you might be able to buy a replacement set for relatively cheap. If that fails, try posting up a buy ad on the marketplace. I'm sure there's somebody on this forum with an unused AMD bracket for a Frio.
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Desktop PC
(18 items)
 
File Server
(14 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Ci7-3960x Asus Rampage IV Gene Nvidia Geforce GTX1080 Ti Nvidia Geforce GTX1080 Ti 
RAMHard DriveHard DriveHard Drive
G.Skill F3-1866C10Q-32GAB Samsung 512GB 960 Pro Samsung 512GB 840 Pro Crucial 960GB M500 
CoolingOSMonitorKeyboard
Noctua NH-D15S Windows 10 Pro Asus PG279Q Maxkeyboard Nighthawk X9 
PowerCaseMouseAudio
EVGA P2 1000W Fractal Design Mini C Logitech G Pro Fiio Olympus E10k 
AudioOther
Sennheiser HD598 Cyberpower CP1500PFCLCD 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2690 x2 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC Toshiba 3TB 7200RPM x4 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM x2 Micron M500 480GB Mushkin Eco3 480GB Samsung 850 Evo 250GB 
CoolingOSPowerCase
Cooler Master Hyper 212x x2 Windows 10 Pro EVGA SuperNOVA 750 G2 Phanteks Enthoo Pro 
OtherOther
Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
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post #3 of 8
Thread Starter 
Thanks. Do you know how long Thermaltake takes to reply to emails ?
post #4 of 8
No I do not, I've never had to contact them before, hopefully not too long; I've never heard any Thermaltake horror stories so hopefully their customer service is reasonable.
Desktop PC
(18 items)
 
File Server
(14 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Ci7-3960x Asus Rampage IV Gene Nvidia Geforce GTX1080 Ti Nvidia Geforce GTX1080 Ti 
RAMHard DriveHard DriveHard Drive
G.Skill F3-1866C10Q-32GAB Samsung 512GB 960 Pro Samsung 512GB 840 Pro Crucial 960GB M500 
CoolingOSMonitorKeyboard
Noctua NH-D15S Windows 10 Pro Asus PG279Q Maxkeyboard Nighthawk X9 
PowerCaseMouseAudio
EVGA P2 1000W Fractal Design Mini C Logitech G Pro Fiio Olympus E10k 
AudioOther
Sennheiser HD598 Cyberpower CP1500PFCLCD 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2690 x2 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC Toshiba 3TB 7200RPM x4 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM x2 Micron M500 480GB Mushkin Eco3 480GB Samsung 850 Evo 250GB 
CoolingOSPowerCase
Cooler Master Hyper 212x x2 Windows 10 Pro EVGA SuperNOVA 750 G2 Phanteks Enthoo Pro 
OtherOther
Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
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Desktop PC
(18 items)
 
File Server
(14 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Ci7-3960x Asus Rampage IV Gene Nvidia Geforce GTX1080 Ti Nvidia Geforce GTX1080 Ti 
RAMHard DriveHard DriveHard Drive
G.Skill F3-1866C10Q-32GAB Samsung 512GB 960 Pro Samsung 512GB 840 Pro Crucial 960GB M500 
CoolingOSMonitorKeyboard
Noctua NH-D15S Windows 10 Pro Asus PG279Q Maxkeyboard Nighthawk X9 
PowerCaseMouseAudio
EVGA P2 1000W Fractal Design Mini C Logitech G Pro Fiio Olympus E10k 
AudioOther
Sennheiser HD598 Cyberpower CP1500PFCLCD 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2690 x2 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC Toshiba 3TB 7200RPM x4 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM x2 Micron M500 480GB Mushkin Eco3 480GB Samsung 850 Evo 250GB 
CoolingOSPowerCase
Cooler Master Hyper 212x x2 Windows 10 Pro EVGA SuperNOVA 750 G2 Phanteks Enthoo Pro 
OtherOther
Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
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post #5 of 8
Thread Starter 
I emailed them on monday through their site And they still have not replied. Has anyone got a direct email address that i can use to email thermaltake
post #6 of 8
Thread Starter 
Does anyone have a direct email address for thermaltake.... it has been a week now and i still have not received a reply!!!!!!!!!
post #7 of 8
Thread Starter 
Im in the UK btw if that makes a difference...
post #8 of 8
Thread Starter 
UPDATE : Thermaltake never replied, What crappy customer service.... I ended up (Luckily!) buying bracket from a mate who had parts from a different cooler that worked, but sadly they were not official ones oh well at least it works, But i'm never buying from them again!!!!
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