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Misplace Mounting Brackets For Frio

post #1 of 8
Thread Starter 
Hi I have misplaced the AMD mounting pieces for the Thermaltake Frio. Does anyone know how I would go about getting another set?
post #2 of 8
If you're sure you've lost them, I would contact Thermaltake on the issue; you might be able to buy a replacement set for relatively cheap. If that fails, try posting up a buy ad on the marketplace. I'm sure there's somebody on this forum with an unused AMD bracket for a Frio.
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Desktop PC
(17 items)
 
File Server
(19 items)
 
 
CPUCPUMotherboardRAM
Intel Xeon E5-2690 Intel Xeon E5-2690 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC 
Hard DriveHard DriveHard DriveHard Drive
Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM Hitachi 500GB 7200RPM Micron M500 480GB Mushkin Eco3 480GB 
CoolingCoolingOSPower
Cooler Master Hyper 212x Cooler Master Hyper 212x unRAID Pro EVGA SuperNOVA 750 G2 
CaseOtherOther
Phanteks Enthoo Pro Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
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post #3 of 8
Thread Starter 
Thanks. Do you know how long Thermaltake takes to reply to emails ?
post #4 of 8
No I do not, I've never had to contact them before, hopefully not too long; I've never heard any Thermaltake horror stories so hopefully their customer service is reasonable.
Desktop PC
(17 items)
 
File Server
(19 items)
 
 
CPUCPUMotherboardRAM
Intel Xeon E5-2690 Intel Xeon E5-2690 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC 
Hard DriveHard DriveHard DriveHard Drive
Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM Hitachi 500GB 7200RPM Micron M500 480GB Mushkin Eco3 480GB 
CoolingCoolingOSPower
Cooler Master Hyper 212x Cooler Master Hyper 212x unRAID Pro EVGA SuperNOVA 750 G2 
CaseOtherOther
Phanteks Enthoo Pro Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
  hide details  
Reply
Desktop PC
(17 items)
 
File Server
(19 items)
 
 
CPUCPUMotherboardRAM
Intel Xeon E5-2690 Intel Xeon E5-2690 Intel S2600CP4 Samsung 64GB (8GBx8) 1600MHz ECC 
Hard DriveHard DriveHard DriveHard Drive
Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM Toshiba 3TB 7200RPM 
Hard DriveHard DriveHard DriveHard Drive
Hitachi 500GB 7200RPM Hitachi 500GB 7200RPM Micron M500 480GB Mushkin Eco3 480GB 
CoolingCoolingOSPower
Cooler Master Hyper 212x Cooler Master Hyper 212x unRAID Pro EVGA SuperNOVA 750 G2 
CaseOtherOther
Phanteks Enthoo Pro Supermicro AOC-SAS2LP-MV8 Cyberpower CP1350PFCLCD 
CPUMotherboardGraphicsRAM
Intel Ci7-2820QM Acer HMA51_HR Intel HD3000 Crucial 2x4GB 1333MHz 
Hard DriveOptical DriveOS
Crucial M500 480GB Matashita UJ8B0AW DVD-RAM Microsoft Windows 10 Home 
  hide details  
Reply
post #5 of 8
Thread Starter 
I emailed them on monday through their site And they still have not replied. Has anyone got a direct email address that i can use to email thermaltake
post #6 of 8
Thread Starter 
Does anyone have a direct email address for thermaltake.... it has been a week now and i still have not received a reply!!!!!!!!!
post #7 of 8
Thread Starter 
Im in the UK btw if that makes a difference...
post #8 of 8
Thread Starter 
UPDATE : Thermaltake never replied, What crappy customer service.... I ended up (Luckily!) buying bracket from a mate who had parts from a different cooler that worked, but sadly they were not official ones oh well at least it works, But i'm never buying from them again!!!!
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