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XFX Story - Page 2

post #11 of 17
Thread Starter 
yeah I look forward to it , so far aside from the online support its been pleasant
    
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post #12 of 17
Quote:
Originally Posted by Kittencake View Post

yeah I look forward to it , so far aside from the online support its been pleasant
Well keep us posted on how things go.
    
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post #13 of 17
Thread Starter 
[KEVIN_C 12/11/2012 9:17:51 PM] We are sorry to hear that this has happened. Please double check that your serial number is registered correctly. Verify that your Account information (http://xfxforce.com/en-us/Help/Support.aspx) has your current contact phone number and shipping address that someone will be able to sign for a package (no PO boxes allowed for FedEx shipments) when a product is returned to you, FedEx requires these things when shipping anything in case they have to contact you about delivery, and we can escalate this for RMA evaluation. When we issue an RMA it pulls the address that is in your account information at that time. Updating your account information after the RMA is issued will not update the address that the package is being returned to. Thank you. Kevin

so they're sending a box for it and as soon as it comes I ship it off ^_^ awsomeness
    
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post #14 of 17
Wow. I had to pay to send mine off.
    
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post #15 of 17
I had a XFX 6600GT I had to RMA back in the day.

RMA was a breeze but I had to pay my own shipping and had to use my own box. Nice to see that has changed.
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3x 640 WD blacks Raid 0 Mushkin Enhanced Reactor 512GB SSD Sandisk 1TB SSD Samsung 470 Series 128GB SSD 
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post #16 of 17
Thread Starter 
Quote:
Originally Posted by DzillaXx View Post

I had a XFX 6600GT I had to RMA back in the day.
RMA was a breeze but I had to pay my own shipping and had to use my own box. Nice to see that has changed.
'

I might of flirted with the rep a little bit whistle.gif
    
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post #17 of 17
Abuse your dark powers!

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