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The "Just In Case" XFX RMA Thread

post #1 of 9
Thread Starter 
im posting this before i send out my 5770 so that in an event that something happens during thier process i cannot be put to blame.

pictures of card as follows:








feel free to comment and roll your eyes along with me rolleyes.gif

this thing has a lifetime warranty, so i figured, its dead, why the hell not get a new one. tongue.gif
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post #2 of 9
Does xfx have bad rma process or something?

Sent from my SPH-D710 using Tapatalk 2
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post #3 of 9
I'm not sure I understand the point
post #4 of 9
They'll probably try to send you a refurbished HD 6000 series card as a replacement. XFX has decent customer support; I've done several RMA's through them.
    
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by BackwoodsNC View Post

Does xfx have bad rma process or something?
Sent from my SPH-D710 using Tapatalk 2

its not a bad process, ive just seen some peoples cards get mishandled by xfx in the past and returned for user damage (a couple of friends of mine and HD 4000 series cards way back one came back with a badly bent PCI bracket, the other with a broken shroud)

EDIT: it most likely is nothing to worry about nowadays, but id rather be safe than sorry.
Edited by PCSarge - 12/12/12 at 7:59am
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post #6 of 9
I should do that before I send my 6870 off take pics of it , my camera is being service atm I should have that back tomorrow
    
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post #7 of 9
Thread Starter 
Quote:
Originally Posted by Kittencake View Post

I should do that before I send my 6870 off take pics of it , my camera is being service atm I should have that back tomorrow

i basically posted it here and linked the pics to the CS rep at XFX at his request.
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post #8 of 9
hmm mine didn't request it I'll link them too its probably good to know they're being watched and it would probably give em some pride that it goes smoothly
    
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post #9 of 9

let us know how long it takes, please.

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