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Rma'd my Zotac 480 (lifetime warranty) what is reasonable card to accept?

post #1 of 30
Thread Starter 
I'm going to try to keep this as brief as possible because my grammar is pretty bad. Anyways I sent in my 480 and have called up and the rma guy on the phone was really nice about the card saying he will try to resolve the rma now and was looking up at what was available, they had no 580's. I said well then can I get a 680? I know that was asking alot but it was worth a try, anyways he put me on hold so he could ask and they said 660 was all they could offer. The 660 doesn't have a lifetime warranty according to zotac they only offer lifetime warrantys on these cards below.

limited Lifetime Enthusiast-Performance Graphics Cards (680, 670, 590, 580, 570, 560, 480, 470, 465, 460 AMP!, & H-version products: 210, 220, 240, 250, 460, 450) For this model # product, ZOTAC USA offers a limited lifetime warranty.


The guy who I was talking with told me to call back monday and see if he had anything else in stock that would be better basically. He was reading the specs of the 660 and was fairly impressed until he saw the memory bus/bandwidth.

I was thinking because I got the card from them with the lifetime warranty that i should be able to get one with a lifetime warranty as far as the rma goes am I wrong? I'm not trying to be an ass I just don't want to get ripped off here I spent alot on the power supply 850w and the build when I first built it. I know the 480's aren't worth that much cash but as far as performance I think they are still edging out the 570s at higher resolutions? Is a 580 a reasonable card to ask for or wait for, or am I being greedy. I would be happy with my old 480, I know its hot and all that but it would chew threw games for me and I loved it.


I play on 23inch monitors from the reviews the 570's seem to take the hit once you turn the resolution up, so the reason I was thinking about the 580 was because its basically a 480 with a better cooler from what I gather from the reviews.


I didn't tell the guy that card didn't even have the same warranty that the one I bought had I think this could be a way to get away from getting a 660 as I believe its an actual downgrade personally. So I'm asking you guys I know you guys know your stuff. The rma guy also pointed out that the 660 has pci 3.0. Honestly I know im probably opening up a can of worms here but I didn't think these cards were even coming close to maxing out pci 2.0 does 3.0 even matter? My motherboard is 2.0 so its not going to even support it anyways.

So what do you think would be a reasonable card to ask for or accept for a 480 rma?

I don't plan on overclocking the card just using it as it comes out the box as I did my 480, Ok i'm gonna shutup now thank you for reading my post and have a great holiday everyone.


The short version
I rma'd a 480 was offered a 660 don't feel that is fair due to warranty/being a less powerful card what nvidia cards would you guys recommend me asking if they have available as far as to replace my 480.
post #2 of 30

No, a 660 would be about on par if not better than a 480 while using A LOT less power. I think that is a fair deal.

 

Edit: Here is the comparison between the 660 and a 580 (I couldn't find a 480 for comparison) 

 

http://www.anandtech.com/bench/Product/660?vs=517


Edited by B-rock - 12/13/12 at 9:08pm
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post #3 of 30
The 660 is probably just as powerful, if not more than the 480. Just my findings.
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post #4 of 30
take it. it is a good trade.
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post #5 of 30
post #6 of 30
Off the top of my head I know the HD 7870 beats out a 580 and the 660 is kind of in between those two, even stealing a win from the 7870 in some games. I don't know how the 480 compares to a 580 though, but I'm assuming it'd lose out to it.

If I was you the first thing that I would try is asking for a 660 ti and rationalize the performance bump with the fact that you'd be giving up your lifetime warranty.
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post #7 of 30
Thread Starter 
Ya giving up a lifetime warranty after having a card poop out on you feels pretty scary at this point especially when the other card is considered cooler and more power efficent when I don't really care if its cooler and more power efficient or I wouldn't of gotten a 480 to begin with.

Shouldn't I just be able to point out that I got a lifetime warranty card and their warranty means I should receive a replacement with a lifetime warranty imo a "680, 670, 590, 580, 570, 560, 480" and that the only cards that are reasonable trade would honestly be a 570 or 580 or better? From what I see the 570 losses some to the 480 then wins some benchmarks. Atleast according to this benchmark.

http://www.guru3d.com/articles_pages/geforce_gtx_570_review,16.html metro
http://www.guru3d.com/articles_pages/geforce_gtx_570_review,15.html far cry 2

B-rock seems like the 660 is losing pretty badly when it comes to crysis warhead, with crysis 3 coming out soon and it possibly being what the first crysis was I was all happy about having invested in the 480, im gonna speculate the reason its losing in that bench vs the 580 is because if the memory bandwidth?

I can honestly say i'd be happy with a 570 or 580 seeing as they are both so close in performance 570 losses some benchs to 480 wins most. Not like your gonna be able to tell a few frames here and there.... Seems like the 580 is more of a "fair" trade though. Of course i'm biased... lol

I feel like im sounding like a dick i'm just gonna be quiet and see what you guys say anyways guys any suggestions on what to ask for if their is no 660 when I call monday? lol =/ I was just thinking about going at it with the whole warranty angle but what if that falls though somehow. The warranty page also states " ZOTAC USA may elect to replace the defective product with a product of equal or greater value." I would assume a warranty is a value most of us look at warranty's on products to decide if we are going to get a certain brand when were spending a bunch of money. I mean i'd give up some of the warranty for a better performing card but if its just running cooler and same performance not as much warranty, not so cool ... I don't really care if it runs cold honestly or power consumption..


Crazy fast responses from you guys appreciate the feedback. thumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gifthumb.gif
biggrin.gif
post #8 of 30

I guess if temp and power consumption don't matter to you (never heard that before), then I guess it would be close? The frames on Crysis are 10-12% lower on the 660 and about 18% lower on the minimum frames.

 

Compared to 37-44% less power draw while maxed and about 20% less idle power. To me the 4-12fps difference is worth a lot less to me than the power draw differences.

 

I also found this bit in their Lifetime TOS

 

"iii.Limited Lifetime Warranty holds a duration that is the lifetime of the product (as long as the product is still being manufactured)."

 

So to me the lifetime warranty doesn't mean a whole lot to me.

 

Edit: Also looks like the 660 comes with AC3 for free, see if they will throw that in there for the lifetime warranty inconvenience thumb.gif

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post #9 of 30
Thread Starter 
Quote:
Originally Posted by B-rock View Post

I guess if temp and power consumption don't matter to you (never heard that before), then I guess it would be close? The frames on Crysis are 10-12% lower on the 660 and about 18% lower on the minimum frames.

Compared to 37-44% less power draw while maxed and about 20% less idle power. To me the 4-12fps difference is worth a lot less to me than the power draw differences.

I also found this bit in their Lifetime TOS

"iii.Limited Lifetime Warranty holds a duration that is the lifetime of the product (
as long as the product is still being manufactured
)."


So to me the lifetime warranty doesn't mean a whole lot to me.


Edit: Also looks like the 660 comes with AC3 for free, see if they will throw that in there for the lifetime warranty inconvenience 
thumb.gif

The whole power consumption/heat part went out the door when I decided to get the 480. Honestly though if I cared about power consumption I would just have a 5770/6770/7770. I had two 5770s in crossfire and wanted more frames so I ended up with a 480 to avoid any crossfire problems and max fps. I want high fps!! I was trying not to directly reference you because I know on the boards when you do that it seems to be like calling you out and that's not what I intended to do. Thank you for actually looking at the site and pointing out what I didn't see. Maybe im being over optimistic but i'm thinking that I can say hey mine had a lifetime warranty I need something with a lifetime warranty comparable and maybe they will be stuck with giving me a 570 or 580.

Damn I guess it would of been better if my 480 burned out when it was still being made? I remember calling nvidia being really skeptical about how hot the card gets and them telling me it was fine and the card was designed that way.. Now im thinking the card burned out because it was designed that way pretty obvious right. mad.gif After seeing how this has all turned out 480 burning up and all and i've never overclocked it or anything just ran it at stock kept my case clean etc. I think heat is going to be a major factor in my next purchase for sure, although paying a few extra bucks on my electricity bill isn't going to change my world.

What makes the 660 a better card if it isn't able to perform at the same frames as the 480 even if it is lower power draw/ heat honestly when your just looking at fps/trying to max out a game I don't care if the sucker is screaming I got a headset. I think your looking at it as a better card because its easier to overclock if it runs cooler right? I don't plan on overclocking it at all is really my view from what ive seen unless you have water cooling all your getting is like 3-5 fps that's not worth voiding a warranty. Honestly I think i'm probably fussing over something I won't even be able to notice a few fps dropped but their warranty says "ZOTAC USA may elect to replace the defective product with a product of equal or greater value."
Anyways I really really appreciate your feedback and opinion and time.

Thank you Sir.
Cole
post #10 of 30
GTX 660 is about better than a 480 in about everything. GTX 600 series are more efficient at using their bandwidth than Fermi cards, or in other words they don't need the same bandwidth to compete or beat Fermi based cards .
Having a 384-bit 177.4 GB/s on the 480 and 192-bit/ 144.19 GB/s on the GTX 660 doesn't make the 660 worse .

Hawken 2560x1600



Far Cry 3 1.0.2

2560x1600 8x MSAA HDAO







Reference :-

http://gamegpu.ru/

Although the truth to be said if they can give you a GTX 580 then go for it, as it is a better card overall, but you can't go wrong with the GTX 660 .
Not to mention the GTX 660 have more VRAM than both.
Edited by HeadlessKnight - 12/13/12 at 11:10pm
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