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Razer Ouroboros Review (LOTS OF PICTURES!!!) - Page 5

post #41 of 78
Quote:
Originally Posted by crazyg0od33 View Post

Well, im now officially home.
Barkinos, take one weight out of the RAT7 and thats about what the ouroboros feels like weight wise. Of course, you dont get the drag of the cable when moving it so keep that in mind!

you just want me to spend that $130 biggrin.gif thanks man!
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post #42 of 78
Quote:
Originally Posted by crazyg0od33 View Post

Hey all. Unfortunately, I'm no longer having such a great experience. I love the look and feel of this mouse, but for $130 if its not working perfectly, it's just not good enough. The dpi switch lag is REALLY annoying, and I tried the mouse out in wired mode and it does t even work...the cursor freezes everywhere. Looks like its going back to best buy tomorrow frown.gif

Might have to wait a few months for Razer to work out the driver software / bugs ... etc since it is such a new mouse.

This sux though since this was on my potential buying list. I guess now I gotta keep waiting too lol.
post #43 of 78
Thread Starter 
yeah I could see this being a software issue, but considering there are older, less capable mice that dont lag on DPI switching, I dont know how razer could get this wrong...
post #44 of 78
How much battery life are you getting?

I'm looking for something that would replace my Logitech M950 but haven't came across a top notch one with decent battery life.
 
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post #45 of 78
Thread Starter 
I returned the mouse for other reasons but I was getting decent battery life. It never got under 50% on me but I was switching wired and wireless a lot and charging it whenever I left the room. I'd say it took maybe 2 -3 hours of straight gaming and use to get to 75%...
post #46 of 78
How is the tracking on this, as good as the G9 or Spawn ?
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post #47 of 78
Thread Starter 
The tracking was good while I had it. The only issue was when switching dpi, the cursor would stop tracking for a second and then start stuttering for about 2 seconds after. So that was where my issue came up...and why I returned it
post #48 of 78
I myself recently upgraded from a Logitech G9 to Razer's new Ouroboros and all I can say is...

Avoid Razer like the plague!

I've had Logitech peripherals for years. My G9 has seen heavy use and abuse for around 3 years and is still going strong.

I bought a Razer Ouroboros because I have always heard good things about Razer and I really liked the features offered by the mouse. It hasn't worked from day one. It's been over two weeks since I started battling with their "technical support" - and I hesitate to even call it that - which has resulted in me resolving to never buy a Razer product again. Mostly due to the horrendous quality and support.

Issues with the mouse itself:

- Mouse skips and fails to track properly. I've seen several other forums where people are having similar issues and some of Razer's people have admitted this is a known issue.
- Mouse doesn't turn itself off at times and drains the battery, even when my PC is off.
- Adjustable palm grip feels flimsy and moves about.
- The DPI indicator is done through an on-screen display. This display does not display in front of any full-screen applications, such as the video games the DPI on-the-fly adjustment is intended for. According to Razer, this is a "feature" to promote immersion.
- Razer advertises the mouse as having 11 buttons. Unless you have an extra thumb for a pinky it is very difficult to press the three side buttons on the right (or the left if you're a lefty) of the mouse. Even if you can press them, Razer's Synapse 2.0 software does not allow you to program them as different generic mouse buttons! They either mirror the other buttons or have to be assigned a macro or keyboard function.

Issues with Razer's support:

- E-mail support takes at least 48 hours to reply.
- Over the phone support is useless. Even speaking to their "manager" produced zero results.
- They're downright rude. The first person I spoke to told me to just "return the mouse if [I'm] not satisfied with it" without even trying to help.
- I was promised I'd hear back from them 3 times, once from a "manager." Every time they failed to contact me.
- They're not even able to offer an RMA. They want me to exchange through the retail store I got it from. Only problem with that is that the mouse itself has disappeared from the face of the Earth. No retail store, not even Razer themselves, have it in stock. Seems rather shady to me.

With that said, I will never even consider buying a Razer product ever again. Even if the DeathAdder is as great a product as everyone says I would dread the day when it fails - and if my experience with Razer is any indication of their quality control, it will - and I had to deal with their non-existent support.

I am looking to replace this with the SteelSeries Sensei myself. Seems they offer high-quality products. I still have a Merc Stealth from when they were Ideazon that works flawlessly.
post #49 of 78
Quote:
Originally Posted by kriz225 View Post

I myself recently upgraded from a Logitech G9 to Razer's new Ouroboros and all I can say is...

Avoid Razer like the plague!

I've had Logitech peripherals for years. My G9 has seen heavy use and abuse for around 3 years and is still going strong.

I bought a Razer Ouroboros because I have always heard good things about Razer and I really liked the features offered by the mouse. It hasn't worked from day one. It's been over two weeks since I started battling with their "technical support" - and I hesitate to even call it that - which has resulted in me resolving to never buy a Razer product again. Mostly due to the horrendous quality and support.

Issues with the mouse itself:

- Mouse skips and fails to track properly. I've seen several other forums where people are having similar issues and some of Razer's people have admitted this is a known issue.
- Mouse doesn't turn itself off at times and drains the battery, even when my PC is off.
- Adjustable palm grip feels flimsy and moves about.
- The DPI indicator is done through an on-screen display. This display does not display in front of any full-screen applications, such as the video games the DPI on-the-fly adjustment is intended for. According to Razer, this is a "feature" to promote immersion.
- Razer advertises the mouse as having 11 buttons. Unless you have an extra thumb for a pinky it is very difficult to press the three side buttons on the right (or the left if you're a lefty) of the mouse. Even if you can press them, Razer's Synapse 2.0 software does not allow you to program them as different generic mouse buttons! They either mirror the other buttons or have to be assigned a macro or keyboard function.

Issues with Razer's support:

- E-mail support takes at least 48 hours to reply.
- Over the phone support is useless. Even speaking to their "manager" produced zero results.
- They're downright rude. The first person I spoke to told me to just "return the mouse if [I'm] not satisfied with it" without even trying to help.
- I was promised I'd hear back from them 3 times, once from a "manager." Every time they failed to contact me.
- They're not even able to offer an RMA. They want me to exchange through the retail store I got it from. Only problem with that is that the mouse itself has disappeared from the face of the Earth. No retail store, not even Razer themselves, have it in stock. Seems rather shady to me.

With that said, I will never even consider buying a Razer product ever again. Even if the DeathAdder is as great a product as everyone says I would dread the day when it fails - and if my experience with Razer is any indication of their quality control, it will - and I had to deal with their non-existent support.

I am looking to replace this with the SteelSeries Sensei myself. Seems they offer high-quality products. I still have a Merc Stealth from when they were Ideazon that works flawlessly.

What is the upgrade from a logitech g9x to a Razer Oroboros or even a Steelserie Sensei, just go for optical mice if you want to upgrade then at least you have no acceleration wink.gif
post #50 of 78
Well I have an original G9, not the newer G9x. Plus one of the side buttons on my wide grip doesn't click right 60% of the time and it started to get quite annoying. Nothing wrong with the mouse itself but I tossed out the slimmer grip that came with the mouse on my last move and figured I'd try to upgrade.

The SteelSeries Sensei and the Ouroboros have much higher CPI than my old G9.

I hadn't really heard of this "acceleration bug" until I started to do research on the Sensei (learned my lesson after buying that Ouroboros without looking up reviews). According to everything I've seen the "bug" only happens on cloth pads and is very minimal on the Sensei. I myself have a hard mouse pad and have seen no issues from the mouse thus far. I'm actually quite pleased with it, if I haven't had a chance to do much gaming on it yet.
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