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[KT/GS] The War Z REMOVED From Steam. Valve Offering FULL Refunds. (UPDATE) - Page 33

post #321 of 346
Quote:
Originally Posted by Chickenman View Post

Steam would then go ahead and cancel your account denying you access to all of your games. Follow the correct Steam procedure or lose it all.
Obviously this doesn't apply if you purchased via a different method.

Should have let the cry babies figure that out on there own.... lulz
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post #322 of 346
Quote:
Originally Posted by Raven.7 View Post

Lol, refund petition....
Good luck with that. You're better off filing a claim with your Credit Card company.

What was that again? lol
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post #323 of 346
hhhholy crap that is huge!!!! I truly hope this is some sort of changing point where developrs/publishers are held ACCOUNTABLE for their blatant lies and misleading information. BF3 Anyone???
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post #324 of 346
Quote:
Originally Posted by PostalTwinkie View Post

Anyone that doesn't manage to get a refund post "Steam Launch", even if not purchased via Steam is a goober. It would take absolutely nothing to just call your bank's debit/credit card service and have them refund the charge, forcefully, due to false advertising.

Well don't try with wells fargo checking.. I tried 4 days ago and they said that I'd have to get a refund from the vendor rolleyes.gif
 
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post #325 of 346
Quote:
Originally Posted by Chickenman View Post

Steam would then go ahead and cancel your account denying you access to all of your games. Follow the correct Steam procedure or lose it all.
Obviously this doesn't apply if you purchased via a different method.

Well then you could just get a chargeback for all of your games because a vendor has denied you a service that you paid for without a legitimate reason tongue.gif
    
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post #326 of 346
Quote:
Originally Posted by Chickenman View Post

Steam would then go ahead and cancel your account denying you access to all of your games. Follow the correct Steam procedure or lose it all.
Obviously this doesn't apply if you purchased via a different method.

I highly doubt they would, as it would put them into a very grey area from a legal perspective. It is one thing to do this to get your money back because you simply don't like a product you purchased. It is another to go this route because you purchased a product advertised with an extensive list of features, and it turn out it didn't have them. Frankly the only reason I believe Steam went ahead and issued refunds and pulled the game is they knew people were going to start charging back under false advertisement laws, if they didn't.

Many people think that a EULA/TOS is this iron clad absolute ruling document, but it isn't. You can't sign away your legal protections (different from laws governing ownership) in this case laws that pertain to false advertisement. Steam new that if they didn't provide refunds they would have no legal recourse, and the customers we going to take action on it. Steam did the smart thing and avoided the situation that HUGELY favored the consumer, by issuing refunds.
Quote:
Originally Posted by Darkpriest667 View Post

Well don't try with wells fargo checking.. I tried 4 days ago and they said that I'd have to get a refund from the vendor rolleyes.gif

That is because Wells Fargo is about the worst bank on this planet. I trust them about as far as I can throw their HQ building.....
Quote:
Originally Posted by KhaoticKomputing View Post

Should have let the cry babies figure that out on there own.... lulz

Cry babies? What's with the name calling, do you actually feel it contributes anything?

If you wouldn't get upset about buying something and it arriving significantly different than advertised, I have this brown box over....I mean awesome computer right over here for sale.
Edited by PostalTwinkie - 12/22/12 at 10:01pm
    
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post #327 of 346
Quote:
Originally Posted by PostalTwinkie View Post

I highly doubt they would, as it would put them into a very grey area from a legal perspective. It is one thing to do this to get your money back because you simply don't like a product you purchased. It is another to go this route because you purchased a product advertised with an extensive list of features, and it turn out it didn't have them. Frankly the only reason I believe Steam went ahead and issued refunds and pulled the game is they knew people were going to start charging back under false advertisement laws, if they didn't.
.

I know for a fact steam disables accounts for chargebacks, seen it happen several times.
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post #328 of 346
Quote:
Originally Posted by Crazy9000 View Post

I know for a fact steam disables accounts for chargebacks, seen it happen several times.

It's also in their T.O.S.
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post #329 of 346
Quote:
Originally Posted by Crazy9000 View Post

I know for a fact steam disables accounts for chargebacks, seen it happen several times.

Quote:
Originally Posted by Captain1337 View Post

It's also in their T.O.S.

I am aware that they have and can do this, so long as the consumer wasn't legally protected in their actions.

Someone buying a game, and then charging it back just because they don't like it is one thing. A person buying a game and finding out, like in War Z, that it doesn't have a very significant number of the advertised features is completely different. The situation of War Z would have been protected, on the consumer end, the same way if you purchased the game and then they said "You can't play it, too bad".

You can not advertise something, and then not provide that advertised product, and expect to be protected by a ToS, EULA, or any other form of agreement. Unless those features were disclosed as pending or not-yet released.
Edited by PostalTwinkie - 12/22/12 at 10:51pm
    
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post #330 of 346
Glad I didn't give in a while ago.
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Overclock.net › Forums › Industry News › Video Game News › [KT/GS] The War Z REMOVED From Steam. Valve Offering FULL Refunds. (UPDATE)