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Logitech G930, why do they sound different when their software is open?

post #1 of 13
Thread Starter 
Please excuse this question if it's a silly one, but I can't figure this out for the life of me.

Advanced equalizer is off, Surround is off, and treble/bass are both at 0. Yet when I open the software while playing a song, the sound immediately changes (for the better!). This is troubling to me since I'm pretty minimalist and dont see any reason to run the software 24/7. Anybody familiar with these know why this might be happening, or how I can possibly find out?
Ivypascal
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Ivypascal
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post #2 of 13
Perhaps the software forces drivers to be used, or something.
post #3 of 13
Thread Starter 
Thanks for the quick feedback, any idea how I could check to see if that is the case? That'd be pretty dumb if it's whats happening, and Id like to find a way around that thumb.gif
Ivypascal
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Ivypascal
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post #4 of 13
post #5 of 13
Thread Starter 
Downloaded, but can't really see how Im supposed to use that in a related fashion.
Ivypascal
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Ivypascal
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post #6 of 13
Use it to remove the drivers for your headset?
post #7 of 13
Thread Starter 
Why would I want to remove the drivers? As I said, it sounds better when the software is open. So if that's actually whats happening.. I want to do the exact opposite of removing them.

However before we even jump that gun, I should probably do something to confirm that actually is what is happening. I thought you linked the software as a tool to diagnose the issue.
Ivypascal
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Ivypascal
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post #8 of 13
You asked me to see if that's what's happening. So by removing the drivers, and then opening the software, if the sound doesn't change, you know it is because of the drivers.........Simple as. I know you didn't want it to be removed, but you simply asked how you would determine what it is.
post #9 of 13
Thread Starter 
Thanks for continuing to reply.

I thought that was a bit silly since the same results could have been indicative of other scenarios, but I did it anyway. The software you linked doesn't have a way to uninstall logitech drivers. Uninstalling them manually from device manager didn't seem to work either, surprisingly. The only way I found to get rid of the drivers was to uninstall the software, Updating the software updated the drivers, and using an older version rolled them back. Uninstalling them completely puts me back on the windows drivers, which sounds similar to what you hear without the software open (though I obviously cant be 100% sure its the same). I think its safe to say your guess was correct.

What do I do about it?
Ivypascal
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Ivypascal
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Hard DriveOSMonitorKeyboard
Crucial M4SSD2 SATA III (128GB) Windows 10 Pro x64 Viewsonic XG2703-GS & Dell 24' 07WFPHC CM Storm Quick Fire Rapid, MX Red 
PowerCaseMouse
Corsair HX850 Coolermaster HAF 932 Logitech G502 
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post #10 of 13
Are you sure the surround isnt on? Its controlled by a switch on the headset, and will not work if the software isnt on. i never turned the software off though, cause i also use it for my keyboard, but it doesn't use up any resources......
there are some things you just gotta use software for.
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