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HDD 100% Causes Whole System to Hang in Windows 8 - Page 4

post #31 of 59
Quote:
Originally Posted by Kramy View Post

Yes. Your hard drive has 10 uncorrectable errors (bad sectors) and 57 end to end errors.

https://en.wikipedia.org/wiki/S.M.A.R.T.#Known_ATA_S.M.A.R.T._attributes

It's got internal problems and almost certainly is causing the crashes.

The drive will have to be RMA'd or replaced.

If you want to try to help it limp along in the meantime, you can run chkdsk /r /f C: on it from an admin command prompt. It'll ask to reboot, and then it'll check for bad sectors and attempt to remap or ignore them. Upon reaching windows again (assuming the exertion doesn't kill the drive tongue.gif ) you can run sfc /scannow from an admin command prompt to instruct windows to repair any corrupted system files. That will probably "fix" things until more bad sectors show up.

The drive still has to be replaced at some point, though.

Edit:

Found this fun graph from BackBlaze that charts drive failure rates:

blog-survival-drives-by-month.jpg

http://blog.backblaze.com/2014/01/21/what-hard-drive-should-i-buy/

Thank you for the reply. At least now I know that my hdd is failing. I'll have it RMA'd as soon as I back my files up with the external hdd I ordered. It's getting irritating when you have your system unstable, it's getting uncomfortable using this laptop coz I don't know when it's gonna crash again considering it's just 4-5 months old. I'm tired of running chkdsk and sfc every other night, I'll leave it like this for now 'til next week so that I can send the hdd back to Lenovo. It's only been two days since I posted on this thread and I already have 1,600 of those event 153 since then.

Quick question, do you think the bsod's I've had have to do with the hdd failing? It's DPC_WATCHDOG_VIOLATION bsod. Coz I can hear the hdd would stop spinning before it crashes to that bsod. Thanks again!

PS: Does your graph only for internal hdd's or hdd's in general? Coz the external hdd I ordered is a Seagate one.
post #32 of 59
Quote:
Originally Posted by mt0010 View Post

Quick question, do you think the bsod's I've had have to do with the hdd failing? It's DPC_WATCHDOG_VIOLATION bsod. Coz I can hear the hdd would stop spinning before it crashes to that bsod. Thanks again!
It's almost 100% certain. When a drive is failing, all sorts of files can get corrupted and cause bizarre error messages and blue screens.
Quote:
Originally Posted by mt0010 View Post

PS: Does your graph only for internal hdd's or hdd's in general? Coz the external hdd I ordered is a Seagate one.
I think that's for 3.5" desktop drives. (Large capacity ones used in their server farms.)

Ironically, I've had better luck with Seagate externals than Hitachi - but my Hitachi internals have all been flawless, as have my non-Green WD drives.
     
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post #33 of 59
Quote:
Originally Posted by mt0010 View Post

Quick question, do you think the bsod's I've had have to do with the hdd failing? It's DPC_WATCHDOG_VIOLATION bsod. Coz I can hear the hdd would stop spinning before it crashes to that bsod. Thanks again!

    Yes.  I have found that Windows 8's watchdog timer works much more reliably than in any previous version of Windows.  When the watchdog timer expires, it will reset (hard reboot) your PC.  The OS's job is to continually reset the watchdog timer so that it does expire.  If Windows (or a driver) freezes, the watchdog timer will expire after a few seconds reboot your PC.  In your case, the HDD is hanging the OS as it is retrying and retrying reading from bad sectors.  During that time, the watchdog timer expires, and you get the DPC_WATCHDOG_VIOLATION BSOD.
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post #34 of 59
Quote:
Originally Posted by Techie007 View Post

    Yes.  I have found that Windows 8's watchdog timer works much more reliably than in any previous version of Windows.  When the watchdog timer expires, it will reset (hard reboot) your PC.  The OS's job is to continually reset the watchdog timer so that it does expire.  If Windows (or a driver) freezes, the watchdog timer will expire after a few seconds reboot your PC.  In your case, the HDD is hanging the OS as it is retrying and retrying reading from bad sectors.  During that time, the watchdog timer expires, and you get the DPC_WATCHDOG_VIOLATION BSOD.

Now I get what's happening. Thanks for that info. Is there any other way besides the SMART info I can use to check/diagnose the hdd and that it's failing?
post #35 of 59
Just had another bsod tonight. Checked event viewer, I had 500+ event id 153's within an hour, probably caused by the crash. Checked SMART info using CrystalDiskInfo and this is what I got:



The crash happened after I signed in to my admin account. Forgot to close steam app before signing out my non-admin account and it took a lot longer before the screen goes to the "signing out" screen with dots circling.

For comparison, this was the SMART info I posted here a few days ago:

post #36 of 59
You have one end-to-end error. Time for replacement. Also looks to be some other funky stuff going on. You got a backup, right? RIGHT?
 
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post #37 of 59
mt0010 - your uncorrectable errors went from 12 (first CrystalDiskInfo screenshot) to 33. If you want those numbers in human readable format, use Defraggler instead. They're hexadecimal in CrystalDiskInfo.

Both numbers are even higher than the 10 initially observed in Defraggler - your drive is degrading very fast. It needs to be replaced ASAP.
     
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post #38 of 59
Quote:
Originally Posted by Kramy View Post

mt0010 - your uncorrectable errors went from 12 (first CrystalDiskInfo screenshot) to 33. If you want those numbers in human readable format, use Defraggler instead. They're hexadecimal in CrystalDiskInfo.

Both numbers are even higher than the 10 initially observed in Defraggler - your drive is degrading very fast. It needs to be replaced ASAP.

Thanks for the reply. My Samsung 840 EVO just arrived tonight, I'm gonna have this hdd RMA'd.

After backing up my files from this hdd, I plan to restore it to factory settings and migrate the whole drive to the ssd using the software included in the box. Should I do that or just do a clean install? I can't download the win8 on the Microsoft site coz I have an OEM version.

Is it also possible to restore it factory settings and then make a USB recovery drive and use that to install OS to the new ssd? Or is there a better way?

Thanks!

Edit: Or should I use OneKey Recovery to create a system image backup and use to transfer the os the new ssd that instead?
Edited by mt0010 - 3/12/14 at 8:42pm
post #39 of 59
Quote:
Originally Posted by mt0010 View Post

Thanks for the reply. My Samsung 840 EVO just arrived tonight, I'm gonna have this hdd RMA'd.

After backing up my files from this hdd, I plan to restore it to factory settings and migrate the whole drive to the ssd using the software included in the box. Should I do that or just do a clean install? I can't download the win8 on the Microsoft site coz I have an OEM version.
You can clone everything over using a tool like EaseUS Todo Backup Free. It's not really recommended for drives that are dying, but you can do it.

http://www.todo-backup.com/products/home/free-backup-software.htm

I usually do a clean install if the drive has been going downhill. Starting with Win8 Microsoft makes it a pain acquiring legitimate ISOs, so you're stuck with two options - copying someone's retail DVD or downloading off pirate sites.
Quote:
Originally Posted by mt0010 View Post

Is it also possible to restore it factory settings and then make a USB recovery drive and use that to install OS to the new ssd? Or is there a better way?

Thanks!
You can make a USB installer, but you still require an original DVD or ISO to make it from.

http://www.microsoftstore.com/store?Action=html&Locale=en_US&SiteID=msusa&pbPage=Help_Win7_usbdvd_dwnTool
     
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post #40 of 59
Quote:
Originally Posted by Kramy View Post

You can clone everything over using a tool like EaseUS Todo Backup Free. It's not really recommended or drives that are dying, but you can do it.

http://www.todo-backup.com/products/home/free-backup-software.htm

Is the Samsung migration software any good? Can I just use that instead? And will the OneKey recovery still work after using migration softwares?
Quote:
Originally Posted by Kramy View Post

I usually do a clean install if the drive has been going downhill. Starting with Win8 Microsoft makes it a pain acquiring legitimate ISOs, so you're stuck with two options - copying someone's retail DVD or downloading off pirate sites.
Quote:
Originally Posted by Kramy View Post

If I could only get that ISO file, I wouldn't think twice about doing a clean install but Microsoft's made it hard to do so specially for OEM systems.

You can make a USB installer, but you still require an original DVD or ISO to make it from.

http://www.microsoftstore.com/store?Action=html&Locale=en_US&SiteID=msusa&pbPage=Help_Win7_usbdvd_dwnTool

What does the Win8 USB recovery drive do? Is it only used for Refreshing and Resetting your system?

Thanks again!
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