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Brands and their quality, upholding warranties etc.

post #1 of 8
Thread Starter 
Hello everyone.

This is probably my first proper post, so I thought I might strike a subject that has been bugging me for a while.

The last time I owned a semi-recent AMD/ATI GPU, it stopped working within a year of light work. Unfortunately, it happened to be a Powercolor creation. It was a 5770 1GB, and it went well, 60 FPS in most games with graphics on high. Anyway, I took it in to get serviced (4 weeks before the end of the warranty) and man, did I get screwed around! Not only was I not contacted to tell me it was back from servicing ( it never left), but it wasn't fixed and to top that, I discovered damage on the left side of card that certainly wasn't there prior!

So anyway, I gave them whatfor and they eventually told me (accidentally let slip, more like) that Powercolor had blatantly refused to repair, or even replace, the card because it was too close to the end of warranty! I was positively fuming! After that, I contacted the ACA (Australian Consumer Affairs) and they told that, no matter how injust that matter was, they unable to do anything. Seeing as Powercolor were now in fact able to properly refuse anything because I was clear out of the warranty period, and their hair.

So I was left in the dirt by anyone I thought could of been helped by and did the one thing I could do to vent my frustration/anger.

I burnt the f**king thing with an Oxygen/Acetylene torch. Damn, that felt good. >smile.gif

I then bit the bullet and bought an EVGA GTX 550 Ti 1GB which, incidentally, has not failed me once.

So, yeah, that's my story. I now refuse point-blank to use Powercolor. I wouldn't take one if it was offered to me for free.

I am now thinking of going to a HIS Radeon 7870 2GB. Anyone able to shine some light on that choice?

Also, share (if any) your stories of dodgy computing businesses and graphics cards!

Looking forward to some replies, NFS.
post #2 of 8
go for a gigabyte HD 7870 OC . 3 year warranty. excellent windforce3x cooler. top tier motherboard / GPU vendor with decent reputation.

http://www.pccasegear.com/index.php?main_page=product_info&cPath=193_1372&products_id=19740
http://www.centrecom.com.au/catalog/r787oc-gigabyte-radeon-7870-p-57260.html?sort=2a
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post #3 of 8
I really wish EVGA made AMD Cards! frown.gif
post #4 of 8
Seagate

Back around 2009 had 1 drive brick after a month (this was around the time they had the massive bricking issue) that got sent back for RMA, while waiting on that Seagate released an updated firmware for drives at risk of bricking so I thought great I can update my other drive so it won't brick (that now being my only drive)...... well that firmware update bricked that drive..... so RMA on that too.

Fast forward a while as I was serving at the time and the Army had me away from home, on return I found my 2 replacement drives waiting for me. 1 was the same drive (I had marked them) and was ..... yeah you guessed it... still bloody bricked. The other was a different drive of a LOWER capacity but did work.

After a small thesis worth of correspondance with them they finally decided to tell me the still bricked drive was the one I did the firmware update on (as advised by them at the time for people with these drives) so in doing this I had bricked the drive myself and it was not covered (they even suggested that they had gone above and beyond by returning the drive to me), well that was all well and good except I had marked the firmware updated drive with a small "2" and they had returned to me the drive with a "W"(How I had marked the initial drive rma'd). As for the other drive with a lower capacity they insisted it was a similar product.

Anyway I gave up, I used the lower capacity drive and kept the brick on my parts shelf as a reminder to avoid Seagate. Then the Thailand floods occured and I noticed people paying top whack on Ebay for bricked drives so on Ebay it went, clearly marked as knackered it still sold for £45 (only £15 less than it had cost me new)!

Unfortunately my Seagate boycott didn't last long as following those floods WD became more expensive than comparable seagates for a while so I currently have a few Seagate drives in use and have used them in builds for others (though now prices are better leveled out Seagate can go die in a fire).

Anyway Seagate.... bunch of shysters hope the next Tsunami/Flood somehow locally washes over their corporate HQ and their CEO's home.
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Intel
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i5 3570k Gbyte Z77X-UD3H MSI GTX670 16GB (4X4) Corsair Vengance 1600MHz Low Profile 
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1Tb Seagate Barracuda 7200RPM 1Tb Seagate Barracuda 7200RPM 120GB OCZ Agility 3 SSD Cheapo DVDRW 
CoolingOSKeyboardPower
CM Hyper 212 EVO Push/Pull Win7 Pro Sidewinder X4 OCZ ZS 650W 
CaseMouse
CM HAF X RAT 5 
CPUMotherboardGraphicsGraphics
Phenom II 1600T GA990XA-UD3 Palit 550ti Palit 550ti (sli) 
RAMHard DriveHard DriveHard Drive
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post #5 of 8
+1 for GIGABYTE. Not sure about the GPU dept. but the if the mobo and notebook division are any indication, they got great staff behind them, too.
post #6 of 8
Thread Starter 
If only. But than again, there's XFX for AMD. XFX is alright I think.
post #7 of 8
Thread Starter 
Quote:
Originally Posted by raghu78 View Post

go for a gigabyte HD 7870 OC . 3 year warranty. excellent windforce3x cooler. top tier motherboard / GPU vendor with decent reputation.

http://www.pccasegear.com/index.php?main_page=product_info&cPath=193_1372&products_id=19740
http://www.centrecom.com.au/catalog/r787oc-gigabyte-radeon-7870-p-57260.html?sort=2a

Looks like a quality card, awesome cooling and not a bad price.
i tend to agree with Gigabyte as everyone here has said, they make a decent mobo/laptop/anything.
post #8 of 8
Thread Starter 
Quote:
Originally Posted by raghu78 View Post

go for a gigabyte HD 7870 OC . 3 year warranty. excellent windforce3x cooler. top tier motherboard / GPU vendor with decent reputation.

http://www.pccasegear.com/index.php?main_page=product_info&cPath=193_1372&products_id=19740
http://www.centrecom.com.au/catalog/r787oc-gigabyte-radeon-7870-p-57260.html?sort=2a

Looks like a quality card, awesome cooling and not a bad price.
i tend to agree with Gigabyte as everyone here has said, they make a decent mobo/laptop/anything.
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