Originally Posted by Matt-Matt
I contacted XSPC and they told me to contact the reseller..
Contact the reseller and I'm told that XSPC isn't replying to him, that was two months ago the bayres has been sitting in the back of my car ready to go to the post office for 2 months now.
Considering just siliconing it and then buying a new one later one really... Or buying a new one now and selling the replacement down the line.
Any suggestions really? :s
where did you buy it from? My faulty unit came from Pccasegear and they processed it straight away and offered the acrylic model which was significantly cheaper than the purchase price of the one i bought, so I just asked for a store credit and got it no question asked.
This is a recognized manufacturing defect and they should not have any issues getting it replaced by XSPC, my suggestion is keep on the reseller but dont silicon it as they will then say it has been modified and wont replace anything. Go to the ministry for fair trade or whatever it is called if you have any issues.