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RIVE - Power cycle on/off repeatedly after BIOS update

post #1 of 6
Thread Starter 
Hi All,

I was wondering if someone would be kind enough to assist me please. I've just built my first watercooled PC - it's taken absolutely forever - and I'm extremely worried something has gone terribly wrong after a BIOS update. Here are the specs:

CASE - HAF X
CPU - 3930k
MOBO - Rampage IV Extreme
RAM - 32GB RipjawZ 2133Mhz (8 x 4GB sticks - made sure to connect extra 6-pin power cable to the EZ plug)
GRAPHICS - 2 x MSI 7970 Lightnings in Crossfire (one in PCI-E x 16 lane one and 2nd in the lane 3 which is a black PCI-E slot ). There is one crossfire bridge being used and it's the one closest to the actual waterblock. Again made sure to connect extra power cable to EZ plug.
HARD DISKS - 1 x Samsung 840 Pro (boot), 1 x OCZ Vertex 3 Max IOPS (Games), 2 x Seagate Barracude 1TB 7200rpm 64MB cache (projects, VM's, storage)
SOUND - Creative Sound Blaster Titanium HD (In 2nd black PCI-E slot which is lane 4)
BAYS - Sony Blu Ray player/burner, Koolance dual pump relay (overvolt pumps to 24v), Lamptron FC9 fan controller.
COOLING - 2 x Koolance PMP-450S Pumps in series with EK Dual Pump Top, XSPC Raystorm, EKFC7970 full cover water blocks, 1 x Black Ice GTX Extreme 360 Rad mounted to roof with 3 x Apollish Vegas 2000rpm fans, 1 x Externally mounted Black ICE SR-1 480 Rad with 4 x Shark Aerocool 1500rpm fans, EK x2 Advanced 250ml RES, Primochill LRT 1/2"ID and 3/4" OD tubing, Koolance VL4N QDC's (6 pairs between parts/blocks), Bitspower fittings (rotary, standard etc), Feser bi-distilled water, kill coil.
PSU - Corsair AX1200 1200w
PERIPHERALS - 3 x Iiyama Prolite 24" 1920 x 1080 monitors, Logitech G19 Keyboard, G9 Mouse, Creative Gigaworks S750 speakers.

Ok, so, the problem I initially had was that when I powered the machine on, everything came on ok (fans, pump, mobo etc) however there was no display i.e. nothing on the screen. My first thought was that I hadn't set the monitor to DVI. Did that but it didn't resolve the issue. Tried different DVI ports but that didn't resolve the issue. So, having read up on here that people had similar problems I attempted to update the BIOS using USB Flashback. At first, I downloaded the latest BIOS (3404) and made sure it was in the correct format (R4E.CAP) and that the USB was FAT32 formatted. Did that, but when I attempted to use flashback, the 'ROG Connect' button flashed a few times then turned off (the USB stick was in the white USB port at the time). Further reading up I realised I had to rename the file to R4E.ROM, and so I tried again (after powering off the machine from the wall, powering on and then clearing the CMOS). This time it worked as the ROG connect button flashed for a few mins and got progressively faster. Now, upon attempting to power the PC on, instead of staying on and having no display, the machine now powered on for 2 seconds, then powered off, then powered on for 2 seconds and does this in an infinite cycle with a clicking noice between each attempt. So, more online reading - people suggested unplugging (power/sata) the DVD drive (didn't work), unplugging the Hard Disks (didn't work), using the PCI disabling switches 1-4 to disable the sound card, then graphics card 1 only, then graphics card 2 only (didn't work). Next I tried removing all sticks of RAM bar one in the DIMM slot (6 I think from the left) that the manual says to use with one stick only (didn't work). Tried the same with the remaining 7 sticks of RAM (didn't work). So, thinking the BIOS update must have gone awry, I did it again, with version 3404 (didn't work). Then I tried downgrading to version 3301 and performing the update again (didn't work). I haven't tried any other versions as yet. After trying all of the above I'm stuck and at my wits end. I've no idea what to do next and I'm terrified I've broken something and wasted thousands of pounds worth of kit.

Would anyone have any suggestions please? I'm willing to entertain anything at this point. I should point out I did a 26 hour leak test prior to turning anything on and resolved 2 slow leaks within the first 10 minutes, but everything was alright for the remaining 24 hours.

I really want to use my new PC frown.gif

Please help.
post #2 of 6
Based on the BIOS version you received, you may need to run the rom-to-cap converter using BIOS flashback. Get it at the ASUS download site. You should be able to post from the 2nd BIOS chip.
Always boot with a single memory stick the first time, then check to see if the correct voltage and timings are set before installing the rest.

EDIT: You may need to rollback your BIOS to the version just before the rom-to-cap converter, then run the converter, finally update to latest.
Edited by OS-Wiz - 1/14/13 at 6:05am
The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
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The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
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post #3 of 6
Thread Starter 
Thanks very much for your response. I shall have a go tonight after work and I'll post to update results. If it works I'll post pics of the new machine too thumb.gif
post #4 of 6
You're welcome; and you're going to luv the RIVE once you get things sorted out.
The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
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The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
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post #5 of 6
Thread Starter 
Hi All,

I managed to resolve the power cycle issue by enabling the 2nd BIOS using the red button in the bottom right hand corner of the mobo and powering on. I'm able to get into the BIOS and can confirm it's version 0604. I'm guessing BIOS 1 chip is bust given that the BIOS update failed multiple times.

However, that being said, another issue has arisen as a result. The system will not boot with both graphics cards enabled. The VGA LED and BOOT DEVICE LED are solid red. If I disable lane 2 using the PCI-E lane enable/disable switches, the system boots; although I don't know why switch 2 works, because the 2nd card is plugged into the 3rd PCI-E x 8 lane (black coloured) and the 2nd PCI-E lane is empty! (because they're dual slot cards).

I tried every other permutation of switch enabling/disabling but found out ultimately that it only likes one graphics card.

I haven't tried putting card 2 into card 1's slot because they're connected via a plexi water bridge and really don't want to mess with anything given that there are currently no leaks or fittings issues. Would anyone have any suggestions how to proceed? I've tried the obvious of running each card by itself and disconnected power to the other, but the system will only boot with one card - the primary card in PCI-E x 16 lane 1 enabled and the other either powered off or disabled via the switches.

I can confirm that both cards power on successfully, have identical LED's, and both have water flowing through them and are of the same temperature. I tried disconnected the crossfire bridge but that made no odds. I've read through the manual from front to back but it's not been very helpful given that most of the advice is for 'once in Windows'; well I can't get that far because it won't boot with both cards switched on and enabled.

A few questions:

1) Is there a setting, jumper, cable etc I've missed which is causing this graphics issue? (Note both EZ plugs and 4 x 8-pin power to cards are connected)
2) Is it possible to recover the first BIOS to a working state or am I going to have to purchase a new chip?
3) Am I going to have to update the BIOS on the 2nd (now working) chip because I am reluctant given it's my only working option.
4) If I do have to update the BIOS, please could someone tell me step by step how to do it so I don't mess it up this time? NOTE: I have ALL documentation pertaining to USB FLASHBACK from ASUS direct and have following the guide to the letter; but that resulted in a dead BIOS chip, so I'd prefer someone to tell me who has actually gotten it to work successfully.

(for those curious my method for the first was to revert back to BIOS 1404 (flashed successfully), download the BIOS converter utility, raname that file to R4E.ROM and install (flashed successfully), then update to latest firmware (3404) as a CAP (which failed because the BIOS button only flashed for a few secs)

Thanks very much for your assistance peeps - you're a cracking bunch of knowledgable guru's biggrin.gif

Regards

Mal.
post #6 of 6
Did you try this on BIOS 1:
"EDIT: You may need to rollback your BIOS to the version just before the rom-to-cap converter, then run the converter, finally update to latest."

Check mobo manual to see you've inserted the vidcards in the correct slots.
Bridge connector to the two vidcards installed?
Double check all power connectors to the vidcards.

DO NOT upgrade BIOS 2 until you have fixed BIOS 1!!!!!!!!!!!!

Once you've solved the vidcard and BIOS 1 issues we can proceed further.
The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
  hide details  
Reply
The Money Trap
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7-5820K ASUS X99-Deluxe 2 x EVGA GTX980 SLI 4 x 4GB Corsair Vengence DDR4 2400 
Hard DriveHard DriveHard DriveOptical Drive
Games = Crucial 256GB M4 SSD OS = Samsung 256GB 830 SSD Backup Western Digital HDDs  Samsung 223 
CoolingOSMonitorPower
Phanteks PH-TC-14PE  Win 7 x64 Ultimate  Dell U2412M 1920x1200 Antec TPQ 1200W 
CaseOther
Cooler Master HAF 932 UPS: APC BackUPS XS1500 
  hide details  
Reply
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