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Did XFX Ripoff My RMA?  

post #1 of 80
Thread Starter 
About a month ago I sent in my old 9800GT for RMA and today I got the replacement in the mail; it was an HD 6750. wth.gif

After pulling up the HW Compare, it's actually slower than my old card in some comparisons.

I can't even run this card in XFire if I wanted to, and it looks to have a 128-bit memory interface vs. the 256-bit on my 9800GT. I don't really game on my PC, but I like getting my money's worth when I buy something. And this smells like a downgrade to me. I understand it's been a few years, but I paid for a lifetime warranty, and expect to have it honored rightfully.

So, what do you guys think? Is this a fair RMA, or did XFX rip me off? Thanks.

Edit - To clarify, the 6750 they sent me is GDDR3 and non-xfire ready.

Edited by Shift. - 1/14/13 at 1:49pm
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post #2 of 80
Lifetime warranty is only valid if they have the cards. Since they no longer sell nvidia cards, AMD with be replaced with. Yes, they did honor the warranty.
The 6750 is faster than a 9800GT, so no rip off was even there.

If you feel there is an issue with this, let XFX know. You can crossfire a 6750
    
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post #3 of 80
It's not fair, but it's legal and in their fine print.

The issue is that a 9800GT was a bad assed card in it's day, the replacement they gave him is not by modern standards. The implication was that he would get the modern near top of the line card as a replacement, like a 7950 etc.

I hope the XFX lifetime warranty fan boys and potential customers see your thread.
They way they are talking, you would have got a 7950 or 670 equivalent replacement.

I knew it was too good to be true, they said no, you will get the modern top of the line card as a replacement for your old top of the line card.

I would not give up though.
Edited by All3n - 1/14/13 at 11:39am
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post #4 of 80
Quote:
Originally Posted by All3n View Post

It's not fair, but it's legal and in their fine print.

I hope the XFX lifetime warranty fan boys and potential customers see your thread.
They way they are talking, you would have got a 7950 or 670 equivalent replacement.

I knew it was too good to be true, they said no, you will get the modern top of the line card as a replacement for your old top of the line card.

I would not give up though.

If you do not understand how video card works and scale over the years, dont comment non-sense.
A 7950 is not equivalent to a 9800GT. replacement is not bases on what you paid. It is based of performance of the card.
You got your moneys worth all these years of use.
    
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post #5 of 80
Quote:
Originally Posted by All3n View Post

It's not fair, but it's legal and in their fine print.

The issue is that a 9800GT was a bad assed card in it's day, the replacement they gave him is not by modern standards. The implication was that he would get the modern near top of the line card as a replacement, like a 7950 etc.

I hope the XFX lifetime warranty fan boys and potential customers see your thread.
They way they are talking, you would have got a 7950 or 670 equivalent replacement.

I knew it was too good to be true, they said no, you will get the modern top of the line card as a replacement for your old top of the line card.

I would not give up though.

 

 

 

They did honor their warranty by providing a FASTER card than what OP had. What's the problem with this?

You are being delusional if you expect any company to send you anything high end when your 5 years old card die.

post #6 of 80
Thread Starter 
Quote:
Originally Posted by Sp33d Junki3 View Post

Lifetime warranty is only valid if they have the cards. Since they no longer sell nvidia cards, AMD with be replaced with. Yes, they did honor the warranty.
The 6750 is faster than a 9800GT, so no rip off was even there.

If you feel there is an issue with this, let XFX know. You can crossfire a 6750

Not the one they gave me.

http://xfxforce.com/en-us/Products/Graphics-Cards/AMD/AMD-Radeon-HD-6000-Series/AMD-Radeon-HD-6750/HD-675X-ZAF4.aspx

And isn't the 128-bit bus a downgrade compared to the 256-bit bus I had on my 9800GT?
Quote:
Originally Posted by All3n View Post

It's not fair, but it's legal and in their fine print.

The issue is that a 9800GT was a bad assed card in it's day, the replacement they gave him is not by modern standards. The implication was that he would get the modern near top of the line card as a replacement, like a 7950 etc.

I hope the XFX lifetime warranty fan boys and potential customers see your thread.
They way they are talking, you would have got a 7950 or 670 equivalent replacement.

I knew it was too good to be true, they said no, you will get the modern top of the line card as a replacement for your old top of the line card.

I would not give up though.

I read their RMA terms and they stated I would receive a card "comparable in performance," so I wasn't expecting a top-of-the line card from today's current lineup.

But I surely wasn't expecting something even slightly worse off than what I had before. The inability to Xfire and half of my previous memory bus sounds like somewhat of a downgrade to me.
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post #7 of 80
I've seen the brand new xfx HD 6750s for about $80 here, so I feel your pain. But it truly is a better card. It's faster, consumes much less power, dx11, eyefinity, and generaly overclocks like a champ. GDDR5 over 128 is comparable to GDDR3 over 256, but since it will clock much higher the GDDR5 will be faster anyway. I'm sure you can find a used 9800GT for less than $40 if you really miss yours. You could sell the HD 6750 and buy two used 9800GT cards rolleyes.gif
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post #8 of 80
If you don't game then it is an upgrade for you in every way imaginable. Even if you did its very comparable in performance for most games
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post #9 of 80
Thread Starter 
Quote:
Originally Posted by damric View Post

I've seen the brand new xfx HD 6750s for about $80 here, so I feel your pain. But it truly is a better card. It's faster, consumes much less power, dx11, eyefinity, and generaly overclocks like a champ. GDDR5 over 128 is comparable to GDDR3 over 256, but since it will clock much higher the GDDR5 will be faster anyway. I'm sure you can find a used 9800GT for less than $40 if you really miss yours. You could sell the HD 6750 and buy two used 9800GT cards rolleyes.gif

Which 6750 are you talking about?

XFX has two different flavors; one is GDDR5 with xfire and the other is GDDR3 minus xfire. I got the latter.
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post #10 of 80
Quote:
Originally Posted by Shift. View Post

And isn't the 128-bit bus a downgrade compared to the 256-bit bus I had on my 9800GT?
But I surely wasn't expecting something even slightly worse off than what I had before. The inability to Xfire and half of my previous memory bus sounds like somewhat of a downgrade to me.

You can crossfire a 6750. The bandwidth from an old to new is not comparable.
9800GT 900Mhz Memory Bandwidth (GB/sec) 57.6 GB/s
7650 1600Mhz Memory Bandwidth (GB/sec) 73.6 GB/s

Old architecture vs new is a difference, how the performance has changed over the years helped.
128Bit is faster or equal than 256Bit from that time.

If you feel you need crossfire, yes you do not game. Contact them and ask.
    
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