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Did XFX Ripoff My RMA? - Page 3  

post #21 of 80
Shift: Then I would call them. Kindly explain to them that you would like to exchange the 6750 for the "Proper" 6750 with GDDR5 memory on it. Because the applications you use benefit from it faster. That is why you purchased a top of the line card when you did, getting your 9800GT. See if they will at least do that for you.
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post #22 of 80
Thread Starter 
Quote:
Originally Posted by PCSarge View Post

unless your sitting there encoding movies, you should be just fine. your facebook games will not suffer lol

Yes actually, video editing is something I will be doing. No Facebook games.

I already sent XFX a very polite message; I'm not happy that I received something worse than what I had originally purchased. If they offered me a lifetime warranty, that does not entail a worse card down the road. I expect something comparable.

And from what I can see, the GDDR3 6750 is a downgrade.
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post #23 of 80
Thread Starter 
Quote:
Originally Posted by Sp33d Junki3 View Post

Didnt see which card you had when I replied.
Was your 9800GT 512MB version? Then it is an upgrade to get a 1GB card with higher memory bandwidth.

Yes it was.

So, 1GB GDDR3 128-bit bus is better than 512MB GDDR3 256-bit bus?
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post #24 of 80
Quote:
Originally Posted by Shift. View Post

Yes it was.

So, 1GB GDDR3 128-bit bus is better than 512MB GDDR3 256-bit bus?
Nope.
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post #25 of 80
Quote:
Originally Posted by Shift. View Post

Yes actually, video editing is something I will be doing. No Facebook games.

I already sent XFX a very polite message; I'm not happy that I received something worse than what I had originally purchased. If they offered me a lifetime warranty, that does not entail a worse card down the road. I expect something comparable.

And from what I can see, the GDDR3 6750 is a downgrade.

I think the better approach would be to mention that the card you sent in could be used in a multi-gpu configuration, vs. this one which cannot be used in a multi-gpu configuration. I'm not saying that you intend to use it in that regards, but it never hurts to mention that it can't do something that your previous card could.

I would also ask at least for a 6770, that would be a much better replacement thumb.gif [i'm sure with a bit of pressing, ask for someone that can authorize it]
Edited by appleg33k85 - 1/14/13 at 12:22pm
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post #26 of 80
Thread Starter 
Quote:
Originally Posted by Xylene View Post

Nope.

Thanks. I thought so.
Quote:
Originally Posted by appleg33k85 View Post

I think the better approach would be to mention that the card you sent in could be used in a multi-gpu configuration, vs. this one which cannot be used in a multi-gpu configuration. I'm not saying that you intend to use it in that regards, but it never hurts to mention that it can't do something that your previous card could.

I would also ask at least for a 6770, that would be a much better replacement thumb.gif

I did.

Although I didn't check the SLI or Xfire boxes on my RMA sheet because I knew they were switching me over to AMD from nVidia, and I though I'd get one or the other regardless. Not screwed out of either.

I would also hope they cover my shipping this time around, as I'm not too happy about paying another $20 to re-ship this card because of something they are responsible for.
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post #27 of 80
I'd definitely rather have a 98GT than the card you got. The card you got may be "better" in some ways but those 88/98GTs are monsters.

I just RMA'd an old 88GT to EVGA, and got a new 88GT back. However, I am definitely aware that what they send you depends on stock. Did they screw you? Maybe a lil. But if they dont' have any more 98GTs, what else can they do?

I'm sure if you email them and complain enough they'll "find" another 98GT and send that to you. However thats probably the best possible resolution here. I doubt you're getting anything newer or nicer, ESPECIALLY if you make a stink about it. I also doubt very much they will pay for the shipping. I'd say just bite the bullet on this amigo unless you REALLY want another 98GT. Then again though, after you pay for shipping (AGAIN) it probably wont be worth it, considering what you could get an 88/98GT for now.

Just my 2 cents.

Profanity removed
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post #28 of 80
Thread Starter 
Quote:
Originally Posted by kmac20 View Post

I'd definitely rather have a 98GT than the card you got. The card you got may be "better" in some ways but those 88/98GTs are monsters.

I just RMA'd an old 88GT to EVGA, and got a new 88GT back. However, I am definitely aware that what they send you depends on stock. Did they screw you? Maybe a lil. But if they dont' have any more 98GTs, what else can they do?

I'm sure if you email them and complain enough they'll "find" another 98GT and send that to you. However thats probably the best possible resolution here. I doubt you're getting anything newer or nicer, ESPECIALLY if you make a stink about it. I also doubt very much they will pay for the shipping. I'd say just bite the bullet on this amigo unless you REALLY want another 98GT. Then again though, after you pay for shipping (AGAIN) it probably wont be worth it, considering what you could get an 88/98GT for now.

Just my 2 cents.

Thanks man.

I doubt they'll have any 98GTs as they stopped producing nVidia cards a while back.

I'm just annoyed that I got a worse card than the one I had before. That to me is unacceptable. I've been trying to call them but their customer support system seems to be out of service, so I'm waiting for one of their techs to respond to my ticket.

Lets see how this goes.
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post #29 of 80
It might be just as fast as your old card. Considering the DDR5 version is a good deal faster than the old 9800GT (including memory bandwidth) I would think you got a decent replacement. The HD 6750 will be faster at a lot of different things like folding. It has so much more processing power and let's not forget newer technology like DX11 and OpenGL 3.2. Memory bandwidth might limit performance in some games, but I Am willing to bet that as a whole, the HD 6750 is faster.

You got a better card, but it still wouldn't hurt to see if you can get a DDR5 version from them. Then for sure you will end up ahead thumb.gif

In short: you didn't get a worse card.
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post #30 of 80
Quote:
Originally Posted by appleg33k85 View Post

Check this out:
http://www.guru3d.com/articles_pages/radeon_hd_5750_review_%28crossfire%29,16.html

- yes its for a 5750, but a 5750 is the same as a 6750 rolleyes.gif

Its quite a bit faster in most circumstances

That card in your post is GDDR5 version.
GDDR5 is significantly faster than GDDR3.
I tried HD6570 GDDR3 & HD6570 GDDR5.. The latter is about 35-40% faster.
So no. that HD6750 is no faster than a 9800 GT, it is about the same, if not slower in some applications.
Quote:
Originally Posted by DaXxJaPxX View Post

personally, I think the fact that companies even offer a lifetime warratny is amazing. The fact that they honored it, and with a better card is beyond amazing.

Again. A bandwidth starved HD 6570 with GDDR3 is not faster than a 9800 GT.
I understand were the OP is coming from, since they offered a life time warranty (10 years) on the card from the start. They are obliged to give him a better card even if it is at least a few percentages faster, or must perform identically 100%.
It is not a charity, There is an agreement between the seller and buyer , if the card dies they are obliged to replace it with a better card or repair it within this 10 years time-frame.
Edited by HeadlessKnight - 1/14/13 at 1:33pm
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Intel Core i7-4720HQ @ 2.60 GHz Asus G751JY Asus GTX 980M 4GB SK hynix HMT41GS6BFR8A-PB 16GB (2x8) DDR3L-1600 
Hard DriveHard DriveOptical DriveOS
SanDisk SD7SB3Q128G1002  HGST Travelstar 7K1000 1TB HL-DT-ST DVDRAM GUC0N Windows 10 Home 64-bit 
MonitorAudio
LG Philips LP173WF4-SPD1 + G-SYNC @ 75 Hz Realtek ALC668 
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Overclock.net › Forums › Graphics Cards › NVIDIA › Did XFX Ripoff My RMA?