Originally Posted by larymoencurly
How is that a better analogy? RAM doesn't need regular maintenance like a car, it doesn't become more damaged if the defect isn't remedied, and bad RAM is replaced rather than repaired. Also if a customer mentioned a leak to the car maker or dealer, he or she wouldn't be told it could be ignored for 6 months.
Thing is, he wasn't told to wait. He did the choice on its own.
But you didn't get it, if you get something that is broken and decide to not repair it you will only make it worst cause the manufacturer will know that it was defective when sold(Customer complaint) but the customer decided to continue to use it.
Even if he didn't use that single stick of RAM G-Skill has no way of knowing what he did during that time or what he did to keep it running.
They only know that the customer filled in a complaint for defective RAM and refused to RMA. After 6 month's the same kit is RMA'd.
If you were running a business in which most if not all of your customer's are unknown to you, you do what you can to prevent you from being fooled.
It has came to a common agreement in this thread that the way he acted was not the proper one and in the end he ended up getting burned.
What happened to the OP already happened to most of us including me, with time he will also put into his mind that it was his own fault.
To me it happened with a graphics card, with the OP happened with RAM.
What happened with my graphics card was my fault and not the makers fault. After that occasion I already bought and RMA'ed several graphics cards without having any sort of issue.
Send faulty hardware in and receive BNIB hardware as replacement, sometimes even better than what I sent in.