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missing items on OCN ducky

post #1 of 10
Thread Starter 
about a week ago i finally received my OCN edition keyboard with a couple of missing items. i sent out an email immediately but i have yet to hear back - hopefully it wasn't overlooked

the keyboard was the "cherry on top" for my new build and so far it's the only thing that has arrived less than perfect frown.gif i'm a bit anxious to get this resolved...
post #2 of 10
Thread Starter 
it's been quite a while and i have yet to hear back...
post #3 of 10
Did you order it from tankguys ?
post #4 of 10
Thread Starter 
lol yeah
post #5 of 10
Thread Starter 
over a month since my order and initial email...and i have yet to hear back >.>
post #6 of 10
Any news? Wired because they replied back when I emailed them a questions at a reasonable time. How many emails have you sent?
RV02
(22 items)
 
SliFolder
(20 items)
 
Pink-S210
(21 items)
 
CPUMotherboardGraphicsRAM
i7-2700K  MSI Z68A GD80 (G3) EVGA 04G-P4-2686-KR G.SKILL Snipper 8GB @1866MHz 
Hard DriveHard DriveCoolingCooling
x2 Intel 80GB SSD RAID0 WD 1TB Black XSPC Raystorm CPU Block w/Metal Mount Bracket EK-FC680 GTX+ - Nickel CSQ 
CoolingCoolingCoolingCooling
Magicool 540 Radiator XSPC Dual 5.25" Bay Reservoir Swiftech MCP655-B Scythe Kaze Master Pro  
CoolingOSMonitorKeyboard
Ice Dragon Coolant w/Feser UV Blue Dye Win 7 Ultimate Asus 24" x3 @ 5760x1080  QFR SGK-4000-GKCR1-US w/50A-R 
PowerCaseMouseMouse Pad
Corsair AX850 Silverstone RV02B-EW Logitech G9x Custom Emerica Pad 
AudioAudio
Phillips 2.0 Logitech Wireless Gaming Headset G930 
CPUMotherboardGraphicsGraphics
AMD FX-8120 @4.5  Asus Sabertooth 990FX EVGA GTX 460 768MB EVGA GTX 460 768MB 
RAMHard DriveCoolingCooling
White G.SKILL Ripjaws Series 8GB (2x2GB) DDR3 S... Segate 160GB EK Acrylic WaterBlock XSPC EX360 
CoolingCoolingCoolingCooling
EK Pump 8 BitFenix Spectre x6 Black BitsPower Barbs PrimoChill Primo Flex UV Blue 7/16" ID 5/8" OD 
OSMonitorKeyboardPower
Windows 7 Ultimate HP w2408h Dell SK-8115 OCZ ZT Series 750W Fully-Modular 80PLUS Bronze  
CaseMouse
NZXT Source 220  Logitech MB-J69 
CPUMotherboardGraphicsRAM
AMD 1090T Gigabyte GA-990FXA-UD3 EVGA GTX 570  G.Skill Snipper Sniper (2x4GB) @ 1333 
Hard DriveHard DriveCoolingCooling
Intel 80GB SSD WD 1TB Black XSPC EX120 XSPC EX240 
CoolingCoolingCoolingCooling
XSPC 750 Pump/Res EK GPU Block EK CPU Block NZXT 120 x3 
CoolingOSMonitorKeyboard
NZXT 140 x2 Windows 7 Ultimate HP 2009m Logitech S520 
PowerCaseMouseMouse Pad
OCZ ModXStream Pro 500W Modular  NZXT Source 210 Logitech S520 $1S 
Audio
Sony 2.1 
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RV02
(22 items)
 
SliFolder
(20 items)
 
Pink-S210
(21 items)
 
CPUMotherboardGraphicsRAM
i7-2700K  MSI Z68A GD80 (G3) EVGA 04G-P4-2686-KR G.SKILL Snipper 8GB @1866MHz 
Hard DriveHard DriveCoolingCooling
x2 Intel 80GB SSD RAID0 WD 1TB Black XSPC Raystorm CPU Block w/Metal Mount Bracket EK-FC680 GTX+ - Nickel CSQ 
CoolingCoolingCoolingCooling
Magicool 540 Radiator XSPC Dual 5.25" Bay Reservoir Swiftech MCP655-B Scythe Kaze Master Pro  
CoolingOSMonitorKeyboard
Ice Dragon Coolant w/Feser UV Blue Dye Win 7 Ultimate Asus 24" x3 @ 5760x1080  QFR SGK-4000-GKCR1-US w/50A-R 
PowerCaseMouseMouse Pad
Corsair AX850 Silverstone RV02B-EW Logitech G9x Custom Emerica Pad 
AudioAudio
Phillips 2.0 Logitech Wireless Gaming Headset G930 
CPUMotherboardGraphicsGraphics
AMD FX-8120 @4.5  Asus Sabertooth 990FX EVGA GTX 460 768MB EVGA GTX 460 768MB 
RAMHard DriveCoolingCooling
White G.SKILL Ripjaws Series 8GB (2x2GB) DDR3 S... Segate 160GB EK Acrylic WaterBlock XSPC EX360 
CoolingCoolingCoolingCooling
EK Pump 8 BitFenix Spectre x6 Black BitsPower Barbs PrimoChill Primo Flex UV Blue 7/16" ID 5/8" OD 
OSMonitorKeyboardPower
Windows 7 Ultimate HP w2408h Dell SK-8115 OCZ ZT Series 750W Fully-Modular 80PLUS Bronze  
CaseMouse
NZXT Source 220  Logitech MB-J69 
CPUMotherboardGraphicsRAM
AMD 1090T Gigabyte GA-990FXA-UD3 EVGA GTX 570  G.Skill Snipper Sniper (2x4GB) @ 1333 
Hard DriveHard DriveCoolingCooling
Intel 80GB SSD WD 1TB Black XSPC EX120 XSPC EX240 
CoolingCoolingCoolingCooling
XSPC 750 Pump/Res EK GPU Block EK CPU Block NZXT 120 x3 
CoolingOSMonitorKeyboard
NZXT 140 x2 Windows 7 Ultimate HP 2009m Logitech S520 
PowerCaseMouseMouse Pad
OCZ ModXStream Pro 500W Modular  NZXT Source 210 Logitech S520 $1S 
Audio
Sony 2.1 
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post #7 of 10
Thread Starter 
no news...sent 3 emails in a relatively spaced out time frame and i still haven't heard anything.

the main thing is that i didn't get the flame esc key like i thought i would (it was advertised in the OCN thread and in the product picture). it might've been a mistake on their part - maybe they forgot to update it to show that we weren't supposed to get one - in that case i could understand, but i still expect to hear back after sending emails and posting this thread >.> i also didn't get a usb/ps2 adapter and i'm pretty sure that should've been included
post #8 of 10
Quote:
Originally Posted by Zboy View Post

no news...sent 3 emails in a relatively spaced out time frame and i still haven't heard anything.

the main thing is that i didn't get the flame esc key like i thought i would (it was advertised in the OCN thread and in the product picture). it might've been a mistake on their part - maybe they forgot to update it to show that we weren't supposed to get one - in that case i could understand, but i still expect to hear back after sending emails and posting this thread >.> i also didn't get a usb/ps2 adapter and i'm pretty sure that should've been included

You can always get the adapter out of ebay for about a buck.
Fresh Build
(11 items)
 
 
CPUMotherboardGraphicsRAM
i5-3570K @ 4.5GHz 24/7 MSI Z77 MPOWER Reference MSI 7970 @ 1110/1600 24/7 Crucial Ballistix Sport 1600 2x4GB 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 non-pro 120GB Seagate Barracuda 2TB 7200RPM LG GH24NS90 DVD/CD Writer Cooler Master Hyper 212 EVO 
OSPowerCase
Windows 8 Corsair AX750w Corsair 600T White 
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Fresh Build
(11 items)
 
 
CPUMotherboardGraphicsRAM
i5-3570K @ 4.5GHz 24/7 MSI Z77 MPOWER Reference MSI 7970 @ 1110/1600 24/7 Crucial Ballistix Sport 1600 2x4GB 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 non-pro 120GB Seagate Barracuda 2TB 7200RPM LG GH24NS90 DVD/CD Writer Cooler Master Hyper 212 EVO 
OSPowerCase
Windows 8 Corsair AX750w Corsair 600T White 
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post #9 of 10
Thread Starter 
Quote:
Originally Posted by sidewu View Post

Quote:
Originally Posted by Zboy View Post

no news...sent 3 emails in a relatively spaced out time frame and i still haven't heard anything.

the main thing is that i didn't get the flame esc key like i thought i would (it was advertised in the OCN thread and in the product picture). it might've been a mistake on their part - maybe they forgot to update it to show that we weren't supposed to get one - in that case i could understand, but i still expect to hear back after sending emails and posting this thread >.> i also didn't get a usb/ps2 adapter and i'm pretty sure that should've been included

You can always get the adapter out of ebay for about a buck.

and i could pick up a flame esc key too if i wanted. price is irrelevant - nobody should pay extra for items that were already paid for

this really isn't a big deal but i just want to get it resolved, even if it turns out that i shouldn't have got either item. i'm honestly more bothered by the fact that i haven't gotten a response
post #10 of 10
Ack I'm sorry about this frown.gif

Honestly I've just been bad about remembering to check the forum, so I didn't even notice this thread until just now.

As for the e-mails, I don't recall seeing them; but then I could have simply overlooked them. I get a ton of e-mails an I generally try to stay on top of them, but it doesn't always happen. So again, sorry about that!

Anyway, as for the key/adapter: I need to go back and check all the various versions and see what they come with. My understanding was that they all had the key/adapter, but I haven't cracked open a box and looked that closely inside in a while. I use the a stock image for a few of the boards as they all look the same, it's the internals that change on a lot of them. If it turns out the current versions don't have the extra stuff I'll get that removed from the description.

I unfortunately don't have any "extra" ones lying around that I can just ship out. All I get from Ducky are the keyboards themselves, and occasionally some replacement parts here and there, but most of them have been used already and I don't have those parts specifically.
My System
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CPUMotherboardGraphicsRAM
Core 2 Quad Q6600 Asus P5K Deluxe eVGA 7800GT 4Gb OCZ DDR2 
Hard DriveOSMonitorPower
Seagate 500Gb 7200.10 SATAII Windows Vista Ultimate Dual 20" Dell LCD's 600w OCZ 
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Antec P180 
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My System
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Core 2 Quad Q6600 Asus P5K Deluxe eVGA 7800GT 4Gb OCZ DDR2 
Hard DriveOSMonitorPower
Seagate 500Gb 7200.10 SATAII Windows Vista Ultimate Dual 20" Dell LCD's 600w OCZ 
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Antec P180 
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