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RMA'd laptop came back with a virus - Page 7

post #61 of 117
Quote:
Originally Posted by aweir View Post

Back on topic, can
you have the computer taken to the forensics lab at your local police station?

local computer forensics lab, heh..... most police stations don't deal with online/computer crimes. In the US atleast you'd usually need a 'state' crime lab or the fbi. ... no idea about canada but I doubt it.


I would contact your bank and put a hold on any major transactions happening for awhile. I'd be real worried about someone opening some credit cards in your name also, maybe you can call the credit card companies like mastercard/visa and put a block on any new cards in your name?
Edited by HardwareDecoder - 1/18/13 at 2:25pm
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post #62 of 117
Quote:
Originally Posted by HardwareDecoder View Post

local computer forensics lab, heh..... most police stations don't deal with online/computer crimes. In the US atleast you'd usually need a 'state' crime lab or the fbi. ... no idea about canada but I doubt it.
If you send it to the police, they will forward it to someone who knows what they are doing.
post #63 of 117
Quote:
Originally Posted by Art Vanelay View Post

If you send it to the police, they will forward it to someone who knows what they are doing.


Hey I sure hope so, but I know for a fact the department I did my internship with would look at you like, so you got a virus... big deal. Did any one steal any money/open any credit cards in your name?

if not they wouldn't give 2 craps about it. I feel bad for the OP and maybe (he is canadian right?) canada works differently, but until a 'real' crime is committed, yes I know putting a virus on someones computer is a crime... It is just not one that would be prioritized in any 'local' police department in the US.

Once money is involved though and opening credit cards etc then you'd have more of a case. Right now he can't even prove that he didn't have that virus before he sent the laptop to them since he didn't wipe the drive before he sent it in.

Again I feel bad for the op, I just don't want people to think the police are going to give 2 craps until something else happens like I said, involving his 'identity' etc.
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post #64 of 117
in for more awesome
 
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post #65 of 117
Very curious. Subbed
post #66 of 117
Thread Starter 
Well I changed all the passwords I had saved on the laptop.

At the very worst they were stopped at the security question and didn't log in all the way. But even so the password is reset, and NO I do not re-use passwords across accounts! -___-
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post #67 of 117
Quote:
Originally Posted by railfan844 View Post

Well I changed all the passwords I had saved on the laptop.

At the very worst they were stopped at the security question and didn't log in all the way. But even so the password is reset, and NO I do not re-use passwords across accounts! -___-

https://www.lastpass.com/

It's the poop.
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post #68 of 117
Wow, that sucks! I think it is good you reported this to Asus. I would assume they are unaware of this going on and would start watching the technician that worked on your pc like a hawk. I would guess they need to gather information that they can from previous work and see if they get more complaints about his work. Then try to catch him in the act to press charges.
     
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post #69 of 117
Quote:
Originally Posted by aweir View Post

Back on topic, can you have the computer taken to the forensics lab at your local police station?

Honestly, I'd trust the police with the computer less than I'd trust ASUS.
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post #70 of 117
Quote:
Originally Posted by Blameless View Post

Honestly, I'd trust the police with the computer less than I'd trust ASUS.

What OP doesn't know is that his local police have already plotted with ASUS.
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