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RMA'd laptop came back with a virus - Page 9

post #81 of 117
Thread Starter 
Quote:
Originally Posted by Sean Webster View Post

Then wipe, reinstall, move on?

Problem is they updated the BIOS too as the version # is different.

I know it's improbable, but isn't it possible that the BIOS could have been modified maliciously as well?
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post #82 of 117
Quote:
Originally Posted by Sean Webster View Post

Then wipe, reinstall, move on?
Yeah, if the whole legal mumbo jumbo or Asus incident doesn't bother, be done and do a clean install.
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post #83 of 117
Quote:
Originally Posted by railfan844 View Post

Well what SHOULD I do then? I really don't want to bother with a lawyer or anything, I honestly think that's too much.
Don't talk to a lawyer, unless your money starts disappearing. If that starts happening, then talk to your bank/credit card company and to your lawyer.

If nothing else happens, reformat your hard drive and change all of your passwords.
post #84 of 117
Thread Starter 
Ok but what about the bios update? do you think that could have some sort of persistent heartbeat/tracker in it?
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post #85 of 117
Quote:
Originally Posted by railfan844 View Post

Ok but what about the bios update? do you think that could have some sort of persistent heartbeat/tracker in it?
I don't think there is really any way you could easily modify the BIOS maliciously.
post #86 of 117
Quote:
Originally Posted by Art Vanelay View Post

I don't think there is really any way you could easily modify the BIOS maliciously.
well, if an Asus guy did it, he mightve been able to change some bios code but i doubt it.
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post #87 of 117
Yikes, I hope that's just a case on their service center since I RMA'd my Transformer TF101G, I had to RMA twice because the first Service Center claimed the product (which was barely a couple of months old and hasn't been used, mind you) claimed it had physical defects, while the second Service Center I went to, saw no problems. Aside from just repairing the screen and leaving the rest of the creaking, broken feeling case untouched, I'm convinced to stay away from Asus now.
   
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post #88 of 117
Quote:
Originally Posted by railfan844 View Post

Ok but what about the bios update? do you think that could have some sort of persistent heartbeat/tracker in it?

Just reflash with the latest official BIOS yourself.
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post #89 of 117
asus needs to make sure that the tech who did this is fired and change there policies so it does not happen again, this person could have already stolen thousands of $$ or hi might steal from more people in the future.
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post #90 of 117
Quote:
Originally Posted by ipv89 View Post

asus needs to make sure that the tech who did this is fired and change there policies so it does not happen again, this person could have already stolen thousands of $$ or hi might steal from more people in the future.

OP doesn't care, he will just gonna let it go, like nothing happened.
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