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Bios doesn't recognize SSD

post #1 of 9
Thread Starter 
Okay. So I ordered parts to build my first gaming PC with the help of my boyfriend who has built many before. We put everything together with no problems. Now I'm at the part where I want to install my OS to my SSD. I have a OCZ Vertex 4 128GB SSD and an ASRock 970 Extreme3 AM3+ mobo. But the issue being, my mobo doesn't recognize the SSD no matter what I do. I have tried putting it in all the SATA ports, tried changing the bios back and forth between IDE and AHCI. Just to check that it wasn't doa, I plugged it into my boyfriend's rig and his bios picked it up no problem, and just to check that it wasn't my mobo, I plugged his SSD with Win 7 OS into my rig and mine saw it fine. So now I am completely stuck as there are no clear cut answers I can find on Google and my boyfriend is stumped as well.
I also have a 1TB HDD and the mobo could see that no problem either. I just don't get why it can't see the SSD.. The only things I can think of is firmware updates and/or formatting.

Here is the detailed list of my parts Warning: Spoiler! (Click to show)
ASRock 970 EXTREME3 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
OCZ Vertex 4 VTX4-25SAT3-128G 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C9B
Western Digital WD Blue WD10EZEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
EVGA SSC 02G-P4-3653-KR GeForce GTX 650 Ti 2GB 128-bit GDDR5 PCI Express 3.0 x16 HDCP Ready Video Card
CORSAIR Builder Series CX500 500W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
AMD FX-8320 Vishera 3.5GHz (4.0GHz Turbo) Socket AM3+ 125W Eight-Core Desktop Processor FD8320FRHKBOX
post #2 of 9
Well due to testing it on another motherboard, we know that it is the fault of your motherboard and not SSD.

No settings on the mobo matter for detecting the drive. No matter what it should be detected.

IDE / ACHI will only prevent the drive from booting if the OS was installed on a different setting.

If you can boot into Windows on the other hard drive, then download and run this ftp://174.142.97.10/bios/AM3+/970%20Extreme3(1.70)WIN.zip
This is the latest BIOS update for your mobo.
You can check your version on the Mainboard tab of this program: ftp://ftp.cpuid.com/cpu-z/cpu-z_1.62-32bits-en.zip

Before you install the OS to the SSD, be sure to run this first: http://www.ocztechnology.com/files/ssd_tools/OCZToolbox_v4.2.0.3480_win32.zip READ THIS (Click to show)
*CURRENT VERTEX 4 FIRMWARE RELEASE is v1.5

*CURRENT AGILITY 4 FIRMWARE RELEASE is v1.5.2

WARNING: This is NOT a Destructive Flash for firmware version 1.4 and newer. This is a Destructive Flash for firmware version 1.3 & 1.4RC, back up all data on SSD. Proceeding with this update will result in complete loss of data on the SSD.

WARNING: This is a two step firmware update process for firmware older than 1.4.1.2. Otherwise it is one step process.

1. Run OCZ Toolbox. Toolbox will update firmware to 1.4.1.2 first.

2. Shutdown and restart the system.

3. Run OCZ Toolbox again, Toolbox will now update firmware to latest firmware revision.

This completes the firmware update.
You can check the current firmware on it with this: http://ssd-life.com/SSDLifePortableFree.zip
Edited by kennyparker1337 - 1/18/13 at 11:12am
post #3 of 9
Thread Starter 
Alright, thank you very much for that! I will try it when I get off work tonight.
post #4 of 9
Thread Starter 
Okay I've updated the bios, however, it still does not see the SSD.
post #5 of 9
Quote:
Originally Posted by ashleymarko View Post

Okay I've updated the bios, however, it still does not see the SSD.

Did you try a changing SATA cables?

Next, change out the power cable (the one from PSU to SSD).

Other than that, it may be a faulty motherboard or even less likely is a faulty PSU.

People would be quick to call out the SSD but you said yourself it works on a different motherbaord, and myself have had 3 OCZ drives run 100% for years.
Edited by kennyparker1337 - 1/18/13 at 2:53pm
post #6 of 9
Thread Starter 
I changed out SATA cables a couple times, but the weird thing is, the motherboard saw and could utilize my boyfriend's SSD. It's just a matter of getting it to see my brand new one.
I'll try for the PSU cables now and try different SATA ports and see if that does anything.
post #7 of 9
Thread Starter 
Alright now I REALLY don't understand. I just chose "Shut Down" from windows so I could mess with the PSU cords and now nothing is responding. My monitor is just black and the bios never shows up or anything. I tried unplugging the HDD and SSD from the motherboard and starting it, and still nothing. Is the motherboard dead now? I'm so frustrated.
post #8 of 9
Quote:
Originally Posted by ashleymarko View Post

Alright now I REALLY don't understand. I just chose "Shut Down" from windows so I could mess with the PSU cords and now nothing is responding. My monitor is just black and the bios never shows up or anything. I tried unplugging the HDD and SSD from the motherboard and starting it, and still nothing. Is the motherboard dead now? I'm so frustrated.

Most important, check for beep codes when you press the power button (if you have a mobo speaker connected to the mobo).


Next,
Make sure all power cords are still in. On the slight chance you knocked one out.

Otherwise, try hitting the "CLR CMOS" button the on back, where the USB ports are. This will reset your BIOS.

If that doesn't work, try taking out the CMOS battery on the mobo for 5-10min to wipe it clean.




If nothing works and your PC won't turn on, then I think your mobo is dead.
Edited by kennyparker1337 - 1/18/13 at 4:11pm
post #9 of 9
Thread Starter 
I had a comp engineering friend walk me through resetting the CMOS. Worked like a charm, and it recognized the SSD. Got Windows installed and reformatted the TB HDD. So I'm all set! Thank you!
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