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Kraken X60... software issue?

post #1 of 11
Thread Starter 
Hey guys, I picked up the X60 and it seems to be very nice. Looking for some input from other owners on the software. It refuses to install for me, it gets mostly done then says this:

kraken_zps3019d00d.jpg

Does anyone else have this problem? I can't find ANY info on it anywhere.
post #2 of 11
windows 8 compatibility?
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Easy V3
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12 Pack
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CPUMotherboardGraphicsRAM
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Samsung 840 EVO 120gb Samsung 840 EVO 1TB Samsung Blu-ray Corsair H110 
OSMonitorKeyboardPower
windows 10 Asus PG278Q Ducky Shine 3 - blue led - cherry mx browns Seasonic Platinum-1000 
CaseMouseMouse PadAudio
Dimastech Easy V3 Mionix NAOS 8200 Mionix Ensis 320 titanium HD  
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audio technica ATH-A900X 
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by mtbiker033 View Post

windows 8 compatibility?

I don't think so, it lists specific support for windows 8 in the installation notes. I tried compatibility modes for both windows 7 and XP and it did the same thing. I have never seen this error before.
post #4 of 11
Hello,

I know this is an old thread but I really need help !

I have 100% the exact same problem.

I have Windows 8 PRO 64BIT.

I tried your solution of installing .NET Framework 4 but it says that I already have the latest version.

I also have all the cables plugged in !.

Please help !

I tried these so far:

-Running in Safe mode and tried to install it there NO LUCK!
-Run it as an Administrator NO LUCK!
-Comparability mode NO LUCK!


I also installed the "690LC" by updating the driver manually and going to the folder of the NZXT Software. It installed correctly. But the software ! Just can't install it !
post #5 of 11
Nevermind.

I will return the Kraken and buy the Corsair H100i.
post #6 of 11
No issues with my 4 Kraken x60's running Windows 7. wink.gif
post #7 of 11
I wanted to keep it but whats the point ?

I can't even run the software !
post #8 of 11
Have you made sure to install as the 'Administrator' ?
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post #9 of 11
When the software installs it also tries and needs to run an open hardware monitor in the background. These types of programs require Administrative rights in order to install. I got the same message on win 7 64bit after saying no to the extra software install by accident once.
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Asus Enterprise
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The A.o.K.
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CPUMotherboardGraphicsRAM
fx 8120 Gigabyte 990fxa-ud5 MSI TWIN FROZR GTX 650Ti TURBO BOOST CORSAIR VENGEANCE BLUE 
Hard DriveOptical DriveCoolingOS
SEAGATE  ASUS 24X DVD-R STOCK FOR NOW WINDOWS 7 HOME PREMIUM  
PowerCaseMouseAudio
CORSAIR TX750M SEMI MODULAR NZXT PHANTOM FULL TOWER WHITE GENERIC WIRELESS  ONBOARD 7.1 
Other
PCI 4 PORT HOST (FIRE WIRE) 
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post #10 of 11
I tried it.

I solved this problem by installing Windows 7.

Everything worked perfectly after that.

Thanks.
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