I recently sent an e-mail to George at Corsair explaining my situation to him. I had the PC6400C4s and PROMOS ICs that I had bought back in September. George was very prompt with his responses and understanding as well. Within two days of sending my initial e-mail out to him I had all the information I needed to send my RAM in for exchange.
The exchange I was offered was for the PC8500C5s MICRON D9GMHs. Upon reading this I was so excited to get RAM that would actually overclock and function how I had expected my previous set to, that I packaged the old RAM and overnighted it to Corsair that very Friday. All I was required to do now was sit and wait for a return e-mail so I could gladly pay the $12 difference in price.
I live in New York State. Corsair is located in California. My RAM was there on Saturday and waiting for them when the employees go in to work on Monday. I received an e-mail from a Ms Ladaga early Monday morning letting me know the price difference between the two sets of RAM from what I paid for them back in September, and what the new sticks cost now. I gladly e-mailed back my billing information.
The next day, as I was getting ready to leave the house, who should pull up but the UPS truck. It seems that Corsair matched my postage and returned the RAM to me just as fast as I sent it to them! That, I thought, was fantastic! I sent my RAM across the country and 2 business days later it had made it back to me.
I ran to my computer, tossed the RAM in, and have been flying ever since! The PC8500C5s are rated at DDR2-1066 5-5-5-15 at 2.2v I believe. I had mine going at DDR2-1200 at 5-5-5-15 on 2.3v (running on a divider of course)! Now, however I have them running at a 1:1 ratio with my FSB at 300Mhz and blazing timings of 3-3-3-6-1T on 2.3v.
I couldn't be happier with this RAM and the way in which Corsair has corrected this whole situation for me. They have solidified me as loyal a customer in the future as I have been in the past.
: Nice job here Corsair! I hope others will always have the same flawless experience I have had with you.
Thank you again Corsair!