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PSU or something else?

post #1 of 12
Thread Starter 
Hi all

so I recently got me a shiny new XFX 7870 GHz Edition (for £170 incl delivery biggrin.gif)

Anyways, for awhile my computer was (seemingly) randomly restarting /or the screen would go blank and I would have to restart to coax it back to life, then for the last few days I haven't been folding, and all is fine!

So, natch as it wasn't BSODding or anything I assumed my PSU couldn't handle the load (restarts)/couldn't supply enough power to my GPU (blank screens), BUT according to PSUCalc I should only need a 400W PSU (mine is a GS500 with a 39A 12v rail), and that's if my CPU was 40% OC'd (it's only 9%).

So, should I get a more powerful PSU /a secondary, or is something else wrong with my computer?

LTB
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Mal
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post #2 of 12
Thread Starter 
Double post sorry doh.gif
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Mal
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post #3 of 12
Quote:
Originally Posted by lovetobuild View Post

Hi all

so I recently got me a shiny new XFX 7870 GHz Edition (for £170 incl delivery biggrin.gif)

Anyways, for awhile my computer was (seemingly) randomly restarting /or the screen would go blank and I would have to restart to coax it back to life, then for the last few days I haven't been folding, and all is fine!

So, natch as it wasn't BSODding or anything I assumed my PSU couldn't handle the load (restarts)/couldn't supply enough power to my GPU (blank screens), BUT according to PSUCalc I should only need a 400W PSU (mine is a GS500 with a 39A 12v rail), and that's if my CPU was 40% OC'd (it's only 9%).

So, should I get a more powerful PSU /a secondary, or is something else wrong with my computer?

LTB
This part tells me that it's not the PSU causing problems. What you have currently is easily enough to power your rig; it could likely be a problem with your new GPU or drivers, or possibly even something else.
post #4 of 12
Thread Starter 
Hmm...thinking.gif it's *probably* not the drivers as after just plugging it straight in like an idiot and getting BSODs I completely uninstalled my previous drivers and installed fresh ones (NOT beta) after restarting with the new card in. I haven't (yet) had any in-game crashes, but I haven't been playing much games recently (goshdarn degree coursework ¬.¬)


Really hope the card isn't faulty, after the long bloody saga I went through with my RAM last autumn :/
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Mal
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post #5 of 12
I hate to tell ya but there's actually currently a problem with some 7870s in regards to black screening, sound looping and blue screening. It was supposed to be fixed in later SKUs but some are reporting it still is there.

http://www.techpowerup.com/174858/Some-Sapphire-Radeon-HD-7870-Cards-Affected-by-quot-Black-Screen-quot-Issue.html

http://www.overclock.net/t/1310654/amd-hd-78xx-problems-all-users-with-problems-please-post-here-we-want-amd-support-on-this-asap

I would test more- clean driver install (try 13.1), but you might want to start thinking about an RMA with XFX.

I just bought a Sapphire 7870, haven't tested it yet, but it too is prone to these types of problems. Crossing my fingers it is a stable card.
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post #6 of 12
But you say it's behaving, so I wouldn't jump to conclusions just yet, maybe the problem was fixed with the new driver install. (thought I should add that)
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Mecha |3lack
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Crucial BX200 240GB [OS] WD Caviar Black WD1001FALS 3 X WD Caviar Blue WD10EZEX  LG Super Writemaster 
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LG Super-Multi DVD/RW Coolermaster 775 HS /w shroud  Windows 10 Home LG 42LY340C 42" LED HDTV 1080p 
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post #7 of 12
Thread Starter 
TPU article seems to be suggesting the problem is only with Sapphire cards?

Anyways, I will clean install with 13.1, then run some stress tests-any suggestions which to run? I currently have 3DMark11, Aquamark and Sandra AFAIK.
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Mal
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Shepherd
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post #8 of 12
Thread Starter 
I think I still had some problems after the reinstall, hence why I stopped folding, which seemed to make everything OK.
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Mal
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post #9 of 12
Thread Starter 
Ok, just installed 13.1. At the end it said warnings occured during the installation, but the log tells me nothing: https://www.dropbox.com/s/zqyyuit3h7aphue/Report.xml
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Mal
(19 items)
 
Shepherd
(7 items)
 
Kaylee
(11 items)
 
CPUMotherboardGraphicsRAM
AMD FX 4170 Asus Sabertooth 990FX XFX 7870 Corsair XMS 8GB 
Hard DriveCoolingCoolingCooling
Samsung 840 Evo Corsair H110 Cooler Master 140mm Aerocool 200mm 
CoolingCoolingOSMonitor
BitFenix Sceptre 120mm x2 Corsair 140mm x3 10x64 AMW 22" 
KeyboardPowerCaseMouse
Microsoft Sidewinder X4 Corsair GS500 Aerocool X-Predator Logitech LS1 
AudioAudioAudio
Creative Sound Blaster X-Fi Xtreme Logitech Z506 Sony MDR-XD200 
CPUMotherboardHard DriveOptical Drive
Athlon 64 X2 Biostar MCP6P M2+ Hitachi Deskstar 7k DVD 
CoolingOSCase
stock pfSense compact beige 
CPUMotherboardRAMHard Drive
Core 2 Duo E8500 Asrock ConRoe 1333-D667  Various Toshiba DT01ACA2 
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Hitachi HUA72302 WD Green WD Green Tuniq Tower Extreme 
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unRAID XFX TS 430 beige monstrosity 
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post #10 of 12
Thread Starter 
Ok here's whats happening now (and i think it was happening before the new drivers)-

When the display turns off (due to inactivity), if i click the mouse or whatever it will turn back on, but be completely black. ATM pressing ctrl+alt+del will always bring it back. It seems like the display is having trouble re-activating?
Mal
(19 items)
 
Shepherd
(7 items)
 
Kaylee
(11 items)
 
CPUMotherboardGraphicsRAM
AMD FX 4170 Asus Sabertooth 990FX XFX 7870 Corsair XMS 8GB 
Hard DriveCoolingCoolingCooling
Samsung 840 Evo Corsair H110 Cooler Master 140mm Aerocool 200mm 
CoolingCoolingOSMonitor
BitFenix Sceptre 120mm x2 Corsair 140mm x3 10x64 AMW 22" 
KeyboardPowerCaseMouse
Microsoft Sidewinder X4 Corsair GS500 Aerocool X-Predator Logitech LS1 
AudioAudioAudio
Creative Sound Blaster X-Fi Xtreme Logitech Z506 Sony MDR-XD200 
CPUMotherboardHard DriveOptical Drive
Athlon 64 X2 Biostar MCP6P M2+ Hitachi Deskstar 7k DVD 
CoolingOSCase
stock pfSense compact beige 
CPUMotherboardRAMHard Drive
Core 2 Duo E8500 Asrock ConRoe 1333-D667  Various Toshiba DT01ACA2 
Hard DriveHard DriveHard DriveCooling
Hitachi HUA72302 WD Green WD Green Tuniq Tower Extreme 
OSPowerCase
unRAID XFX TS 430 beige monstrosity 
  hide details  
Reply
Mal
(19 items)
 
Shepherd
(7 items)
 
Kaylee
(11 items)
 
CPUMotherboardGraphicsRAM
AMD FX 4170 Asus Sabertooth 990FX XFX 7870 Corsair XMS 8GB 
Hard DriveCoolingCoolingCooling
Samsung 840 Evo Corsair H110 Cooler Master 140mm Aerocool 200mm 
CoolingCoolingOSMonitor
BitFenix Sceptre 120mm x2 Corsair 140mm x3 10x64 AMW 22" 
KeyboardPowerCaseMouse
Microsoft Sidewinder X4 Corsair GS500 Aerocool X-Predator Logitech LS1 
AudioAudioAudio
Creative Sound Blaster X-Fi Xtreme Logitech Z506 Sony MDR-XD200 
CPUMotherboardHard DriveOptical Drive
Athlon 64 X2 Biostar MCP6P M2+ Hitachi Deskstar 7k DVD 
CoolingOSCase
stock pfSense compact beige 
CPUMotherboardRAMHard Drive
Core 2 Duo E8500 Asrock ConRoe 1333-D667  Various Toshiba DT01ACA2 
Hard DriveHard DriveHard DriveCooling
Hitachi HUA72302 WD Green WD Green Tuniq Tower Extreme 
OSPowerCase
unRAID XFX TS 430 beige monstrosity 
  hide details  
Reply
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