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Can't uninstall Realtek onboard drivers/program

post #1 of 11
Thread Starter 
Okay am having lots of computer freezes and stuff related to my new X-Fi because I can't uninstall Realtek Audio from my onboard Asus MoBo. I go to add/remove programs, go to Realtek and then click uninstall, but an error message about Runtime something something pops up.

I obiously am not going to be able to do anything with this X-Fi - or anything - with all these crashes, so I've got to uninstall Realtek audio and the drivers.

Anyone know what to do? Rep for all that try to help, and mail order cookies if you want as well!
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post #2 of 11
You could still install the X-Fi card and drivers without removing your Realtek drivers. Just disable onboard in the BIOS if it doesn't automatically do it for you. It never caused any problems for me before when I forgot to uninstall it.
    
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post #3 of 11
Quote:
Originally Posted by Comfortably Numb View Post
Okay am having lots of computer freezes and stuff related to my new X-Fi because I can't uninstall Realtek Audio from my onboard Asus MoBo. I go to add/remove programs, go to Realtek and then click uninstall, but an error message about Runtime something something pops up.

I obiously am not going to be able to do anything with this X-Fi - or anything - with all these crashes, so I've got to uninstall Realtek audio and the drivers.

Anyone know what to do? Rep for all that try to help, and mail order cookies if you want as well!
Can you post a screenshot of the error.

Also, go into the BIOS and disable the onboard sound if you haven't already done so.
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post #4 of 11
Quote:
Originally Posted by Rakukojin View Post
You could still install the X-Fi card and drivers without removing your Realtek drivers. Just disable onboard in the BIOS if it doesn't automatically do it for you. It never caused any problems for me before when I forgot to uninstall it.
Good advice. Also, if you need to you can go into the Sounds and Audio Devices control panel and tell windoze to use your newly installed card, which will bypass your old drivers.
    
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post #5 of 11
I just remembered how I uninstalled my Realtek drivers before when I kept getting an error message during the uninstall process. I went to C:\\Program Files\\Common Files\\InstallShield\\Professional\\RunTime and deleted the numbered folders (i.e. 09, 11, 15, etc.). Afterwards I was able to uninstall the drivers normally.

I hope this helped
    
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post #6 of 11
Thread Starter 
Quote:
Originally Posted by Rakukojin View Post
I just remembered how I uninstalled my Realtek drivers before when I kept getting an error message during the uninstall process. I went to C:\\Program Files\\Common Files\\InstallShield\\Professional\\RunTime and deleted the numbered folders (i.e. 09, 11, 15, etc.). Afterwards I was able to uninstall the drivers normally.

I hope this helped
Yeah, I had already tried that but it doesn't work.

Okay now I went into BIOS and went to the 'onboard' section and disabled an audio device thing. So then I went and booted and X-Fi seemed to work, and I got some sound going, but as soon as I touched the control panel for X-Fi and went from 2.1 to headphones my computer completely locked up again.

??? is all I can say.
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post #7 of 11
Thread Starter 
Yeah now not only does my headphones not work, but the 2.1 speakers don't work and iTunes refuses to even play me songs.



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post #8 of 11
Thread Starter 
Okay I reinstall X-Fi altogether (took 45 minutes...) and now I have sound to work and SO FAR no crashes.

However, when I plugged my headphones on all I got was a loud high pitched sound. I had to go into the audio manger and press 'defaults' to get the sound away and get the cans to work. But then when I plug in the speakers the same thing happens...so how do I get it so I don't have to recalibrate all my settings each time I switch between headphones/speakers (really wish there was a way to plug in both
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post #9 of 11
Thread Starter 
Yeah I was in the middle of playing FEAR when that loud noise came back again, so I exited and went to the X-Fi audio manager and got another computer freeze...

[sigh]
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post #10 of 11
disbable the realtek sound in Device Manager.



right click it, then click disable
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