Originally Posted by fengshaun
Has anyone had any experience with gamejava's returns and customer service? I'm torn between FK and the EC2 and want to try them both and keep the one I like more, returning the other. But gamejava owners didn't answer my question regarding their return policy and their "shipping and returns" link is broken! Any tips on where I can try them both before settling?
I bought my FK from gamejava on ebay. They shipped it quickly, but when I first messaged them about the return they didn't respond for a while, but the 2nd time I messaged them they responded right away. I'm still waiting for them to receive the return and refund me though. Not sure what site you're looking at a GameJava item on, but on ebay it says their return policy right there "Returns: 14 days money back or item exchange, buyer pays return shipping"
I bought my AM on Amazon (they have the ECs there too), and they are always good with returns. But you'll have to pay return shipping if there's nothing wrong with the mouse. I think I lost ~15 on shipping (total because I got free shipping on both to me and only had to pay return shipping) for both mice.Edited by MaximilianKohler - 6/21/13 at 10:38pm