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Laptop freezes during dvd and windows media play

post #1 of 5
Thread Starter 
Ok so ive got this custom laptop, and a few months ago i lost the ability to play dvds and any form of non-embedded video. I've finally got sick of it and i really wanna fix it. Ive got the latest video drivers, and window xp sp2. I even installed interwin video just so i have an extra way to watch movies, but to no avail. Any help is appreciated.
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
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CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
post #2 of 5
Thread Starter 
also, as far as kno, all the drivers are up to date, but if there is something special that a laptop might need, let me kno
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
post #3 of 5
Thread Starter 
bump
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
post #4 of 5
Thread Starter 
anyone? im desperate here :/
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 8700k @ 4.7hz MSI z370 gaming plus Asus GTX 1080 Strix EVGA SuperSC 16GB (2x8GB) 
Hard DriveHard DriveCoolingOS
Samsung 250GB 840 Evo-Series 2x640GB raid 0 (caviar blk) Corsair H110 Windows 7 64bit 
MonitorKeyboardPowerCase
LG Gaming 24GM77-B Corsair Strafe RGB (mx silent) Corsair TX750w NZXT Switch 810 
MouseMouse Pad
Corsair M65 pro Corsair Vengeance MM600 
  hide details  
Reply
post #5 of 5
Have you gotten the latest Chipset drivers ?

Also when you updated the G-card drivers did you do this :

Installing Graphic card driver efficiently!!! When you Update your graphics cards drivers theres ways that you should go about it. Follow these simple steps below.

1.Download and install ''Driver Cleaner'' Here:
http://www.drivercleaner.net/professional.html
2.Uninstall your Current Display drivers such as your ''ATI'' or ''Nvidia'' drivers.
3.Now run ''Driver cleaner'' and depending on the Drivers you have you will have to select either ''ATI'' or ''Nvidia'' from the drop down menu. Only select the main title of the driver in the drop down such as just ''ATI'' or ''Nvidia''
4.Once you have selected Your driver click on the ''Start'' button and this will now start the driver cleaning process. ( Do this twice to be sure )
5.Now reboot your system and Download the latest Nvidia or ATI and go ahead and install them.

Doing this avoids driver corruption and conflicts so you can now enjoy smooth gameplay.

Also try getting a Codec pack here :http://www.free-codecs.com/download/...k_All_in_1.htm

If all fails try using WMP classic included in the Codec pack.
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