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BSOD Help

post #1 of 7
Thread Starter 
crash.zip 1285k .zip file


attached is the info requested.

fixing my friend's laptop and the bsod has not occurred yet but it seems there have been multiple random ones. I have updated windows to the latest version and have Microsoft Security Essentials as AV

System Specs:

OS: Windows 7 SP1 64 bit ( Changed from Vista)
Proccessor: AMD Turion 64 x2 mobile technology tl-58 1.90 GHz
GPU: ATI X1200
RAM: 2.00 GB(1.87GB usable)
Age: Unknown but very old i think
Toshiba Model No: PSAF-GU-00L002 or Toshiba Satellite A215-S7437

EDIT: Ran Hiren's Bootcd and did a quick scan with malwarebytes found 9 items. Doing full scan now. But i don't think that is related to these BSOD issues
Edited by Thedark1337 - 1/23/13 at 10:26pm
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post #2 of 7
Thanks for following the instructions - I'll take a look at your files! smile.gif

--

All BSODs are of the 0x124 WHEA_UNCORRECTABLE_ERROR type. The laptop has a hardware fault - its destined for the sack I would say redface.gif

It may also be overheating - you might want to check for dust and re-apply the TIM on the GPU and CPU.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800252e4f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800252e4f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
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post #3 of 7
Thread Starter 
I have reapplied TIM and took out a ball of dust from the fan frown.gif How do i test to see if it will overheat again, do i have to benchmark it? EDIT: Might be hardware, it was working fine yesterday and now the gpu is making the screen glitch.

EDIT2: connecting to external monitor it doesn't flicker, might be a screen issue. weird, it was working fine yesterday confused.gif Screen cable was being finicky, a tiny fraction of an inch off and it would flicker. Fixed that issue
Edited by Thedark1337 - 1/26/13 at 12:22pm
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post #4 of 7
Quote:
Originally Posted by Thedark1337 View Post

I have reapplied TIM and took out a ball of dust from the fan frown.gif How do i test to see if it will overheat again, do i have to benchmark it? EDIT: Might be hardware, it was working fine yesterday and now the gpu is making the screen glitch.

EDIT2: connecting to external monitor it doesn't flicker, might be a screen issue. weird, it was working fine yesterday confused.gif Screen cable was being finicky, a tiny fraction of an inch off and it would flicker. Fixed that issue

Stress test it with... OCCT or something smile.gif
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Ol' Sandy
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Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
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Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
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Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
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post #5 of 7
Thread Starter 
stressed for 15 minutes in OCCT Linpack. it reached 82 degrees Celsius max. That should be an acceptable number, so hopefully the BSOD issues are resolved by now
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post #6 of 7
Quote:
Originally Posted by Thedark1337 View Post

stressed for 15 minutes in OCCT Linpack. it reached 82 degrees Celsius max. That should be an acceptable number, so hopefully the BSOD issues are resolved by now

thumb.gif Good luck!
Ol' Sandy
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"Zeus"
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Elite Preview
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CPUMotherboardGraphicsRAM
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Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
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256GB SSD Windows 10 Insider Preview 
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Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
(6 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
Hard DriveOS
256GB SSD Windows 10 Insider Preview 
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post #7 of 7
Thread Starter 
well i gave back to my friend her laptop. Told her to get a laptop cooler. Will see what happens lol
Epic Rig
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CPUMotherboardGraphicsRAM
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Monitor
i inc 28 inch monitor 
  hide details  
Reply
Epic Rig
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CPUMotherboardGraphicsRAM
AMD Phenom II X6 1090T 890FXA-GD70 (MS-7640) Radeon HD 5670 G. Skill 
RAMHard DriveHard DriveOptical Drive
G. Skill WD Green Seagate Samsung Blu Ray reader 
Monitor
i inc 28 inch monitor 
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