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Blue Screen on Windows 7

post #1 of 9
Thread Starter 
I was wondering if anyone could help me try and identify what could be causing these blue screens I get on a 1 day old install of Windows 7. Initially I thought it was my video card as I was having driver and monitor issues in Windows 8 so I removed any overclock that had and updated the drivers. After updating the drivers is when I noticed the blue screens popping up (mostly at start up and shut down) so I finally managed to uninstall the drivers. The crashes were still there so I managed to turn off the automatic reboot after error option and noticed I was getting BAD_POOL_CALLER, BAD_POOL_HEADER, and a few other issues that seemed related to memory or something. I'm not sure if it is a software issue or a hardware issue now.

I hope I'm doing this right as I'm following the current thread's instructions (info at bottom):
http://www.overclock.net/t/1288510/blue-screen-of-death-bsod-posting-instructions-windows-8-7-vista

I also saw that the sticky thread at the top says to use small memory dumps but these issues happened before so if I need to do that and upload the files again, just let me know.


· OS - Windows 7 Home Premium 64-bit
· OEM version of OS
· Video card is around 2-3 years old, motherboard, CPU, and memory at least 9 months old.
· OS Installation was recent, a day ago.

· CPU - Intel i5 3570k
· Video Card - Sapphire Radeon HD 5850 2GB
· MotherBoard - ASUS maximus v gene
· Power Supply - Zalman 600w PSU

SG316_Data.zip 836k .zip file



Edit: The latest dump files (they aren't zipped in a folder.)
SG316_RECENT.zip 156k .zip file
Edited by Someguy316 - 1/31/13 at 5:36am
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3570k + GTX 970
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Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
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Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
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post #2 of 9
Please check the SMART on your hard drive with a program like Speed Fan or HD Tune and post your results here.
post #3 of 9
also try msconfig and disable any programs from start up that dont need to be on there and reboot, let me know what you get.
post #4 of 9
Thread Starter 
Currently doing the speedfan SMART test, initial one that pops up showed no errors; does it save the results somewhere or do I have to capture the program's image? Going to try the start up thing once it's done. I actually have two most recent dump files from last night using the small memory dump, I'll upload those if they're of any help after the test is done.

Edit: I had them on a flash drive. Attaching them to the opening post...
Edited by Someguy316 - 1/31/13 at 5:33am
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Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
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3570k + GTX 970
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Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
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post #5 of 9
Just select the SMART tab and and you'll see a fitness and performance meter on the bottom.

dump.PNG 38k .PNG file

Here are your dumps 050 is usually lack of memory or cpu voltage. Is this machine overclocked?
Edited by freakb18c1 - 1/31/13 at 5:57am
post #6 of 9
Thread Starter 
Quote:
Originally Posted by freakb18c1 View Post

Just select the SMART tab and and you'll see a fitness and performance meter on the bottom.

Here are your dumps 050 is usually lack of memory or cpu voltage. Is this machine overclocked?

I did have the CPU overclocked but I had set it back to stock after the first few BSODs. The two most recent ones I uploaded are on stock clocks and voltage (memory is 1.25v low voltage.) I'll check the settings again in case I made an error in the BIOS.

Both bars at the bottom of the SMART page in SpeedFan are blue, and almost full -- 1 little bar from being full.


I did have my page file set to a custom size but I removed it, rebooted, and set it to system managed. I'm probably going to place my video card back in as I suspected that was the cause at first (was also overclocked with Afterburner [now removed]) and test out the start up items.



Added the screen scapture of SpeedFan's SMART test.



I was thinking of doing a memtest later on, still gotta add the video card again.
Edited by Someguy316 - 1/31/13 at 7:35am
3570k + GTX 970
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CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
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Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
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Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
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3570k + GTX 970
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CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
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post #7 of 9
Gotcha.. I'd run some memory stress tests. Maybe run a Prime 95 Blend for a few hours or run a good ol Memtest. If you don't have either you can run a Windows Memory Diag.

Just click start and type MEM in the search bar it will come up.
post #8 of 9
Thread Starter 
I forgot to mention that I did get some BSODs while I tried to install a few things before, didn't seem to do it this time. I managed to install my video card drivers and even ran Guild Wars 2 for a while; no issues at all. I'm running memtest in case there's anything wrong with the system memory.

Quote:
Originally Posted by CasperGS View Post

also try msconfig and disable any programs from start up that dont need to be on there and reboot, let me know what you get.

Regarding the start up items, I just stopped a motherboard USB charging program and some Creative item from starting up (my motherboard offers Creative SB X-Fi software tor more features) which I thought was uninstalled. I'll post an update later if there has been any more errors.



Thanks for the all help so far.
3570k + GTX 970
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CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
Mouse PadAudioAudioOther
Steelseries QcK FiiO E10 Realtek onboard audio (Microphone) M-Audio AV40 
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AKG K7XX 
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3570k + GTX 970
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
Mouse PadAudioAudioOther
Steelseries QcK FiiO E10 Realtek onboard audio (Microphone) M-Audio AV40 
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AKG K7XX 
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post #9 of 9
Thread Starter 
So far the PC has been working fine, no new BOSDs even after I install programs as it did once before. I lowered the memory voltage back to 1.25v yesterday as my mobo sets it to 1.35v, will probably put back the OC I had in a few days. I want to say it was the page file but I did also uninstall the Creative software and updated my network drivers while trying to find a fix.
3570k + GTX 970
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
Mouse PadAudioAudioOther
Steelseries QcK FiiO E10 Realtek onboard audio (Microphone) M-Audio AV40 
Other
AKG K7XX 
  hide details  
Reply
3570k + GTX 970
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 3570k ASUS MAXIMUS V GENE Gigabyte GV-N970G1 G.Skill Sniper Low Voltage 1.25v 
Hard DriveCoolingOSMonitor
Western Digital 650GB Caviar Black Zalman CNPS10X Performa Windows 10 Pro (64-bit) QNIX QX2414 
KeyboardPowerCaseMouse
Ducky Shining 9800S (White LED / Black Cherry MX) EVGA Supernova 550 G2 Cooler Master CM 690 II Advanced Zowie FK1 
Mouse PadAudioAudioOther
Steelseries QcK FiiO E10 Realtek onboard audio (Microphone) M-Audio AV40 
Other
AKG K7XX 
  hide details  
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