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got blue screen need help

post #1 of 22
Thread Starter 
ive been getting a blue screen last cuple of days managed to save the report need help with it

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c4
BCP1: 0000000000000091
BCP2: 0000000000000002
BCP3: FFFFFA800BDC7060
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\013113-8673-01.dmp
C:\Users\ian\AppData\Local\Temp\WER-10389-0.sysdata.xml
    
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post #2 of 22
Are you overclocking?

Check this out:
http://www.overclock.net/a/common-bsod-error-code-list-for-overclocking

(none of the codes you posted refer to the codes in the thread.
here is an example of code 0xEA: http://upload.wikimedia.org/wikipedia/commons/b/b8/Infinite_loop_BSOD.jpg
here is an example of code 0X50: http://cdn.overclock.net/b/b9/b9c508ad_BSOD.jpeg

You can configure windows not to reboot your computer when a BSOD happens, so you can look at it immediately and check what the error code means.
post #3 of 22
Thread Starter 
im not over clocking everything is running default settings just reinstalled windows yesterday and installed the newest drivers bios firmware is upto date

i just cant work out whats wrong i think it might be the powersupply might be slightly underpowered so i will try and remove a couple off fans

ever sinc i rebuilt my pc one off my harddrives kept on disapeering if i was gamming then the other day i moved the harddrive that was in the hotswap bay into a normal harddrive bay thats when i started getting thiese blue screens

i thought at first it mifght off been a software issue that why i did a reinstall but without the software i thought was causing the problem but it still did a blue screen

after i did the reinstall i saved the mini dump file and looked it up on the web and some places said it might be power supply others said it was driver issues im just stuck

at the moment i cant afford to upgrade the power supply caus im unemployed and im still paying for the rebuild
    
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post #4 of 22
Quote:
Originally Posted by thanos999 View Post

im not over clocking everything is running default settings just reinstalled windows yesterday and installed the newest drivers bios firmware is upto date

i just cant work out whats wrong i think it might be the powersupply might be slightly underpowered so i will try and remove a couple off fans

ever sinc i rebuilt my pc one off my harddrives kept on disapeering if i was gamming then the other day i moved the harddrive that was in the hotswap bay into a normal harddrive bay thats when i started getting thiese blue screens

i thought at first it mifght off been a software issue that why i did a reinstall but without the software i thought was causing the problem but it still did a blue screen

after i did the reinstall i saved the mini dump file and looked it up on the web and some places said it might be power supply others said it was driver issues im just stuck

at the moment i cant afford to upgrade the power supply caus im unemployed and im still paying for the rebuild

What is the PSU in your system?

When does the BSOD happens? Out of nowhere?

Do you have any program that can monitor your temperatures, such as realtemp for the CPU or HWmonitor
post #5 of 22
Thread Starter 


this is the temps im getting after running itb

the power supply is in my sig rig a thermaltake toughtpower xt tpx-575m and its only a year old its a 80plus bronze certificate modular 575watt psu which im planing to upgrade to a 700/750w psu later on this year when i upgrade my gpu to one off the new gpu that are coming out this year

the bsod normally happens when playing world off tanks which is installed on my samsung 830 cdrive and is the only game on my cdrive all my other games are on 750 gig the 1td drive hase my current downloads my 2tb drive is full off movies

my 2tb drive was the one i hade in my hotswap bay that kept on disapeering so i moved it to a normall hd bay and since i moved it i have been getting thiese blue screens
    
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post #6 of 22
Thread Starter 
i forgeot to mention i also hade a blue screen when playing farcry 3 which is installed on my 750gig harddrive along with the rest off my steam games
    
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post #7 of 22
Thread Starter 
i just ran extrem power supply calculator and this is the result with my current settings applied
    
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post #8 of 22
This seems odd. Maybe it's an issue with your SSD, because your PSU seems to be fine, and a drive that is not your OS drive shouldn't cause BSODs.
But the way you speak it does sounds like it's related one of your HDDs

Are you still getting BSODs? You should write down that number code I told you about to check what it stands for.

My suggestions:
0 - write down the BSOD code error and check what it is!
1 - your CPU is unstable on low load: you could turn LLC off (vdroop ON on EVGA boards)
2 - check your S.M.A.R.T status for your hard drives: see if you can reproduce the BSOD without your HDDs.
3 - check the firmware version on your SSD and google to see if it's stable or if other had the same issue. Maybe you need to update it.
post #9 of 22
Thread Starter 
what makes you think the cpu is unstable on low load?

the firmware on the ssd is the latest and ive hade this ssd as my cdrive ever since i built the system yesterday was the first time i reinstalled the os on the drive since i first built it

when it blue screens again i will write down the code but so far today no blue screens and ive been gaming most off the time today

the oldest drive ive got on the system ive hade sinc 08 and thats the 750gig the second oldest drive is the 1tb which ive hade since 2010 the 2tb i bought in 2011 just before the flood in tailand that sent the prices of hdd up so im cursing myself for not getting 2 off them at the same time

the ssd ive had since september 2012 when i built the system ie the board chip ram case and fans are the same age as the ssd
Edited by thanos999 - 2/1/13 at 4:16am
    
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post #10 of 22
Quote:
Originally Posted by thanos999 View Post

what makes you think the cpu is unstable on low load?

the firmware on the ssd is the latest and ive hade this ssd as my cdrive ever since i built the system yesterday was the first time i reinstalled the os on the drive since i first built it

when it blue screens again i will write down the code but so far today no blue screens and ive been gaming most off the time today

the oldest drive ive got on the system ive hade sinc 08 and thats the 750gig the second oldest drive is the 1tb which ive hade since 2010 the 2tb i bought in 2011 just before the flood in tailand that sent the prices of hdd up so im cursing myself for not getting 2 off them at the same time

the ssd ive had since september 2012 when i built the system ie the board chip ram case and fans are the same age as the ssd

It's a pretty common problem. People overclock and test for stability on load, but there is no straight forward method to follow to test for low load stability.
What does SMART says about your drives?
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