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Sapphire 7950 - RMA?

post #1 of 6
Thread Starter 
Before I send this off to RMA - can I get your two cents if this is an issue with the card and I need to RMA it, or is this some other issue that can be addressed?


Note the 'white flashes' (artifacts? or something else?).
Warning: Spoiler! (Click to show)


And then this happened last night.
Warning: Spoiler! (Click to show)
post #2 of 6
Firstly, is it overclocked? If so try at stock.

Next, are the contacts of your PCIE slot clean? Can you try another slot? Can you try the card in another motherboard? Is your power supply putting out enough juice on those connectors?

Lastly, how up to date is your DirectX driver? Have you tried a newer or older version of Catalyst?

Those are the things I would look at before an RMA.
 
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Yuki
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by Eiko View Post

Firstly, is it overclocked? If so try at stock.

Next, are the contacts of your PCIE slot clean? Can you try another slot? Can you try the card in another motherboard? Is your power supply putting out enough juice on those connectors?

Lastly, how up to date is your DirectX driver? Have you tried a newer or older version of Catalyst?

Those are the things I would look at before an RMA.

PCI slots are clean - it's a brandnew motherboard. I did have the exact same issue when I ran the card in my old rig when running the Heaven Benchmark (not with Hitman though). Total War: Shogun 2 & TC's Future Soldier run without any issues. Not overclocked, everything is at stock.

DXdiag returns no errors.
Warning: Spoiler! (Click to show)

Haven't tried a pre 13.1 driver though. That may be worth a shot.

EDIT: Oh, the PSU should be rock solid, it's an Antec CP-850, more than enough juice. Guess I could try taking a Meter to it though and see if it is faulty somehow.
post #4 of 6
So wait.. are you saying it only does this in one benchmark and not in any practical program?
 
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Yuki
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post #5 of 6
Thread Starter 
Correct. And the DX error in hitman which results in that crash. Everything else runs just fine. Only heaven and hitman give me the above mentioned problems.
post #6 of 6
<.< I would just ignore those 2 events personally. Sounds like something caused by the coding of the individual applications or incompatibility with a Catalyst patch. Kind of a non-issue, in my opinion.
 
Yuki
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Yuki
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