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Expert Help Needed, BSOD Windows Kernel-Power

post #1 of 7
Thread Starter 
Hey Everyone,

I've been through a month long system diagnosis trying to solve the problem that's been going on with my PC and I've made 0 progress.

My PC went down over a month ago. The first thing that happened was a BSOD. When I would reboot from the BSOD I would get the message "boot mgr missing". Naturally I thought that my SSD went down so I started a fresh Windows install on a regular HDD. This went fine up until about an hour of running and I get the same exact thing BSOD then into a "boot mgr missing" on the reboot. I should mention when I would go into the bios the drives would not appear after the BSOD. The only way I could get the drives to appear again would be to clear CMOS.

After troubleshooting as much as I could, running memtest, pulling out one video card, different hard drives I settle on the fact that it was most likely my motherboard. I sent it off for RMA to Asrock and just got it back a couple days ago. Obviously the problem did not go away. Now I will get a blue screen but when I reboot my machine I don't get "boot MGR missing" the drive appears normally. I don't have as many drives plugged into it so I'm thinking that might be a factor on the boot mgr thing.

Before I sent my motherboard for RMA I used a multimeter on my PSU and I thought everything came back normally. I didn't test it completely I just did a couple of the connections but they all came back with the correct voltages. I didn't test it under load or anything like that.

When the machine BSODs it comes back with kernel power failure which from what I've read can be pretty much anything.

That's it. I don't know where to go from here. The only thing left to not be working properly would be the PSU that's why I've landed in this support forum. Any help would be appreciated.

Here is a link to the thread when I originally thought it was the motherboard:

http://www.overclock.net/t/1348008/p67-asrock-extreme4-gen3-wont-detect-sata/0_20
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I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
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First Build
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CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
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Creative Soundblaster ZX Ultrasone Pro 550 
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post #2 of 7
Do you have any dump files from the crashes?
post #3 of 7
Thread Starter 
Quote:
Originally Posted by RX7-2nr View Post

Do you have any dump files from the crashes?

I actually fixed the BSOD problem with a firmware update to my SSD. When I was first having the problems and I got the error about the boot mgr I immediately started an install of Windows on a regular HDD. What I failed to think about was I left the SSD plugged it so it was still causing the BSOD and it made me think that it wasn't associated with the problem but all along it was.


Now I'm having more issues. The 24 pin connection on the motherboard is either not good or 24 pin connection is damaged on my PSU. The motherboard wasn't getting any power when I put it back together so I was making sure all the connections were ok and I moved the 24 pin connection around a bit and it popped on. It will only get power in the wire is in a certain position. I'm going to call Corsair tech support on Monday and see what they say about it.

I am having another weird issue though. The SSD is detected in the bios but it doesn't come up under the boot options. The only way to start Windows is to hit F11 and select it from the list. This only started after I was having problems with the PSU so I'm not sure what's going on there.
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
  hide details  
Reply
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
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post #4 of 7
If your P1 connector is having issues and only works if you move it around I would replace the PSU before running the comp any more to avoid a possible short issue which could fry your MOBO or CPU.
post #5 of 7
Take a look at the 24pin plug. Each of the sockets look something like this
[]

It should have 2 C shaped sides, they should be close to each other with little to no gap on the sides. If they get spread apart it can make the pin lose power if the sides do not touch the pin. If you see any of the connectors that look more spread apart, press them back together with a small screwdriver. Make sure youve got the PSU unplugged of course.

[] Good
[ ]Spread apart
Edited by RX7-2nr - 2/3/13 at 3:56pm
post #6 of 7
Thread Starter 
Quote:
Originally Posted by RX7-2nr View Post

Take a look at the 24pin plug. Each of the sockets look something like this
[]

It should have 2 C shaped sides, they should be close to each other with little to no gap on the sides. If they get spread apart it can make the pin lose power if the sides do not touch the pin. If you see any of the connectors that look more spread apart, press them back together with a small screwdriver. Make sure youve got the PSU unplugged of course.

[] Good
[ ]Spread apart

I haven't had a chance to take a look at this yet but plan on doing it tomorrow.

Right now the system is stable. Went through a prime95 test and haven't had any crashes or anything really suspicious.
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
  hide details  
Reply
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
  hide details  
Reply
post #7 of 7
Thread Starter 
Quote:
Originally Posted by RX7-2nr View Post

Take a look at the 24pin plug. Each of the sockets look something like this
[]

It should have 2 C shaped sides, they should be close to each other with little to no gap on the sides. If they get spread apart it can make the pin lose power if the sides do not touch the pin. If you see any of the connectors that look more spread apart, press them back together with a small screwdriver. Make sure youve got the PSU unplugged of course.

[] Good
[ ]Spread apart

They looked good to me. They all looked the same and didn't have any sort of seperation. I'm pretty convinced it's the motherboard so I am going to order a new one. The RMA board came back with screws still in it where someone had it in another case. I know you can't expect new components with an RMA but it makes me wonder what was wrong with the board that made another person return it.
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
  hide details  
Reply
First Build
(18 items)
 
  
CPUMotherboardGraphicsGraphics
I5-2500k ASROCK P67 EXTREME4 GEN3 ASUS 560 ti ASUS 560 ti 
RAMHard DriveHard DriveOptical Drive
4 GB x2 G. Skill Ripjaw Series Seagate Barracuda 500GB 64 GB Crucial M4 SSD Standard ASUS 
CoolingOSMonitorKeyboard
Hyper 212 EVO Windows 7 Home Premium 64 Bit 27" Samsung Syncmaster P2770HD Ducky Dk-1008 OCN Version 
PowerCaseMouseMouse Pad
Corsair TX750 Corsair 400R Razer Naga  X-Trac Ripper XXL 
AudioAudio
Creative Soundblaster ZX Ultrasone Pro 550 
  hide details  
Reply
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