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New to this site, need help with laptop

post #1 of 3
Thread Starter 
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B
BCP3: 00730065
BCP4: 9E6A0068
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini013013-02.dmp
C:\Users\Summer\AppData\Local\Temp\WER-79810-0.sysdata.xml
C:\Users\Summer\AppData\Local\Temp\WERDC0B.tmp.version.txt

I got this laptop used. I don't know the original owner and can't inquire. It keeps shutting down on its own: my screen goes black with a horizontal blue line at the bottom. What do I need to do? What is this?
post #2 of 3
Do you get to see the blue screen? If so look for the error code and give us the last 4-5 on that. Also how long does it stay on, can you keep it on long enough to see what the temps are? It may need new thermal paste or something if it's overheating and shutting itself down.
Hobbes
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel I7 4790K GA-Z97X-SOC Gigabyte GTX 1080 Gaming Samsung MV-3V4G3D/US 16GB 
Hard DriveCoolingOSKeyboard
Samsung 850 EVO 250GB EK Predator 240mm Windows 7 x64 Das Keyboard 4 Professional CherryMX Blue 
PowerCaseMouseAudio
Seasonic X750 Gold Corsair Carbide Air 540 Logitech G900 Schiit Bifrost Uber W/ USB Gen 2 DAC 
AudioAudioAudioAudio
Schiit Asgard 2 Headphone Amp Audioengine N22 Speaker Amp AudioQuest Nighthawk Audioengine P4 Monitors. 
  hide details  
Reply
Hobbes
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel I7 4790K GA-Z97X-SOC Gigabyte GTX 1080 Gaming Samsung MV-3V4G3D/US 16GB 
Hard DriveCoolingOSKeyboard
Samsung 850 EVO 250GB EK Predator 240mm Windows 7 x64 Das Keyboard 4 Professional CherryMX Blue 
PowerCaseMouseAudio
Seasonic X750 Gold Corsair Carbide Air 540 Logitech G900 Schiit Bifrost Uber W/ USB Gen 2 DAC 
AudioAudioAudioAudio
Schiit Asgard 2 Headphone Amp Audioengine N22 Speaker Amp AudioQuest Nighthawk Audioengine P4 Monitors. 
  hide details  
Reply
post #3 of 3
Does it boot and fail at random times or is there a pattern?
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